450GB of my data erased by Itunes update. This is unacceptable.

Digital goods are particularly fragile. I have research data in the form of podcasts on my computer from the last seven years of my work. MANY of these files are irreplacable! A simple update of my application software should not be ABLE to erase that data from my computer, yet that is exactly what happened. So before any of you start talking to me about backups and system settings, let me say that I do have a backup. That is not the point at all and because I will be able to recover my data eventually does not minimize in any way the seriousness of this situation. At present I cannot work and my attempt to talk to someone at Apple will cost me $20 bucks, only for them to "apologize" and tell me to restore my data from backup.
If I replaced my refrigerator with a new unit, there is no possibility that all of the food in my house (worth hundreds if not thousands of dollars) would disappear. Am I to tell my hungry children "I apologize"? Yet that is exactly what occurred.
So what I need to know is what settings on my MacBook Pro need to be changed in order to prevent Itunes from deleting data without those data files being in the Trash can? So once I retrieve my backups which are kept off site and go through the 7+ hours it will take to restore how do I know that Itunes will not delete them again? This has been reported by many users here on the support forums.
So can anyone help with suggested settings?
Can anyone help me recover the lost time and productivity?
I own many apple products, and have for years been an advocate for them. This is the worst customer service experience I have ever had.

First of all, let me say I can totally relate to your situation. I lost 485Gb of music and audiobooks (albeit not to an update, but bad hardware) and I had the same experience when seeking answers, only it was Western Digital who told me, "We're sorry your 60 day old hard drive seized up, but we can't (translation: WON'T) do anything about it."
Unfortunately, I was in the process of moving my 485 Gb backup to the WD hard drive when it seized, and I lost all of it, because the drive I was moving from was going bad too and wouldn't restart after reboooting. Moot point here, because it's apples to oranges, but yes, backups are lifesavers.
I have a rule about updates: I go "barebones" for anything OS or major software related. In other words, except for my mouse, keyboard and monitor, NOTHING is connected to my Mac or my PC when I run updates. In a worst case scenario, I only have to reinstall my OS and apps. All my documents, videos and music are intact and isolated.
I know that doesn't help with this situation, but going forward, it maybe something to consider.

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My MacBook Pro 10.6.8 prompted me of a new itunes update this morning, so i downloaded it. Since then itunes has been starting up randomly on its own, and starts playing the first song on the list. I quit itunes, and it keeps reopening.

My MacBook Pro 10.6.8 prompted me of a new itunes update this morning, so i downloaded it. Since then itunes has been starting up randomly on its own, and starts playing the first song on the list. I pause the song, and it resumes it on its own again. I'm not joking. So, I end up quiting out of itunes; but, it starts right back up again on its own. After quiting out of the app a few times, it eventually stops reopening; however, about an hour later (or less) it opens again. HOW DO I MAKE IT STOP? I'm just about to delete itunes, because I've had enough of this crap. I hope someone can help. I've restarted the laptop, and it seemed like that fixed it, then itunes started up doing the same thing again an hour later. ituneshelper is unchecked; bluetooth is off; i only have speakers and a mouse plugged in (also charger).

Read this Apple Discussion Thread and possible solutions. The audio jack has been the main culprit, also certain sync and automation settings including connected remotes.

I also have a Runtime Error since itune update this week, which would not complete. Im on Vista.

As the title sugests there is a problem with the latest itunes update. I cant run anything. Have tried to repair, uninstal itunes. How do I get itunes to open without loseing all my libaries and playlists.
Help please.

See Troubleshooting issues with iTunes for Windows updates.
tt2

Song dates deleted when iTunes updated! Can it be corrected?

when i updated to the most recent iTunes ALL 12,650 songs in my Library from the last 10 years were re-set as if they were added on 4/8/14! This is STUPID! Can it be corrected?

Date added data is only stored in the library.itl file. You can try reloading the backup copy of the file (old iTunes libraries) into a blank library (hold down option/alt key while starting iTunes to make one) and rebuilding a library back to the point in time of the upgrade.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451

ITunes updated this morning (9/20/2012) to a new version. Now iTunes will not start...anyone else having this problem?

This morning iTunes was updated to the newest version. Now iTunes will not open...it attempts to access the iTunes store and fails. This is only happening on my fiancee's computer...not mine. And it works with other user accounts on her computer, so it's got to be something specific to her. I've tried opening in safe mode and uninstalling/reinstalling with no luck. I've tried everything in this article and it didn't work: http://support.apple.com/kb/TS1717
Is this happening to anyone else? And how do I fix this?

I am also facing the same problem.
I have been a big fan of Apple but now its getting sour.
I don't know what kind of QA people Apple have started recruiting. They cant even test the Product on different environments.
I have been facing problems since iOS 6 upgrade.
God please help Apple.

Since downloading itunes update ringbuilder won't let me save created ringtones

I downloaded the itunes update this am and then decided to create a new ringtone usign rignbuilder ( which i have used without problems in hte past). The app let me create/edit it but a blank space where I should have been able to save it. Is it linked to the update? Cheers

They may need to update the app. Check with the developer.

Macbook useless after itunes update

So i installed the itunes update this morning and now my Macbook wont open any applications at all. Everything looks fine upon startup, but as soon as I click ANYTHING the beachball comes up and that's that. I can't force quit or shut down without holding down the power button.
I tried resetting the PRAM, safe startup, disc repair and nothing has worked. I can't delete any preferences in the library either because I can't even get to them. Any ideas besides a full re-install?

>Lion is only a update of snow leopard and is not
What makes you say that? Both are distinguishable from the predecessors based on the CPUs they will run on, and the amount of RAM they will run on. Both are paid for purchases from Apple.
Lion requires 2 GB of RAM and 7 GB of hard disk free. It also got rid of Rosetta, and CoreDuo, CoreSolo compatibility.
Snow Leopard requires 1 GB of RAM, and 5 GB of hard disk free. It also got rid of PowerPC CPU compatibility, though continued to include Rosetta.
Leopard requires 512MB of RAM and 9 GB of hard disk free. It got rid of Classic. It added Boot Camp. It adds certain iTunes to iPhone, iPad, and iPod compatibility.
As for your animation issue, is it with an application known to be Lion compatible?
http://roaringapps.com/apps:table
And known to be compatible with your GPU?
Do you meet the system requirements?
Do you also have the arbitrarily found additional 15% of hard disk free that helps with Mac OS X in general on top of the specs?
Are your peripheral drivers, and router firmwre all known to be Lion compatible?

Inboxes are different after iTunes update

I did an iTunes update this week and now my inboxes are different. I now have a screen for Inboxes and accounts. Can I go back to the previous view? I am on a 3GS.

Sounds like you installed iOS4 on your 3GS. This is a change with iOS4 to include a "blended" Inbox mailbox for all accounts instead of having to switch between different accounts to view a particular account's Inbox mailbox when you are accessing more than one account.
You can still do this the same way if you prefer. You can switch back and forth between the Inbox mailboxes for each account be going back to the Inboxes and Accounts screen and select the account under Inboxes to view that account's Inbox mailbox. You cannot go back to the previous view included with the firmware/OS versions prior to iOS4.

New iTunes update resolves my blank apps store page

Hi
Like many other pc users my app store page has been blank.
The iTunes update this morning resolved this for me.
About time apple.

Hi
Like many other pc users my app store page has been blank.
The iTunes update this morning resolved this for me.
About time apple.

My iOS remains the same as whats inside my iPhone I bought it 18months ago, which is version 4.2.1, I am told by an Apple shop that its too old to do a proper update, unless all my data will have to be erased !! is this true ? if so, how to get round it

my iOS remains the same as whats inside my iPhone I bought it 18months ago, which is version 4.2.1, I am told by an Apple shop that its too old to do a proper update, unless all my data will have to be erased !! is this true ? if so, how to get round it ? Chuck

Be sure to do a backup before updating as protection. Photos should
be synced with your computer, music should be in iTunes, documents
should be backed up on your computer as should contacts in whatever
program you use on your computer. You should already have backups
of your important information to prevent loss in case of theft, crash,
physical damage. The question is not if your hard drive will crash but
when, and you iPhone is not a backup device nor fit for the only
source of any document, picture, music, movie, contact or otherwise
irreplaceable information.

HT201210 i need to update to the latest version of itunes, but need to download some images and video first.....it is telling me that this will all be erased if i update, but it is not letting me do anything else.....what can i do??

i need to update to the latest version of itunes, but need to download some images and video first.....it is telling me that this will all be erased if i update, but it is not letting me do anything else.....what can i do??

You have no choice but to restore the phone.
However, I'm sure you've been smart enough to have backed up your data before starting the most significant update in iOS history,right?

HT1926 when trying to instal itunes update i got an error, will downloading itunes again erase my current library?

When trying to instal an itune update on my Pc i got an error message, should i download itunes again, and if i do so will it erase my current library?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Itunes update loses all data related to my 2nd device, Is there anyway to get Itunes to work properly?

Another Apple Itunes Update. Dutifully I applied it and found that Itunes afterwards had lost all information related to my Ipod device (it retained the information to my Iphone which uses a different music selection). Now Itunes wants to erase all data on my 2nd device so that I can use Itunes on it. I am getting quite tired of dealing with these Itune update problems, problems which I experience inspite of keeping my device and software backed up on each of my computers.
Is there any way to fix Itunes without wiping all data from my 2nd Itunes device?

See this article: Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock

I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\......\Application Data\Apple\Apple Software Update\

I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT4623 What if "check for updates" tells you "iOS 6.1.3" BR "Your software is up to date" on both iTunes 11.0.5.5 AND in iPod Touch (4g) settings?

What if "check for updates" tells you "iOS 6.1.3"<BR>"Your software is up to date" on both iTunes 11.0.5.5 AND in iPod Touch (4g) settings?

iOS 7 requires a 5th generation iPod touch.
iTunes 11.1 can be downloaded from http://apple.com/itunes/download/.

450GB of my data erased by Itunes update. This is unacceptable.

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