40GB 4th gen iPod not seen by PC or iTunes

I can't get my 40GB 4th gen iPod to connect to iTunes or even be properly seen by the PC (i'm running Vista). The firmware is the latest version.
Not sure what else I can do to get it to connect to iTunes. My sister, running XP, couldnt get it to work either.
Have tried re-setting it, but that had made no difference.
Any ideas? Thanks, Jen

hi i have a 3rd gen ipod whichh i have similar problems when i upload it onto my pc running vista! i have no problems when i attach ipod to my laptop and work pcs which run on xp2. im thinking its a problem with vista as it says my ipod needs restoring or is corrupt and the ipod appears in my computer then disappears!i have also had problems when trying to upload music to my ipod on vista and itunes and my ipod hang! xp2 pcs say there is nothing wrong with my ipod!
I aint had problems with my wife's ipod nano so could it be a ploy by apple to get owners of older ipods to buy new ones???

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4th Gen ipod not keeping Play Count

4th gen ipod, software version 3.1.1, itunes 8
My ipod is no longer keeping track of play count or last played. It seemed to stop when I update the software on the ipod. I manually manage my music, and I do not care if it syncs back to the songs on my hard drive. But when I plug my ipod in and look at the songs on there, it does not show that I have listened to anything.

I would use the Restore button in iTunes to erase the iPod's hard drive and initialize the iPod's software. Then sync all of your songs in your iTunes library back to the iPod.

My iPod shuffle 4th Gen does not appear on the lates iTunes

Hi.
Was wondering if you could help.
My iPod shuffle 4th Gen does not appear on the lates iTunes. I have tried everything there is on google, but with no avail.
Please help.
Thanks

Hello SammyZain,
The article linked below details a number of troubleshooting steps that can help get iTunes to see your iPod.
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
Cheers,
Allen

3rd gen iPod not seen by iTunes 7.6.2.9 on Vista

3rd gen iPod and iTunes 7.6.2.9 on Vista
Used to be flawless. I'd drop the iPod on the dock, Windows would
make that sound of a device attaching, my iPod would appear in iTunes
and the updating would happen.
Then after going out of town for a weekend (for a funeral), I come back, and my iTunes doesn't see the iPod. I do all the things Apple support and this group has suggested in the past (uninstall/install/reformat iPod/clear registry). It works again! Hooray.
Last night, I plug in the iPod, and iTunes doesn't see the iPod---AGAIN.
I repeat the process above, but this time it doesn't work.
Now, I put the iPod on the dock, Windows beeps, the iPod displays "Do
not connect" but the iPod doesn't appear in iTunes. Eventually the
iPod display will change to a plain old charging display.
Any ideas?

If you are connecting using USB (and it has the click-wheel ), it's probably a 4th gen iPod...
Not that it matters in this case. The most likely cause is the hard drive has become faulty. It may have worked when you reformatted the iPod the first time because any bad sectors were mapped out. If the drive has too many bad sectors (or has developed some other problems), reformatting will no longer work.
You can run some internal iPod tests using Diagnostic Mode. Use this handy guide to see how to put your iPod into this mode.

4th gen iPod not recognized by iTunes

After installing the new iTunes 7 on my laptop, my 4th gen iPod is no longer coming up on the iTunes screen when I connect it. I tried everything suggested in the FAQ - reset it, reinstalled iTunes, disabled antivirus, etc. The only thing I didn't do was restore it because I can't when it isn't recognized. When I reinstalled off my original CD, the iPod was being recognized so it's definitely not the iPod or the USB port. Once I updated to iTunes 7, it stops working. Can anybody help?

Hey, yeah, I am having the same problem, but when I try to download an older version of iTunes, it won't let me because I still have iTunes 7.0, even though I have put it in the trash and emptied the trash, how did you get rid of it?
iMac G5
iMac G5

4th Gen iPod not working with older ipod speaker docks

Has anyone else had issues when docking a 4th gen ipod to portible speakers or an adapter that works fine with 3rd gen ipods? I've had 2 different things happen... with an alarm clock w/ ipod jack, the ipod will play, but it won't charge. With a travel speaker set for ipod that I use, the ipod won't play or charge. The same thing happens in my car which has a jack for an ipod.. my 3rd gen will play and charge, but my 4th gen will only play.
Any help out there to resolve this?

This might help with the charging problem:
http://www.scosche.com/products/productID/1667

IPod Touch 4th gen will not charge, or sync to iTunes

Hello, I have a 2 year old iPod 4th gen 32 gb. About a week ago a realized that when a charged it the charging screen did not appear. I made no big deal about it since it still charged, but then I tried to connect it to my cpu to see if anything changed, nothing did (it also cannot connect to iTunes to my cpu but can connect to the app just fine). So I went on with it but recently it stopped charging all together. I'd power it down at night and turn it on in the morning and didn't charge at all past 20% So I powered it down and this image came up.Yes, I have seen this image before but when I plugged it in and got the charging screen after it died. But now it cannot get past this screen I left it plugged in all day and it doesn't do anything else. I can reset it after 10 minutes to wake it up but it dies again almost right away now normally i would just toss this away, since how old it is but I'm getting an iPhone soon and I want to be able to transfer everything over, to the iPhone but it keeps dying before i can do anything. And I would like to fix it so I could sell it for some cash.

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

40GB 4th Gen iPod Diagnostic Menu at Start-Up

I've been wondering...
Sometimes (perhaps 25% of the time) when I plug in my 4th gen 40GB iPod (into iTunes or just to the external power supply), I get a strange menu that freezes the iPod and says something like "Reset Press Play Continue." I can't do anything at that point except reset the iPod. When it comes up again, it's usually fine. I took it to the local Genius Bar a couple of weeks ago. The guy said, "Wow. I've never seen one do that." (Great.) He told me to re-install the operating software. That might help. So I wiped my iPod's hard drive and re-installed everything. (It's a good thing I use Senuta so I didn't lose all my music!) It didn't help. I still get the "Press Play Continue" notice at start up from time to time. So far, this has only frozen my iPod until I can remember which buttons to push to reset it. But is this something that'll get worse? And what is it doing, anyway? Can it be "fixed"? Thanks for your help!
Bill

Yes it does, one that is functioning properly.
Before investing in one to just use this as a portable external drive, I'd look around on the internet for a low priced portable drive instead.

New 4th gen ipod not recognized by imac

My new 4th gen nano is not recognized by my imac, when i plug it in the message comes up 'Inserted disk contains no files OSX can read. To continue with disk click ignore.' After clicking ignore the nano is not to be found. I have a G4 running OSX 10.3.9, is that my problem? Is there a fix or not, do i have to update to the latest OSX?
Thank You. Slang3

slang3 wrote:
I have a G4 running OSX 10.3.9, is that my problem?
Yes. Refer to the *Mac system requirements* of Apple - iPod nano - Technical Specifications (or on the back of the box the Nano came in) for the minimum OS & iTunes versions you will need.

4th gen iPod not showing music purchases

I have recently purchased some music on my mac (book, 2008, running 10.6.8... because that is the most it can...) through the itunes store.
As soon as it downloaded, it rang up my ipad (2), ipod (touch, 4th gen, running 6.1.6, also because that is the newest it can handle...) if i wanted to download it onto those devices. I downloaded it to my ipad, adjusted the settings so it would always do so from now on, and instantly had access to it to listen.
I was hoping for the same to happen on my ipod, since i use it exclusively to have access to music in my car, and went through the same authorization process in settings. But when I tried to look up my purchases, it had absolutely nothing in there. I am wondering if the difference between the oler and newer OS would make my music purchases unavailable this way, or if something else might be the issue... I have all purchases throught itunes enabled to download as available, and am really baffled as to why they should be inaccessible since I was given the option specifically to do that through the settings.
I would try to sync manually, but the newer laptop (running the most current OS) that has all my playlists and sync info is currently two states away with my husband, and out of my reach for a while.
As much I try to skirt around not being able to have the newest OSs on my older, but still perfectly well functioning devices, my annoyance grows by the day at isues like these. Hoping that there is a solution to this, rather than another disappointing fiasco repaying my loyalty for these wonderful products...

You can try:
- Do y have any Restrictions set that would prevent loading those songs? Settings>General>Restrictions
- Backup and restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
Last contact iTunes by:
Contact iTunes

4th Gen iPod not mounting

My 4th Gen has stopped mounting on the desktop via Firewire.
Have tried different ports and cables on G5 but no joy The Firewire port will however supply
power to the iPod.
However if I connect it using USB it mounts with no problems and shows up in iTunes.
Used to work just fine with Firewire.....
Any Thoughts appreciated....
TIA.

One suggestion -
connecting the iPod via USB, and using Disk Utility to format as HFS+. Then, reconnect using firewire and use iTunes to restore.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Ipod not seen by windows or itunes

Hello, I'm totally frustrated and have been searching for hours. Please someone help.
- Nano 8 gb
- Windows xp
Neither Windows (my computer) nor Itunes sees my ipod. Ipod is working fine: did the menu/select thing, cable is good.
When I plug the ipod in the usb port I hear a bleep and I get a message bottom right "new hardware found ipod"and the icon is a usb cable. Ipod is not in My computer window. Ipod is not seen by Itunes
Tried Device Manager/I see Ipod with a ? Yellow. If i right click on it and do update driver the ms computer management system crashes and sends error report.
I tried dowloading the USB driver and placing it in the directory, but I got stuck because there is no windows/inf directory. I tried to update the usb driver with the same ms crash.
I'm completely frustrated, please can someone help me.

I was having the same problem the other day. I'm not sure what it was but I think it has something to do with the i tunes and i pod 1.2 update.
What I did was:
1. Uninstall i tunes
2. Restart my computer
3. pluged my ipod in a slow usb line
4. waited until my pc recognized it in there. It took a little while.
5. re installed i tunes from apple.com
6. waited until i tunes recognized my ipod
7. updated my i pod with my library it took a long time because i was in the slow usb plug.
8. re plugged my ipod into a 2.0 usb line
9. i tunes recognized it.
10. I then updated my ipod to the new 1.2 version
11. The problem started happening again
12 I repeated what I did before and now it is working.
It was very frustrating! I hope it works for you.1

Ipod not seen on computer or iTunes, and has no icon while loading...

my iPod Video 30GB has worked fine on my PC since I got it, and everytime I plugged it into my PC, the iPod screen displayed the message "Do not disconnect the USB cable". Just some few days ago, the message was not displayed at all, and the iPod was not seen on iTuned or on My Computer. The iPod still gets recharged, but it does not show up, and does not display the "Do not disconnect USB cable". I have connected the iPod on my a mac and it worked perfectly fine even though my iPod is Windows Formatted. But it just does not work on the pc anymore. please help! I have tried so many things but nothing seems to work!!!!

Try this link it regarding your computer recongizing your iPod as a network drive
http://docs.info.apple.com/article.html?artnum=93499

Locked (4th Gen) iPod Touch - Never Sync'd to iTunes

I sent my brother an 4th generation iPod Touch abroad. I locked it so no one else could open it when it got to customs, and I forgot the passcode. He's not very technologically inclined, so I had set EVERYTHING (email, address book, apps, etc.) up for him. Anyway, when I set up the iPod thru iCloud, I never sync'd it to iTunes. I did everything through my wifi network. Now we have exhausted all our attempts to the passcode, and the iPod is premanently locked and asking to be connected to iTunes. And my brother doesn't own a computer. Is there ANY way we can still reset the passcode or do something so that he can access it?

The iPod will have to be restored via iTunes. You will have to place the iPod in recovery mode to to allow a restore since there is no syncing vcomputer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
You can redownload apps by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you set up the iPod to backup to iCloud then after you restore you can restore from that backup. The backup will conain your mail, contacts and other settings. If you have no backup thant it will be like a new iPOd.

40GB 4th gen iPod not seen by PC or iTunes

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