450 host down to only one domain

GW7.0.4 on SLES10 patch level 3--email to one domain
(nationwideplanning.com) results in a 450 host down result. No complaints
with any other recipients. An nslookup from the GW server results below, so
there is an answer. As a workaround, users are sending this recipient email
from their personal Gmail, AOL and AT&T accounts without fail. I am not
sure where to look for a cause of this failure and appreciate any thoughts
or clues. I have a ticket open with Verizon our ISP and verified out
reverse pointer record is OK, but they have not been very helpful.
Thanks.
# nslookup
> set type=mx
> nationwideplanning.com
Server: 198.6.1.142
Address: 198.6.1.142#53
Non-authoritative answer:
nationwideplanning.com mail exchanger = 0 mail.nationwideplanning.com.
nationwideplanning.com mail exchanger = 10 mail2.nationwideplanning.com.
Authoritative answers can be found from:
mail2.nationwideplanning.com internet address = 173.220.139.156
mail.nationwideplanning.com internet address = 96.57.118.76

forgot to add GWIA log entry:
13:22:18 104 MSG 319619 Analyzing result file:
/media/nss/VOL3/cmgw/cmgwdom/wpgate/gwia/result/rd2b06fc.447
13:22:18 104 MSG 319619 Detected error on SMTP command
13:22:18 104 MSG 319619 Command: nationwideplanning.com
also, the A record in the GWIA config is just our domain name, but our
pointer record is listed a mailhost.<domain name>. Could this cause a
problem for few and random recipients?

Similar Messages

  • Windows 2008r2 and 450 Host down

    We are running GW 8.0.2 on a Windows 2008r22 cluster. The server sits in the DMZ. A rule here as that no servers in the DMZ are allowed to be part of the main Windows domain of the company. Since clustering requires a domain controller we had to install our GWIA into its own Windows domain. My question is how will the following tid affect the server if we change the primay suffix of this computer as recommended by the tid.
    "450 Host Down" errors GWIA on Windows 2008
    This document (7005218) is provided subject to the disclaimer at the end of this document.
    Environment
    Microsoft Windows Server 2008
    Novell GroupWise 8
    Novell GroupWise 8 Internet Agent
    Situation
    When sending an outbound email with GWIA running on Windows 2008 Server, GWIA does not resolve DNS correctly and immediately shows a "450 Host Down" error (for the domain name of the recipient) when trying to send the message.
    In Diag log mode, GWIA also shows a "No MX records found" error for each outbound message.
    Resolution
    Right-click My Computer
    Go To Properties
    Click on Change settings > Change
    Go to the More tab then put the email domain name (such as "novell.com") in the "Primary DNS suffix of this computer" box.
    Document
    Document ID:7005218
    Creation Date:01-25-2010
    Modified Date:01-25-2011
    Novell Product:GroupWise
    Disclaimer
    The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
    Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

    [email protected]: wrote:
    > My question is how will the following tid affect the server if we change the
    > primay suffix of this computer as recommended by the tid.
    Other than making it work? It won't have any adverse affect at all - just put
    your normal company's internet domain in there.
    Danita
    Novell Knowledge Partner
    Moving GroupWise to Linux?
    http://www.caledonia.net/gwmove.html

  • 450 host down on GWIA not always correct it seems

    Folks, every once in a while we get a 450 host down to a specific domain. I
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    SuperTool Beta
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    HELO please-read-policy.mxtoolbox.com
    250 spamwall.mchsol.com [47 ms]
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    RCPT TO: <[email protected]>
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    Reported by mxtoolbox.com on Thursday, April 01, 2010 at 7:00:50 PM (GMT-5)
    (History)
    Martin Stepanek
    Max International Associate
    [email protected]
    (705) 794-7181
    ( http://www.maxgxlnorth.ca/ )
    There is no chance, no destiny, no fate that can circumvent or hinder or
    control the firm resolve of a determined soul. - Ella Wheeler Wilcox

    On 4/3/2010 11:57 AM, Martin Stepanek wrote:
    > you didn't quite understand Ted or I didn't quite explain adequately.
    > Thanks for you reply btw.
    >
    > When I found their correct MX, I telneted to the ip address on port 25 and
    > no response. But yet that same IP answered a mail gateway. Is there a way
    > with some mail exchanger to not reply to telnet?
    >
    > Martin Stepanek
    > Max International Associate
    > [email protected]
    > (705) 794-7181
    > ( http://www.maxgxlnorth.ca/ )
    > There is no chance, no destiny, no fate that can circumvent or hinder or
    > control the firm resolve of a determined soul. - Ella Wheeler Wilcox
    >
    Sure
    a) transient issues in general.
    b) broken "protections" that are blocking you as a suspected mailbomber.
    These would block your ip address for a while and then stop. They
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  • 450 host down to some domains.

    We could not send mails to some domains, the message is 450 host down. When I try to do dnsstuff check on those domains, this is what I get, is this really normal.
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    IP=6x.1xx.1xx.1bb [TTL=86400] [IT]
    IP=6x.1xx.1xx.1cc [TTL=86400] [IT]
    IP=6x.1xx.1xx.1dd [TTL=86400] [IT]
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    1 g.mx.mail.yahoo.com. [TTL=1800] IP=98.137.54.238 [TTL=1800] [US]
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    1 i.mx.mail.yahoo.com. [TTL=1800] IP=74.6.140.64 (No Glue) [TTL=1800] [US]
    1 j.mx.mail.yahoo.com. [TTL=1800] IP=66.94.237.64 (No Glue) [TTL=1800] [US]
    1 k.mx.mail.yahoo.com. [TTL=1800] IP=98.139.54.60 (No Glue) [TTL=1800] [US]
    1 l.mx.mail.yahoo.com. [TTL=1800] IP=74.6.136.244 (No Glue) [TTL=1800] [US]
    1 m.mx.mail.yahoo.com. [TTL=1800] IP=66.94.238.147 (No Glue) [TTL=1800] [US]
    1 a.mx.mail.yahoo.com. [TTL=1800] IP=67.195.168.31 [TTL=1800] [US]
    1 b.mx.mail.yahoo.com. [TTL=1800] IP=74.6.136.65 [TTL=1800] [US]
    1 c.mx.mail.yahoo.com. [TTL=1800] IP=206.190.54.127 [TTL=1800] [US]

    Sorry about this, just forget it. It was just that IP's were being blocked
    Originally Posted by grpadmin
    We could not send mails to some domains, the message is 450 host down. When I try to do dnsstuff check on those domains, this is what I get, is this really normal.
    Your 1 MX record is:
    10 mx.company.com [TTL=86400] IP=6x.1xx.1xx.1aa [TTL=86400] [IT]
    IP=6x.1xx.1xx.1bb [TTL=86400] [IT]
    IP=6x.1xx.1xx.1cc [TTL=86400] [IT]
    IP=6x.1xx.1xx.1dd [TTL=86400] [IT]
    IP=6x.1xx.1xx.1ee [TTL=86400] [IT]
    IP=6x.1xx.1xx.1ff [TTL=86400] [IT]
    It seems they have one mx record with changing IP addresses. Is this something new for security ?
    Then my smtp cannot figure which IP address to use. And I cannot event telnet port 25 on those servers or even ping.
    But they claim they can get e-mails from every where apart from my host. I tested and sent and e-mail from yahoo and it was delivered.
    This is what I expected if I look at yahoo with dnstuff.
    Your 13 MX records are:
    1 d.mx.mail.yahoo.com. [TTL=1800] IP=209.191.88.254 [TTL=1800] [US]
    1 e.mx.mail.yahoo.com. [TTL=1800] IP=67.195.168.230 [TTL=1800] [US]
    1 f.mx.mail.yahoo.com. [TTL=1800] IP=98.137.54.237 [TTL=1800] [US]
    1 g.mx.mail.yahoo.com. [TTL=1800] IP=98.137.54.238 [TTL=1800] [US]
    1 h.mx.mail.yahoo.com. [TTL=1800] IP=66.94.236.34 (No Glue) [TTL=1800] [US]
    1 i.mx.mail.yahoo.com. [TTL=1800] IP=74.6.140.64 (No Glue) [TTL=1800] [US]
    1 j.mx.mail.yahoo.com. [TTL=1800] IP=66.94.237.64 (No Glue) [TTL=1800] [US]
    1 k.mx.mail.yahoo.com. [TTL=1800] IP=98.139.54.60 (No Glue) [TTL=1800] [US]
    1 l.mx.mail.yahoo.com. [TTL=1800] IP=74.6.136.244 (No Glue) [TTL=1800] [US]
    1 m.mx.mail.yahoo.com. [TTL=1800] IP=66.94.238.147 (No Glue) [TTL=1800] [US]
    1 a.mx.mail.yahoo.com. [TTL=1800] IP=67.195.168.31 [TTL=1800] [US]
    1 b.mx.mail.yahoo.com. [TTL=1800] IP=74.6.136.65 [TTL=1800] [US]
    1 c.mx.mail.yahoo.com. [TTL=1800] IP=206.190.54.127 [TTL=1800] [US]

  • 450 Host Down message/between domains

    Using Groupwise 6.5 and Novell 6, we can not successfully send email to a
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    Any ideas?
    Fred Jeffers

    [email protected] wrote:
    > Using Groupwise 6.5 and Novell 6, we can not successfully send email to a
    > specific domain OUTSIDE of our company. We get the following messages in
    > the GWIA log:
    >
    > Detected error on SMTP command
    > Command : (the intended recipient)
    > Response: 450 Host Down (the intended recipient)
    > Deferring message
    >
    > The recipient's ISP claims to have never received any message. We can
    > successfully email this recipient using a different email client.
    >
    > Any ideas?
    This is really a question best posed on the support forums. These forums
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  • Mail comes in, but won't hardly go out. 450 host down

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    09:16:13 2A9 MSG 2249701 Detected error on SMTP command
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    09:16:13 2A9 MSG 2249701 Deferring message: GMAIL_S/SYS:\GDOMAIN\WPGATE\GWIA\defer\sf02b653.859
    09:16:13 2A9 MSG 2249702 Analyzing result file: GMAIL_S/SYS:\GDOMAIN\WPGATE\GWIA\result\rf02b653.860
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    09:16:13 2A9 MSG 2249702 Command: owensville.k12.mo.us
    09:16:13 2A9 MSG 2249702 Response: 450 Host down (owensville.k12.mo.us)
    09:16:13 2A9 MSG 2249702 Deferring message: GMAIL_S/SYS:\GDOMAIN\WPGATE\GWIA\defer\sf02b653.860
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    We keep getting 450 host down for owensville.k12.mo.us, which is our domain. Every now and then an email will be sent out, but it doesn't go through until 3-4 hours after it was initially sent. It has worked fine for years. The only thing that was recently done was that all users were removed except for two or three that still needed to send encrypted emails out to banks. I'm assuming that these issues started when that was done. I've recently been handed the responsibility of fixing this even though I have almost zero Groupwise administration experience.
    Other than I know our mail servers DNS name is mail.owensville.k12.mo.us I really don't know much else. Where do I begin looking?

    Well the emails never made it out. Here's what the GWIA log shows for the outbound email I sent. It's not even connecting to the IP for the external domain and ends up sending back to itself. DNS seems to be fine as I can resolve all MX and A records that came up on mxtoolbox for google mail and hotmail from the Groupwise server. The 192.168.0.47 ip is the ip for the NIC on the Groupwise server. All of the Groupwise features are hosted on this one box.
    07:33:30 3A6 DMN: MSG 2264946 Accepted connection: [192.168.0.47] ()
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    07:33:30 3A6 DMN: MSG 2264946 SMTP session ended: [192.168.0.47] ()
    07:33:45 3A4 MSG 2264946 Processing inbound message: GMAIL_S/SYS:\GDOMAIN\WPGATE\GWIA\receive\A42550F4.817
    07:33:45 3A4 MSG 2264946 Sender: [email protected]
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    07:33:45 3A4 MSG 2264946 Queuing message to daemon: GMAIL_S/SYS:\GDOMAIN\WPGATE\GWIA\send\sf055259.099
    07:35:48 363 DMN: MSG 2264946 Sending file: GMAIL_S/SYS:\GDOMAIN\WPGATE\GWIA\send\pf055259.099
    07:35:48 363 DMN: MSG 2264946 Attempting to connect to 192.168.0.47
    07:35:48 363 DMN: MSG 2264946 Connected to [192.168.0.47] (192.168.0.47)
    07:35:48 363 DMN: MSG 2264946 Transferred
    07:35:48 363 DMN: MSG 2264946 SMTP session ended: [192.168.0.47] (192.168.0.47)

  • 450 Host down

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  • GWIA running on SLES - 450 Host Down sending

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    Originally Posted by Bob-O-Rama
    First off, disable IPv6 ( on the server, and then you may need to reboot ) if you are not actually using IPv6. That's what the goofy ::ffff:x.x.x.x stuff is. That may be your problem in its entirety.
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    Also this is SLES... so you can get wireshark and get packet captures from the server and see exactly what is happening from the GWIA via telnet to the external SMTP server.
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  • URGENT! 450 HOST DOWN

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