4600DN - pages 100% covered in toner.

I have a problem that I am trying to resolve with a 4600DN printer.
Every page printed is covered 100% in magenta toner. I've read about the known issues with this printer model and magenta toner, but I think this is a different problem.
If I swap say the magenta cartridge with the yellow one, all printed pages are coated in yellow toner. So I am thinking that there has been some damage to the printer itself and not just a problem with a cartridge.
Any advice much appreciated. Thanks.

Sorry my friend but it is support forum for computer systems. Im not so sure if anyone here will be able to help you with your problem.
I recommend you to contact nearest Toshiba service or your local dealer and ask for help.

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####<Oct 30, 2008 8:46:44 AM MDT> <Error> <HTTP> <rhonti> <nps-supp-gui-ms-1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1225378004500> <BEA-101020> <[weblogic.servlet.internal.WebAppServletContext@4f2189 - appName: 'nps_history_gui', name: 'nps_history_gui.war', context-path: '/nps_history_gui'] Servlet failed with Exception
java.lang.IllegalStateException: ExtensionsFilter not correctly configured. JSF mapping missing. JSF pages not covered. Please see: http://myfaces.apache.org/tomahawk/extensionsFilter.html
at org.apache.myfaces.renderkit.html.util.AddResourceFactory.throwExtensionsFilterMissing(AddResourceFactory.java:389)
at org.apache.myfaces.renderkit.html.util.AddResourceFactory.checkEnvironment(AddResourceFactory.java:349)
at org.apache.myfaces.renderkit.html.util.AddResourceFactory.getInstance(AddResourceFactory.java:279)
at org.apache.myfaces.webapp.filter.TomahawkFacesContextWrapper.<init>(TomahawkFacesContextWrapper.java:115)
at org.apache.myfaces.webapp.filter.TomahawkFacesContextFactory.getFacesContext(TomahawkFacesContextFactory.java:85)
at javax.faces.webapp.FacesServlet.prepareFacesContext(FacesServlet.java:307)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:141)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:525)
at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:261)
at com.myco.nps.im.plugin.NPSIMIntercepter.doFilter(NPSIMIntercepter.java:101)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.myco.nps_history.filters.NoCachingFilter.doFilter(NoCachingFilter.java:30)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3229)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2002)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1908)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1362)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
=================Begin web.xml=======================
<?xml version="1.0" encoding="UTF-8"?>
<web-app xmlns="http://java.sun.com/xml/ns/j2ee" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://java.sun.com/xml/ns/j2ee http://java.sun.com/xml/ns/j2ee/web-app_2_4.xsd" version="2.4">
<display-name>
nps_history_gui</display-name>
<filter>
<filter-name>extensionsFilter</filter-name>
<filter-class>org.apache.myfaces.webapp.filter.ExtensionsFilter</filter-class>
<init-param>
<description>Set the size limit for uploaded files.
Format: 10 - 10 bytes
10k - 10 KB
10m - 10 MB
1g - 1 GB</description>
<param-name>uploadMaxFileSize</param-name>
<param-value>100m</param-value>
</init-param>
<init-param>
<description>Set the threshold size - files
below this limit are stored in memory, files above
this limit are stored on disk.
Format: 10 - 10 bytes
10k - 10 KB
10m - 10 MB
1g - 1 GB</description>
<param-name>uploadThresholdSize</param-name>
<param-value>100k</param-value>
</init-param>
</filter>
<filter>
<filter-name>No Caching Filter</filter-name>
<filter-class>com.myco.nps_history.filters.NoCachingFilter</filter-class>
</filter>
<filter>
<filter-name>SSOFilter</filter-name>
<filter-class>com.myco.nps.im.plugin.NPSIMIntercepter</filter-class>
<init-param>
<param-name>filter_conf_file</param-name>
<param-value>/export/third-party/etsbea/application_conf/wls_9.2.2/nps_history_gui_conf/nps_im_plugIn.properties</param-value>
</init-param>
</filter>
<filter-mapping>
<filter-name>extensionsFilter</filter-name>
<url-pattern>*.jsf</url-pattern>
</filter-mapping>
<filter-mapping>
<filter-name>extensionsFilter</filter-name>
<url-pattern>/faces/*</url-pattern>
</filter-mapping>
<filter-mapping>
<filter-name>No Caching Filter</filter-name>
<url-pattern>/*</url-pattern>
</filter-mapping>
<filter-mapping>
<filter-name>SSOFilter</filter-name>
<url-pattern>/*</url-pattern>
</filter-mapping>
<servlet>
<servlet-name>Faces Servlet</servlet-name>
<servlet-class>javax.faces.webapp.FacesServlet</servlet-class>
<load-on-startup>1</load-on-startup>
</servlet>
<servlet>
<description>Sets properties of History UI app</description>
<display-name>HistoryInitServlet</display-name>
<servlet-name>HistoryInitServlet</servlet-name>
<servlet-class>com.myco.nps_history.servlets.HistoryInitServlet</servlet-class>
<load-on-startup>1</load-on-startup>
</servlet>
<servlet-mapping>
<servlet-name>Faces Servlet</servlet-name>
<url-pattern>*.jsf</url-pattern>
</servlet-mapping>
<servlet-mapping>
<servlet-name>HistoryInitServlet</servlet-name>
<url-pattern>/HistoryInitServlet</url-pattern>
</servlet-mapping>
<servlet-mapping>
<servlet-name>HistoryInitServlet</servlet-name>
<url-pattern>/refresh</url-pattern>
</servlet-mapping>
<welcome-file-list>
<welcome-file>index.html</welcome-file>
<welcome-file>index.htm</welcome-file>
<welcome-file>index.jsp</welcome-file>
<welcome-file>default.html</welcome-file>
<welcome-file>default.htm</welcome-file>
<welcome-file>default.jsp</welcome-file>
</welcome-file-list>
</web-app>
==================End web.xml=======================

I got that error when using the request URL /myapp/ or /myapp/index.html.
Regarding,
At any way, you should map the ExtensionsFilter on the FacesServlet rather than on any url-pattern. Could you elaborate on what you mean? Maybe with an example?
Thanks, - Dave

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