47ZV650U - Screen Visible on the top only

I have a 47ZV650U and there is a horizontal line that separates the top 1/8 of the screen from the bottom. Above the 1/8 portion, the screen is active and working properly. On the bottom of the horizontal line, the screen is gray (black or blank) with no image. There is no difference when I use all the other video inputs (HDMI, HD1 & 2, Video 1, PC) and the signal is good from my satelite receiver. I can plug in another TV to the same receiver, and there are no issues. It's definitely something w/ the TV.
HELP! Thanks.

Open the SETUP menu and select "Reset TV." Then confirm by selecting "Yes." When the process is complete, turn off the TV. Then unplug it from power for a few minutes. After that, reconnect it and try it again. If it's still like that, it sounds like it may require servicing.
- Peter

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<Serial Number Edited by Host>

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47ZV650U - Screen Visible on the top only

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