42L6200U has lines on screen

Just had this model delivered yesterday and there is one horizontal and one vertical dotted/lighted line on the screen ... every mode, every channel. Anyone know whether this may be a setup issue? Thanks for any guidance you can provide!

Try resetting the TV. Press MENU to open the menu. Then select SETTINGS, SETUP, and Reset TV. Then press OK. After you confirm, the TV should reset to factory defaults and then shut down. Once you've confirmed that the TV is off, unplug it from power for a few minutes. Then reconnect it and try again.
If the problem persists, it may be defective.
- Peter

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