-42110 Error message

does anyone know how to fix this error message?? I get it when trying to watch a purchased movie from the itunes store

I've heard other people have resolved this error as follows:
1) Deauthorize your computer as described here: http://support.apple.com/kb/HT1420
2) Remove your SC Info folder as described here: http://support.apple.com/kb/TS1389
3) Finish downloading the movie if necessary, and then reauthorize your computer using the steps described in the first article.

Similar Messages

  • Error message -42110 when playing rental movie

    I've just downloaded Tintin from the rental section on iTunes. When I try and play it I get the error message -42110. When I access my account on iTunes it says that I still have 1 purchase to download. I went through the download process for a 2nd time and again when I try and play the movie I get an -42110 error message. I have the latest version of iTunes and I'm running Mac OS 10.7.3. Can anyone help? I've e-mailed Apple and I'm waiting to hear back.

    See the "Error 3001,"  "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • I am getting an error message -42110 when I try to download anything from Itunes on my new MacBook Pro

    I am getting an error message -42110 when I try to download anything from Itunes Store on my new MacBook Pro.

    Maybe a more appropriate place to post
    iTunes
    And if you want to discuss your MBP:
    MacBook Pro

  • Everytime iTunes opens on my Windows 7 pc, I get the error message -42110 while it appears iTunes is trying to download a movie I didn't order.  Any suggestions?

    Everytime iTunes opens on my Windows 7 pc, I get the error message -42110 while it appears iTunes is trying to download a movie I didn't order.  Any suggestions?

    Thank you i been looking for a  answer to this all day but I couldn't find anything on it! Now I know I will find a file with it! thanks!

  • When i open itunes it get this error message (-42110) just did an update and it still didn't go away????

    hen i open itunes it get this error message (-42110) just did an update and it still didn't go away????

    Try the following user tip:
    iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

  • ITunes error message -- Unknown error occurred (-42110)

    When I launch iTunes, I get the following error message -- Unknown error occurred (-42110). Not sure it affects iTunes operation. What can I do to make this go away? I have tried uninstalling/reinstalling iTunes.

    Try the following user tip:
    iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

  • TS1368 iTunes error message (-42110)

    Can anyone help with why I am getting this error message every time I try to open iTunes from my desktop PC? My iTunes is updated, I am running Windows 8 Pro. I can not proceed each time unless I clear this box from screen. Thanks

    For the 42110 error try this user tip:
    https://discussions.apple.com/docs/DOC-4831
    Hope that helps.
    Regards.

  • I try to play rented movies, but get an error message 42110

    I try to play rented movies, but get an error message 42110. What do i do ?

    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

  • I downloaded a rental movie, and now it won't play. I get an error message that says "We could not complete your iTunes store request. An unknown error occured. (-42110)" This computer is authorized, and I am online and I've downloaded rentals b4. Help?!?

    I downloaded a rental movie, and now it won't play. I get an error message that says "We could not complete your iTunes store request. An unknown error occured. (-42110)" This computer is authorized, and I am online and I've downloaded rentals before. Help?!?

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT1768 Error message "An unknown error occurred (42110) using iTunes

    I have tried uninstalling then installing again, setting up a new user on my computer but still get the same error message as soon as I start iTunes. WHen I OK the error message the program works as normal but I would like to get rid of this irritating message.

    Try the following user tip:
    iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

  • Cant start rented film, Error Message (-42110)

    Whenever I try to start a film rented from the iTunes Store, there is just the error message "(-42110)". The money is gone, though.
    What can I do?

    Specific Conditions & Alert Messages:
    http://support.apple.com/kb/TS3297

  • TS1424 error message 42110

    hello, i am connected to itunes on desktop pc and downloading movies however I continue to get an error message 42110? also message cannot download to ipad.  I have ipad 2 and have downloaded before.
    Secondly, after downloading movies etc.. I have flown and my movies didnt open.  What did I do wrong. 

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Getting itunes error message -42110

    Last several months, everytime I download rental movies, looks like it is downloading (20 hours sometimes to download), and then when completed, get the error message that error message occurred -42100 - try again later.  Then the download is duplicated again and starts dowloading - then I cannot access the movie on computer, nor transfer it to ipad.

    Try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Error message when downloading rented movies

    I am trying to download a rented movie on my daugthers nano and continue to get an error message just about the time the movie finishes downloading. The error message is 42110. Anyone know how to fix the problem

    Hi Mireille56,
    From where are you trying to download the software.
    [email protected] is not an Adobe Support email.
    Please try downloading Photoshop Elements 12 from : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&sdid=ZPQM
    Regards,
    Rave
    < Translated via Google >
    Salut Mireille56,
    D'où que vous essayez de télécharger le logiciel.
    [email protected] n'est pas un e-mail de support d'Adobe.
    S'il vous plaît essayez de télécharger Photoshop Elements 12 à partir de: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&sdid=ZPQM
    Cordialement,
    Rave

  • Error message when trying to play a movie

    hi i am trying to watch a rented movie when i gat an error message suggesting trying later error number = (-42110) not sure why any help welcomed

    Hi there, annalese2012!
    I've done a little research on that error code for you and it looks like it is mentioned in an article we have online, located here:
    iTunes: Possible iTunes Store errors
    http://support.apple.com/kb/ts1424
    The article suggested for dealing with that error code can be found here, and it is the advanced iTunes Store troubleshooting article:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    It looks like this section in that article specifically has the information you might need:
    "Error 42023" through "Error 42408"
    These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.
    Install the latest iTunes from apple.com/itunes/download/
    Remove the SC Info folder.
    If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

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