4310 error   solution??

this error has been showing up on my computer (4310) don't know why tho, have the latest version of itunes and below are diagnostics. not computer illiterate just don't know every little trick of the trade yet. if anyone can help please.
Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
Compaq Compaq PC
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: hpcd2k (5.0.2195.1), PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1),
UpperFilters: Cdralw2k (7.5.0.50), GEARAspiWDM (2.0.4.3),
Video Driver: Intel Corporation 810 Graphics Controller Hub\Intel810 Video Accelerator
IDE\DiskQUANTUMFIREBALL_CX10.0A_______________A3F.0E00, Bus Type ATA, Bus Address [0,0]
IDE\CdRomCompaqDVD-ROM_DVD-113R_________________1.14___, Bus Type ATA, Bus Address [0,0]
SCMMSD\HP_____CD-Writer+_8290, Bus Type USB, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Check the Windows Update website to verify that you have the latest service packs and patches for your OS. Service packs affect the performance of USB and firewire CD / DVD drives.
Current user is administrator.
D: Compaq DVD-ROM DVD-113R, Rev 1.14
Drive is empty.
E: HP CD-Writer+ 8290, Rev 1.3C
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 1 2 4.
The drive CDRW speeds are: 1 2.

Hi bgwillis,
If you are having persistent burning issues in iTunes on your Windows machine, you may find the troubleshooting in the following articles helpful (apologies if you have already seen them or done these steps separately):
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Regards,
- Brenden

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