4502 connects to wireless router but will not load as printer to Dell 1545 Vista x64 wireless

HP 4502 shows and active wireless connection to router and router shows 4502 is connected and has MAC pass-thru. HP software install on Dell 1545 computer under Vista x64 was fine until the connect wireless choice was selected. Result was printer was not loaded. Dell does not have bluetooth board so couldn't use wireless direct option on printer. Printer worked well wireless at one time but when internet connection to AOL was lost something went astray. Printing test page wireless while in HP printer control software on computer works fine but that is rather boring after a while, and very frustrating trying to understand why thats' possible when printer does not show as available for connection from any other program. Have uninstalled HP software, cleaned registry, set printer to factory default, powered down and unplugged all, reinstalled from scratch twice with same result. ANy suggestions?

Hi Sam_lost,
Thank you for your response! I have a few more solutions for you:
Please try going through this guide, An 'Unable to find printer' Error Displays for the HP ENVY 4500 e-All-in-One and HP Deskjet Ink Adva....
Try this Microsoft Fix It program. Fix problems that programs cannot be installed or uninstalled.
If those steps do not work then try the following:
Backup your files. Back up your files.
Re-install Windows Vista. Installing and reinstalling Windows.
Hope this helps, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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