40GB 4th Gen iPod Diagnostic Menu at Start-Up

I've been wondering...
Sometimes (perhaps 25% of the time) when I plug in my 4th gen 40GB iPod (into iTunes or just to the external power supply), I get a strange menu that freezes the iPod and says something like "Reset Press Play Continue." I can't do anything at that point except reset the iPod. When it comes up again, it's usually fine. I took it to the local Genius Bar a couple of weeks ago. The guy said, "Wow. I've never seen one do that." (Great.) He told me to re-install the operating software. That might help. So I wiped my iPod's hard drive and re-installed everything. (It's a good thing I use Senuta so I didn't lose all my music!) It didn't help. I still get the "Press Play Continue" notice at start up from time to time. So far, this has only frozen my iPod until I can remember which buttons to push to reset it. But is this something that'll get worse? And what is it doing, anyway? Can it be "fixed"? Thanks for your help!
Bill

Yes it does, one that is functioning properly.
Before investing in one to just use this as a portable external drive, I'd look around on the internet for a low priced portable drive instead.

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40GB 4th gen iPod not seen by PC or iTunes

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Message was edited by: J Vucich

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Since updating to iOS 6, my 4th gen iPod touch, and my 3rd gen iPad has sound in and out. Sometimes it's on, and then all of a sudden, no sound. I've tried everything from restarting to fully resetting each one starting fresh, but nothing. Please help.

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I have exactly the same problem. I have tried almost everything and I am nowhere near an Apple shop as I am working in Africa.
Did you manage to find a solution? Help please if possible. Regards Az

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- First try a reset. Nothing will be lost.
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button at the same time for at least ten seconds, until the Apple logo appears.
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- The restore to factory defaults/new iPod

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It looks like the answer to my problems was a bad hard drive. Sent it to the ipod doctor and after a $159 repair, I'm back in business http://nycipoddoctor.com/

HT1386 I just reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. Help!

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See:
iOS: Device not recognized in iTunes for Windows
I would start with
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http://support.apple.com/kb/HT1363
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I need help viewing my photos on my 4th gen iPod Touch. When I choose the "photos" icon, I get a screen called "albums". At the top of the screen, sort of shadowed behind the word "albums" I can see a thumbnail of where my pictures are. What can I do to get back my "old" view of my pictures?
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Bring up the Multitask bar by double clicking on the home button, search for the photo app icon, tap on it until it starts to shake, hit the minus icon in the left corner to close the app.
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4th Gen iPod Touch music app is going haywire.

Recently my 4th Gen iPod Touch (version 6.1.6 recently updated) refused to sync any music. I have had it synced to my computer for more than a year and have been adding new music with the 'Autofill' option. However, last night it refused to sync music. The songs are visible on my iPod but greyed out. This has happened before. Usually it will sync eventually but this time is different. Around the same time my iPod was claiming to be overcapacity. I looked up solutions but none seemed to be particularly helpful. I did delete some music and videos off my iPod to no avail.
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Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

White Lock Screen Problem On 4th Gen. iPod Touch.

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Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have a 4th gen ipod touch. i reset all settings and it has not restarted now for 8 hours. On/ Off switch is not working. How do I restart my Ipod Touch?

i have a 4th gen ipod touch. i reset all settings and it has not restarted yet. it has been resetting for about 8 hours now. It won't let me restart the iPod touch. the loading screen just keeps running.

Hi paul.lisa,
Then when you press down on one of those icons (on the actual Home screen), and all the icons start to wiggle, a small black "x" should show up in the upper left-hand corner:
Cheers,
GB

40GB 4th Gen iPod Diagnostic Menu at Start-Up

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