40YL768G missing 3D feature in media player

When I want to play a 3D movie from my USB HDD with my 40YL768G TV in its media player, I am unable to switch to 3D mode. Will there be a software update to fix this bug?
Thank you very much

Hi mg,
After googling around, it appears as though "codec 130" is referring to an ACELP Sipro codec.
If you enable codec download in WMP, the codec should be installed automatically when you play the video. However, if it does not, then it's possible that the codec may already be there and there may be an issue with the codec already installed.
http://www.nwlink.com/~zachd/pss/pss.html#wmv is a link about installing/downloading this codec.
I'm not sure if you've tried this yet, but is it possible to uninstall WMP first and then reinstall? Also, I would maybe look into finding ways to uninstall/unregister codecs to see if we can reload the codec.
Jeremy L.
National Instruments
Jeremy L.
National Instruments

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    Dan(Sun Oct 19 2008 16:04:52 GMT-0400 (Eastern Daylight Time))>
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    9. Now Double click on HKEY_LOCAL_MACHINE.
    10. Then click on +sign beside Software.
    11. Now delete all the folders which start with Palm.
    LiveAssist Transcript
    [Print] Print [Copy] Copy [Email] Email [Close] Close
    chat id: 7f2a7664-50e8-40fb-8933-f82278d33b6d
    Problem: Palm Deskto & Windows Media Player?
    John_Collyer > I have my palm application directory installed to V:\PalmDesktop6App and the user data files installed to V:\jcollyer-files\PalmDataV6_001 This is a removable drive that I install on my work computer. I remove this drive and take it home with me. Doing this allows me the ability to keep my palm data secure but I can still use my computer at work to manage my palm data.
    If the V:\ drive is not mounted when I run palm desktop, Palm desktop messes up the "Path" regestry key:
    [HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core]
    "DesktopPath"="V:\\PalmDesktop6App\\"
    "HotSyncPath"="V:\\PalmDesktop6App\\Hotsync.exe"
    "Path"="V:\\jcollyer-files\\PalmDataV6_001"
    "UserConduitFolder"="C:\\Documents and Settings\\jcollyer\\Application Data\\HotSync\\Conduits"
    "PIMVersion"="6.1.0"
    "DesktopExe"="Palm.exe"
    @=""
    "Desktop Language"="ENG"
    "INSTALLDIR"="V:\\PalmDesktop6App\\"
    "VM_Username"="John Collyer"
    Dan > Hello John_Collyer, Thank you for contacting Palm Technical Support. My name is Dan. How may I help you?
    John_Collyer > When the key gets messed up it defaults to the standard palm desktop path:
    "C:\Documents and Settings\jcollyer\My Documents\Palm OS Desktop"
    I found this out because every time Windows Media player starts it tries to start Palm Desktop or the Palm Desktop install/remove program. I get a pop up window and progress bar that says “Palm Desktop by Access”. The only way to get rid of this pop up window is to shut down windows media player. So if my V: drive is not mounted just starting windows media player corrupts the user “Path” registry settings. It just so happens our work voicemail uses media player on the computer. I am using window media player 11.
    What the heck is going on? How can I stop Windows Media Player from triggering the palm desktop application? Better yet why does it even try?
    It does this when I simply open windows media player, even without a file. Just opening the Windows Media player application by it’s self causes this behavior.
    Dan > Please let me go through the information you have provided.
    John_Collyer > Ok standing by...
    Dan > I understand that you have issue with the Palm Desktop and windows Media player getting messed up .
    Dan > Sure I will guide with the issue .
    Dan > May I know since when you are facing the issue ?
    Dan > Please let me know the Operating System you are using. Is it Windows 95/98/ME/NT/2000/XP/Vista or MAC?
    John_Collyer > I had this problem from the first install about two weeks. I use PalmDesktop 4 with my T2 for years on a removable drive never had an issue. PD6 only allows me to set the user path during installation. So I have been having issues with the reg keys getting messed up for a while. I though just creating a .reg file to fix the problems was going to be simple till I found windows media player was trying to autostart palm software???
    John_Collyer > Windows XP SP3
    John_Collyer > I am a new owner of the Palm Centro not using the T2 with PD6
    Dan > Thank you for information .
    Dan > I got the issue .
    Dan > There are more than one version of the Palm software in the computer .
    John_Collyer > No only PD6 now
    Dan > That's reason the Drivers in the Registry are messing up and causing the issue .
    Dan > Okay .
    Dan > Do you have any data in the Palm Desktop ?
    John_Collyer > Yes, when the V: drive is mounted everything works great, perfect. Windows Media player even load without a hitch. I would even deal with the .reg fix work around I made to over write the registry. I still don't understand why the application tries to load when it is installed on the V: drive if the v: drive is not present. It has to be the install/uninstall .msi file that runs the Add/Remove programs feature in widows control panel. Why does any of this change the user path?
    Dan > I will explain you .
    Dan > The reason for change of the path is with the corrupted applications and computer settings .
    John_Collyer > Sorry, Why would the .msi file run if Windows Media is started?
    Dan > .MSI file is the supporting file for Windows Media player .
    Dan > That's reason for executing of .msi file during the windows media player .
    Dan > To fix the issue we must perform clean uninstall and reinstall so that you will not have any further issue .
    Dan > Let me know if you are comfortable with the clean uninstall and reinstall if the Palm software .
    John_Collyer > I've uninstalled PD6 and reinstalled it like 12 times. If the V: drive is missing it really messes up the PD6 software. To keep me from doing this by launching PD6 from the C: drive I installed it to V:. No .exe no launchy. It works fine. What is hooking into windows media player. A .msi is a Microsoft install package, not a media file. We can do a clean install but why would running windows media player start the palm install/uninstall .msi file? I have not heard why?
    John_Collyer > All my installs have worked fine. Unless there is a deeper cleaning process you can help me with other than running the remove program, is it worth trying AGAIN?
    Dan > Did you perform clean uninstall and reinstall >
    John_Collyer > Clean = remove program, reinstall, and sync to a new user folder? Then Yes. Other options?
    Dan > No we need top perform few other steps .
    John_Collyer > Ok shall I "Remove Program"?
    Dan > No please wait .
    Dan > First please let me know if you have any data in the Palm Desktop in the computer .
    John_Collyer > Yes, but it is also going to be kept in the phone correct? It will survive if we create a new user folder right?
    Dan > Yes .
    Dan > Please let me know the user name given during the Sync .
    John_Collyer > Well then I think it is safe, I have recently hotsynced so the data should be a match?
    John_Collyer > John Collyer
    Dan > Cool .
    Dan > Thank you for information .
    Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
    Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
    John_Collyer > No user folder there.... It's on the V: drive V:\jcollyer-files\PalmDataV6_001\CollyeJ Yes?
    Dan > Please wait .
    Dan > Please right click on the Palm Desktop and then click on Properties .
    John_Collyer > the .exe in V:\PalmDesktop6App or the shortcut in start menu?
    John_Collyer > start menu= V:\PalmDesktop6App\Palm.exe
    Dan > You will have the Palm Desktop icon on the computer desktop .
    Dan > Okay .
    Dan > Thank you for information .
    Dan > Please take the back of the Palm Desktop data in the computer .
    John_Collyer > Destop target = V:\PalmDesktop6App\Palm.exe tpp
    John_Collyer > ??? Please take the back of the Palm Desktop data in the computer
    Dan > I mean to tell you that we must save all data of the Palm Desktop in different location .
    Dan > I will assist you .
    Dan > In the computer open V:drive-->locate Palm folder .
    Dan > Open Palm folder and check if you have folder called CoolyJ .
    John_Collyer > V:\jcollyer-files\PalmDataV6_001\CollyeJ
    John_Collyer > No CoolyJ
    Dan > Okay .
    Dan > In the computer open Vrive-->Collerfiles-->Copy Palm folder and paste on the computer desktop .
    John_Collyer > done
    Dan > Okay .
    Dan > Do not delete the Pal folder that was copied to computer desktop .
    John_Collyer > ok
    Dan > First go to Start-->Control Panel-->Add/Remove Programs. There Palm or PalmOne or Palm Desktop will be listed. Click Remove against it.
    Let me know once you are done with unistallation process.
    John_Collyer > starting
    John_Collyer > done, next
    Dan > Now in the computer open V:drive-->Collerfiles-->Rename Palm folder to Palmold .
    John_Collyer > already there
    Dan > Okay .
    Dan > Now we need to perform Registry Clean up .
    Dan > Please perform the steps provided .
    Dan > 1. Click on Start.
    2. Click on Run.
    3. Type "regedit" and click Ok.
    4. Then Registry Editor window will open.
    5. Double click on HKEY_CURRENT_USER.
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    John_Collyer > still working
    Dan > Please take your time .
    Dan > I will be with you .
    John_Collyer > done
    Dan > Cool .
    Dan > You are pretty fast .
    Dan > Now clean uninstall of the Palm software is done .
    John_Collyer > I was already deep in the registry look at this all thats how I found the "Path"
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    Dan > Yes .
    Dan > You can use V:drive .
    Dan > After you install the Palm software perform Sync and make sure that Sync is success .
    Dan > And you will not have sny issue with the Windows media player messing up .
    John_Collyer > Ok I will start the PD6 install now
    Dan > Please go a head .
    Dan > Thank you for all the cooperation and patience in the chat session .,
    John_Collyer > working almost done
    Dan > Awesome .
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    Dan > We must restart the computer for necessary changes to take place .
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    Dan > However if you do have any further issue .
    Dan > Please login with the same user name and email address .
    John_Collyer > Palm Support can find me after that?
    Dan > Yes .
    Dan > I will have Our chat session in Our Data Base .
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    Dan > Please go ahead .
    John_Collyer > Till then, good bye...
    Dan > Please let me know if I can be of any further help .
    Dan > Analyst has closed chat and left the room
    Did all this above. Still have Windows Media Player trying to launch the ACCESS .msi installer which creates these processes:
    IDriver.exe (x5)
    IdriverT.exe (x1)
    MSIexec.exe (x3)
    I have let windows media player and windows installer run a bit longer and I get a second window titled "windows installer" with the text:
    The feature you are trying to use is on a network resource that is unavailable.
    Click OK to try again, or enter and alternate path to a folder containing the installation package 'Palm Desktop by ACCESS.msi' in the box below.
    [C:\DOCUME~1\jcollyer\LOCALS~1\Temp\_is4\]
    this is the default text.
    I browsed my way to C:\WINDOWS\Installer and found a new .msi for PD6 called C:\WINDOWS\Installer\45599.msi and renamed it to C:\WINDOWS\Installer\45599_PalmNeedsBetterSoftware​_msi
    Still have the same issues from above. I thought if the .msi failed to be found then the error might just get passed over. So I do not know where IDriver.exe or other MS Installer applications is getting the values for 'Palm Desktop by ACCESS.msi'?
    Again it is very odd that the ACCESS installer it trying to run when windows media player is launched (even with out any media, app only). Please do not tell me to do another "Clean Install" that is just BABY-TALK tech support at this point!!! I need to know why the PalmDesktop ACCESS installer is hooking into Windows Media Player. There is no doubt something odd is going on. As long as the V: drive where my Palm Desktop applications and user data is stored there is no problem. As soon as the V: drive is off line I have all these issues.
    I noticed that PalmDesktop now has advanced media tools to "Make Video" in the media tab of Palm Desktop. This is where you can export a .mpg slide show of all you photos from your palm photos.
    I would bet you a free year of Verizon's wireless data plan that the new Palm Desktop is registered as some type of client application to windows media service. When windows media player loads it tries to register all the clients and the Palm media client application is not available so some how MS Windows tries to start the PalmDesktop installer to fix the client media application.
    Please note that I am not using Pocket Tunes at all, not trying to sync pTunes with Windows media or Rhapsody or any other media junk. Right now I want my palm to just be a extra smart contact and calendar manager, that’s all.
    PALM NEEDS TO PATCH THIS. Palm Desktop should call Windows Media when it needs it, not have Palm Desktop registered as a client application to Windows Media by default!
    PLEASE TELL ME THERE IS A SIMPLE FAQ FIX FOR ALL NONSENSE???
    Post relates to: Centro (Verizon)

    Thank you so much for replying.
    Yes I have removed and reinstalled WMP.
    I had good results with the PD6 application installed on the default path onto the C: drive with the one exception that if the application was launched by accident and the user data path was not available, the PD6 application would blow away my custom user path registry settings. Now that I know what they are I have made a .reg file to repair my registry to my desired user data paths.
    Installing the application on the removable drive appeared to help prevent me from launching the application by accident and overwriting my registry with default user paths.
    So which is the less of the two evils?
    If the application directory is not available, windows media player still tries to launch the .msi for installing PD6.
    If I install the application to the C: drive but the user data to the removable drive, launching the PD6 application without the user data drive will still corrupt my registry settings for a user data path.
    Both these issues seem like a logical (if not easy) fix that should be done in the PD6 application and installation package. I mean really, cannot anyone tell me why windows media player is checking the PD6 application directory? Why in PD4 did we have an option control for setting the user data path from the PD4 application? Why is this option not in the PD6 application, just the installer?
    I am given a choice during installation to move the user data to another non default location. Why else would this be provided if not to accommodate my kind of request to store the user data into an alternate location other than “My Document”. Certainly Palm is not trying to force the users on how to protect and store their personal data?
    Post relates to: Centro (Verizon)

  • How to Reinstall Creative Media Player Software

    October 2nd 2006
    If your update for Creative Media Source, Creative Media Player, and any associated programming has corrupted your system and you need to reinstall the older version or reinstall any of it period this information is critical to avoid serious frustration. It took me four days to figure this out fully and it was HARD to figure out with NO thanks to Creative Technical support. If anything Creative OWES me for this information since they are too stupid to answer my questions with anything but canned answers. It was posts on the Creative forum and several searches in Yahoo and Google that helped lead me to the conclusion of this issue and I feel that you as a Creative customer are not going to like this at all but hey, I?m just the messenger so please don?t kill me! Word of warning! Formatting your hard dri've and reinstalling all your software is far easier than what I am about to instruct you but what I figured out does work and seems to be the ONLY way of really fixing this bug. This applies to the Audigy Z 2S Platinum and should apply to ALL Creative Software in this line of Creative Products.
    What caused this in the first place:
    I was happily running the supplied creative Media Player, Media Source Go! software with THX, Dolby, and the other features that came with my Audigy Z 2S Platinum. As a conscientious computer user I like to keep things up to date and like to keep my software updated so I went to the Creative site and performed the automatic updates. BIG, BIG mistake! I lost the Equalizer, THX, the Mixer, and everything BUT the most basic of applications to this sound card. The point of me buying it in the first place was the features. The updates stripped me of them. When I tried to reinstall the original software the problems began. When using the supplied installation disk and attempting to uninstall the software was problem one. Creative never had the forethought of supplying an accurate uninstallation feature so when you use the ?Add/ Remove Program? feature you do not get the junk that Creative hides in your file system much like trying to extract AOL Files (which gave me the inspiration for getting rid of the corrupted installation of Creative Software). Like AOL software Creative is extremely invasi've and hides in a number of places you would not even think to look in.
    The Issues you will be facing and the associated Error messages:
    Upon reinstallation of the old software after my first of many attempts at removing the old installation I began to get the following error messages upon startup of the Media Source software, ?Exception-Created Object:Exceptions:FactoryNotFound Message:?Invalid Factory in Created Object: AudioChannelMappingMSG? and ?PFX file missing or corrupted, application will now terminate?, and the last of your nightmare messages ?Device not found by application and application will now terminate?. If you get any of these messages you are screwed and face a serious uninstallation procedure to correct this. Thanks to this you should be able to fix it all and get your reinstallation to take properly.
    Something to keep in mind and I only found out about this the day before I wrote this, Apple Quicktime 7 has a serious conflict issue with DemoShield and the removal process is the same for the Creative Software since uninstallation will not get Quicktime out either. Before you reinstall remove Quicktime 7 or you are going NOWHERE! Quicktime 6 does not appear to interfere with the installation. You will get the error message ?DemoShield has encountered a problem and needs to shut down? followed by the computer wanting to send an error report. This is a sure fire sign that Quicktime is interfering with the installation along with the file DEMO32.exe which will need to be deleted.
    Another thing I need to mention is that you WILL need the following software or something similar to eliminate all traces of Creative software, Error Expert, RegEditXP, Directory Cleaner, and Find Dead Links. This software will get the impossible and hidden stuff you will not find or be able to get rid of otherwise.
    Preparation for this task:
    Kick on some music, smoke a FAT joint, drink a beer, or do both because this process is involved and frustrating! If you don?t drink or smoke or both than I hope God is with you because you will be cursing and swearing when something does not go right. Remember, I was at this for four days FULL TIME with minimal information to go on. Patience is a MUST or be ready to pay an expert a LOT of money to deal with this.
    Now it begins:
    NOTE: It should not be necessary to uninstall the Card itself. The software and not the PCI card is the issue and the drivers are not what cause the hanging reinstallation. I did at one time in the process of figuring this crap out pull the card but when I managed to fix the problem I had left the card in. Again it is NOT necessary to pull the Sound Blaster card from it'ss slot to effect the fix for the software.
    NOTE: Should at any time in this extraction process you get the message ?Application cannot be removed? or ?Another application is using file and it cannot be removed? hit CONTROL/ALT/DELETE to open the Task Manager. Click APPLICATIONS and if Creative software is running click END TASK. You can then continue the extraction process.
    : TRY to save all of your important media files in another directory (preferably in another dri've or partition. Another dri've is preferred) before you begin this so you don?t loose your music and video files to an accident, misunderstanding, or software association. Making a special holding folder with an easily recognizable name not having Creative in its name will help keep you from accidentally deleting these files in the event the search turns them up.
    2: Go to the ?Add Remove Programs? in the control panel and remove all instances of Creative you can find. When that is done go to Run\msconfig and select ?Selecti've Starup? and UNCHECK ?Load Startup Items?.
    3: Restart the computer. Now the fun begins. Put on your hunting hat, you are on digital safari!
    4: When the computer starts up you will be notified by msconfig that changes have been made to the way the computer starts. Hit the red X and close the message and do the same for msconfig. You will see the prompt ?restart computer? or ?close without restarting?, select ?close without restarting?.
    5: Open Windows Explorer, Start\Programs\Accessories\ Windows Explorer. The search feature here is a great help but for the moment get the obvious crap first.
    6: In Windows Explorer click ?View? and select ?Show hidden files? in the selection menu window. This will allow you to get the stuff that regular uninstallation can't get at nor will a regular search reveal. THIS IS A VERY IMPORTANT STEP DO NOT TRY TO WORK AROUND IT OTHERWISE YOU WILL FAIL EXTRACTING ALL THE JUNK!!!!!
    7: Look for these three directories first:
    C:\Documentsandsettings\USERNAME\StartMenu\Program s\Creative
    C:\Documentsandsettings\Aministrator\StartMenu\Pro grams\Creative
    C:\Documentsandsettings\USRNAME\Applications\Creat ive
    Delete them!
    8: Now go to the C:\Programs\Windows directory. This gets touchy. WORD OF WARNING TO NOVICE AND INTERMEDIATE COMPUTER USERS ALIKE (Experts should need no warning about this) BE VERY CAREFUL ABOUT WHAT YOU DELETE HERE! THERE ARE FILES HERE CRITICAL TO THE OPERATION OF ALL OTHER APLICATIONS ESPECIALLY WINDOWS AND DELETING THE WRONG ONE WILL RESULT IN A COMPUTER THAT WILL NOT START! You can confirm who made the file by pointing at the file in question with your cursor and it should display the maker of the file.
    You will be hunting any and all programs with the following beginnings, CT, SB, ct. The files beginning with ?ct? can either be Creative or Microsoft, CONFIRM EACH BEFORE YOU DELETE THEM.
    The Windows files you will be looking in are:
    C:\Programs\Windows\ime
    C:\Programs\Windows\inf
    C:\Programs\Windows\PIF
    C:\Programs\Windows\prefetch
    C:\Programs\Windows\Registration
    C:\Programs\Windows\System
    C:\Programs\Windows\System32
    Lower down in the Explorer window you will find the following files that also need to be deleted:
    C:\Programs\Windows\CTCCW.DLL
    C:\Programs\Windows\CTDCRES.DLL
    C:\Programs\Windows\CTDV0K.CDF
    C:\Programs\Windows\CTDV0K2.CDF
    C:\Programs\Windows\CTDVAUDY.CDF
    C:\Programs\Windows\CTHELPER.EXE
    C:\Programs\Windows\CTRegrun.exe
    C:\Programs\Windows\CTRES.DLL
    That gets the obvious and less obvious stuff out but the hunt is not over by a long shot.
    9: This is where it begins to get complicated. In Windows Explorer you will be using the Search button.
    Click Search and look for these files:
    HKLM\Software\Creative Tech\Software Installed !!DELETE THIS FILE!!
    Demo32.exe !!DELETE THIS FILE!!
    Creative
    SoundBlaster
    {5CDDF96A-BC34-4D72-9ABA-EFFF0C39977} !!DELETE THIS FILE!!
    AC3 !!Delete any and all files found associated with Creative. With the AC3 files MAKE SURE they are Creative file before deleting them. There are AC3 files unassociated with Creative and they will appear in your search. ATI uses AC3 decoders as well and you DON?T want to screw up an application that is not the problem.!!
    THIS COMPLETES AS MUCH OF THE MANUAL EXTRACTION YOU CAN AS A USER GET TO WITHOUT THE ASSISTANCE OF SOFTWARE.
    0: Run Directory Cleaner and set it for Creative Audio and click CLEAN followed by setting it for Creative Audio Light and again Click CLEAN. Shut down Dri've Cleaner when you are done with this step.
    : Run RegEditXP and fix all issues it finds and close it when it is done.
    2: Open Error Expert and set it to Scan for Registry Errors. This gets the stuff RegEditXP misses. When it has found the problems it can select FIX.
    3: While still in Error Expert select ADVANCED SYSTEM TOOLS and select STARTUP LIST MANAGER. Remove Creative from the list in any form you find it. Close Error Expert when done.
    THIS COMPLETES THE REMOVEAL PROCESS FOR CLEARING YOUR COMPUTER OF CREATIVE SOFTWARE.
    IF YOU HAVE QUICKTIME 7 IT HAS TO BE REMOVED DUE TO A COMFLICT WITH CREATIVE INSTALLATION SOFTWARE!
    If you do not have Quicktime 7 then open msconfig, reset your computer to ?Normal Startup?, click ?Apply?, then close msconfig and restart. You can now reinstall your original software.
    4: Removing Quicktime 7:
    This sucks as well. Uninstalling Quicktime 7 from the ?Add/remove Programs? will not work. First make sure it is OFF. If it is acti've it will not be removable. Check with the task manager and in your system tray at the bottom right hand corner of your computer monitor. If you see the blue ?Q?, close it before beginning the extraction process or it will get very complicated.
    Windows Explorer Search found all the files I needed to remove but like Creative reference all the same folders in C:\Programs\Windows as you did for removing the Creative Software and remove all references of Quicktime you find;
    C:\Programs\Windows\ime
    C:\Programs\Windows\inf
    C:\Programs\Windows\PIF
    C:\Programs\Windows\prefetch
    C:\Programs\Windows\Registration
    C:\Programs\Windows\System
    C:\Programs\Windows\System32
    Windows Explorer will lead you to other programs it hides in and the one file I could not remove under any and all circumstances was the one in C:\Programs\Adobe. That one reference will not interfere with anything so you can leave that one. Once you have removed Quicktime 7 go to msconfig and select ?Normal Startup? and restart your computer.
    After your computer boots up fully slap the CD ROM in the dri've and it should begin to start up as if it was never installed in the first place. You will get the prompt to, ?Modify, Repair, or Uninstall? software. Uninstall is a joke since it does not work and it is unnecessary. There should be nothing to repair after all of this so I chose Modify. I now have the original software that worked right when I first got the Audigy Z 2S sound Card and it works fine. As a footnote to all of this I did get one error message when I restarted after the installation. It said ?cdrw32.dll missing? but it had no apparent effect on my computer. A subsequent reboot and the message never reappeared. I am not looking this any deeper than I have to since the message never reappeared and I suspect it had something to do with the reinstallation process of Creative Media Source and the media player.
    The End!

    Audio Console is included in the latest drivers, the easiest way to reinstall it is to reinstall the drivers but if you want to reinstall only the app, uncompress the drivers package with WinRAR and run the setup program from the AudCon Folder. If your X-Fi is OEM you may need to mod CL's drivers, or get a package from Dell that includes AudioConsole.

  • Compatible with Windows Media Player?

    Can you transfer music using Windows Media Player? It's been ages since I last moved music around on my BB8900 - but right now, syncs are not working which means I'm currently having to use Roxio media thingie to convert the .wma files to .mp3s.
    If I try to sync. wma files the BB8900 it just complains about the 'format not being supported' and fails to play - BB Media Sync application also fails even though it does say the music tracked are 'supported'.
    I'm sure I was using WMP with my old desktop (Vista 64-bit), but just can't get it to work with Windows 7 (64-bit).
    Surely there's something obvious missing here?

    Had similar issue with my BBCurve8310, v4.5.0.182 (which is the latest OS version ATT offers).  Running on WindowsXP,  IE7 and BB Desktop Manager v5.0.1..  My WMP is Version 11, which perhaps might be part of the issue.  It appears the BB-supported WMP format is Version 10? 
    Anyway, started my BB syncing odyssey by syncing some iTunes playlists, and most of those uploaded to my BB.  Then, I wanted to add my WMP songs that I had burned from CDs years ago (pre-iTunes), some great historic tunes (... no music library would be complete without them).   MediaSync appeared to sync the WMP songs, showing them as being in the "supported format".  The WMP Artists/Titles appeared on my BB, but the songs weren't transferred.  Also, that move deleted my previously-synced iTunes off the BB.  What just happened?  Why did syncing the WMP to the BB delete the approx. 500 iTunes songs already on the BB?  Had plenty of space on the Media Card.   I'm still searching for a resolution.  BB Desktop Manager is supposed to sync WMP files. Not a good result.  Had to re-sync the iTunes playlists. 
    I'll sample the Media Manager drag and drop feature for the WMP files, but I'm not immediately finding a lot of info on how the BB software converts the WMP files to MP3, and want to avoid having to re-sync the iTunes again.....  
    Thanks to BB/RIM  for the good on-line support info, and for the posts in cyberspace, that got me this far... at least some of the iTunes are up and running on the Curve.   :-)

  • Windows Media Player keeps stopping

    Hi,
    I probably am in the wrong forum for this so, if someone can first move this to the appropriate forum, I'd be pleased.
    Anyways, my Windows Media Player constantly stops whenever I play a movie through the CD Rom Drive and I'd like this issue resolved. I haven't uploaded or installed any files that would cause this problem. I believe I have Windows Media Player 11 (my laptop
    is a Windows Vista if that helps). How do I permanently prevent it from stopping whenever I play a DVD on my laptop? Thanks.

    Hi,
    I suggest you run the Media Player Settings
    troubleshooter and check.
    Open the Windows Media Player Settings troubleshooter
    http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter
    Please login with
    Clean Boot
    to see if the same issue occurs.
    If the issue persists,
    1: Run System File Checker (SFC) scan.
    SFC scan will make Windows replace corrupt or missing system files on your computer.
    a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
    b. Click Continue or supply Administrator credentials if prompted.
    c. In the Command Prompt window type the following, and press Enter:
    sfc /scannow
    Step 2:  Disable and re-enable Media Player.
    a. Click on start and then go to Control panel.
    b. Now click on programs and features.
    c. Then click on “Turn Windows features on or off”.
    d. Expand Media features.
    e. Uncheck Media Player.
    f. Restart the computer.
    To re-enable Media Player, follow the same steps and place a check mark next to Media Player in Windows features and restart the computer.
    Hope that helps.
    Please note, since this forum is for Outlook IT Pro, if this issue persists and you need further assistance, please refer to Windows Client forum:
    http://social.technet.microsoft.com/Forums/windows/en-US/home
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Melon Chen
    TechNet Community Support

  • How can the Windows Media Player 12 be made to play WVC210 .avi files?

    I just built a new computer and it won't play the motion captured videos of the WVC210. It has Windows 7 Home Premium as the operating system. My machines running XP play the WVC210 files GREAT. Is there a codec I can add to the WMP12 so that it will play the .avi files. I have 3 cameras around the property, 2 WVC210 and 1 WVC200. 1 camera has the audio turned off so switching to MP4 (no audio) made that work OK. But the camera in the office I need to have audio and would rather stick to WMP over something like VLC. VLC plays the files fine but I much prefer WMP. I'm hopeing to find out how to have Windows Media Player 12 play the .AVI files from the WVC210 cameras. Any Help??

    There appears to be issues with codecs on WMP 12 and Windows 7
    AND\OR your WMP is missing the necessary codecs.
    Google the Net and you should find different things to try
    for the WMP 12.
    Troubleshoot problems in Windows Media Player
    http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-in-Windows-Media-Player
    It looks like additional codecs may needed to download with WMP12 and windows 7
    http://www.tech-exclusive.com/2009/01/22/download-windows-7-codec-pack-for-windows-media-player-12/
    Media Feature Pack for Windows 7 N and Windows 7 KN (KB968211)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=31017ed3-166a-4c75-b90c-a6cef9b414c4&displaylang=en
    Information about the Multimedia file types that Windows Media Player supports
    http://support.microsoft.com/kb/316992
    Another possible solution:
    K-Lite Codec Pack 5.9.0 Full, Standard and Basic
    http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
    I hope this helps let us know how it goes!
    T.

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