42tl515u Netflix won't load videos.

Question

Dear Toshiba TV Forum,
My 42tl515u will not load videos to play instantly from Netflix. I activate the device, and it comes to the screen with all of my correct preferences and recently watched shows. I know it is communicating with netflix. When I select a show to watch, the loading screen displays. After a short time, I get the message "We're having trouble playing this title right now. Please try back later or pick a different title." It does this for every title I try. I can rent movies through Vudu and I watch them at HDX settings flawlessly. I doubt it is a connection issue, and since netflix connects, I doubt it is a server rule blocking a port. However, despite having looked for a solution for weeks to this problem and finding no one else experiencing this difficulty, I figured it is unique. I have exhausted every other avenue, and I have to ask for direct help. Please fix this problem. I have confidence this is an anomaly for Toshiba, but I want it corrected.
Best,
Chris

Answer 1

I'm having a similar problem.  Here's what happens when I attempt to stream from Netflix:
1) I push Netflix button on the remote;
2) TV asks if you're a current Netflix member - I say Yes;
3) the TV then says, "To have movies streamed instantly from Netflix...
    Go to your computer and connect your device to your Netflix acount.
          1. Visit netflix.com/activate
          2. Enter this code: ----- (the TV will provide a 4 or 5 digit alphnumeric code)"
4) On the Netflix website, I go to "Activate Your Device" and it says, "Follow the instructions on your device to get an activation code."
5) I input the code provided by the TV
6) Netflix processes the code and says "Activation is complete
                                                          You are ready to watch instantly.  Go check it out now!"
7) As soon as I get the "Activation is complete" message from Netflix, the TV says "Your activation code has expired. Not a problem - just 'Get a new code.'"
8) You can then either "Get a new code" or "Exit".
9) If you get a new code, the exact same process plays out.
I've tried this over a dozen times and the same thing keeps happening.  I clearly have online access through the TV (e.g. I can use the Yahoo widgets).  And the TV and Netflix website appear to be communicating with each other.  However, there's a definite glitch in the Netflix app on the TV.
Any suggestions?  Anyone else having the same problem?  Is there a firmware update in the works to fix this problem?  I like the TV and have enjoyed it in the short time I've owned it, but I will have to return it if Netflix is not accessible.