404 Error when trying Report fault online

Hi,
I can't log fault online as I get webpage not found (error 404) when clicking link. Same when using IE or Firefox.
I have had no dial tone for a day (just silence). Broadband is intermittent; crashing every few minutes. Have tried removing everything and just plugging phone into main socket; still no luck.
Regards,
Jonjo

Hi and welcome to the forum.
Can I suggest to prove that the fault is not in your premises that you try a known working phone in the test point of your main socket without using an ADSL filter:
If you still get no dial tone you can report a fault by calling 0800 800 151 from a landline or 0330 123 4151 from a mobile.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

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Hi,
According to your description, you have a .bism file in your library, when you left click it, a 404 error would be thrown. However, when you use the context menu of it to do
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Hi,
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Hussein,
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Oliver ,
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404 Error when trying Report fault online

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