-48 error message & iTunes not copying to iPod

Hi there.
When hooking up to iTunes with my iPod (5th Gen) iTunes throws a -48 Error. I've wiped the iPod with disc utility and it's still happening. Also it starts copying files over yet stops and shows a -5.5MB or 35MB copied.
Can anyone shed any light on this?
Thanks

Nick,
It would be interesting to see if this error occurs when syncing music to the iPod in a new user account.
1. Create a new user in System Preferences > Accounts.
2. Log out of your current user account.
3. Log into the new user.
4. Import a couple of audio CDs into iTunes.
5. Connect the iPod.
6. Restore the iPod.
7. Configure the iPod to sync all the music from the library.
Does the error appear?

Similar Messages

I am getting the error message "could not copy to requested location" to a drive i have been using for over a year... when I do the same thing to another drive - it works just fine. why?

i am getting the error message "could not copy to requested location" to a drive i have been using for over a year... when I do the same thing to another drive - it works just fine. why?

Possibly the drive is full
Possibly the permissions are not set to WRITE permission
Possibly there has been a "user mistake" and you think you are copying to a drive you have been using for over a year but something has accidentally changed and you're copying to a different location

Error message "iTunes has detected an iPod that appears to be corrupted"

Everything used to work just fine until recently. On my Windows XP Home SP3 laptop, with iTunes (version 9.0.2.25) already open, I connect my 5th Generation iPod Nano and get the following message in iTunes:
"iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod."
If I plug the iPod into the computer without first starting iTunes, the Windows ‘Auto Play’ message comes up immediately then disappears and then the following message appears:
"Your iPod needs to be formatted for use with Windows. Would you like to run iTunes to restore your iPod Now?"
Otherwise, the iPod functions normally when not connected in iTunes. I can play the music, videos, and record videos with no problems.
The troubleshooting steps I took were:
I performed a reset of the Nano by first sliding the hold switch on/off a few cycles, leaving switch off (no orange showing), then pressed and held the Menu + Select button until the Apple logo appeared. Then I tried it in iTunes again; no such luck, same error. I then did a reset again, this time with the iPod connected to an AC power source; still no luck. I tried the reset numerous times and it didn’t help.
Next, I ran the diagnostics by pressing and holding the Menu + Select buttons immediately followed by the Select + Reverse buttons. I stepped through all the diagnostics tests and all tests passed as far as I could tell (there was no errors reported).
After this, I tried it in iTunes again and still no luck.
I even tried the iPod on my Windows Vista Home Premium (32 bit) machine and it behaved the same way. The version of iTunes on that machine was at an earlier version when I first tried it there. I then upgraded iTunes to the latest version but that didn’t help either.
I can sync my iPod Touch and 2nd gen Nano without any problems.
Sorry about be long winded about this but I am wondering if anyone else may have other suggestions. I want to try and avoid a restore if possible because I have some videos I recorded that I would like to get off the iPod. I’m not concerned about my music files as I have them always backed up but didn’t get the videos off yet.

I am having this same problem with my brand new Mac Pro. It seems to be tied to the computer awaking from sleep (no I am not leaving the iPod connected while sleep... I am referring to waking the computer from sleep and then connecting iPod as opposed to restarting the computer and then connecting the iPod). In other words, if you are getting this error message, try ejecting the iPod, restart your computer, then connect the iPod and see if the error message goes away. For me it does, but I only get one shot at it, if I eject the iPod and then reconnect it, the error message returns. This happens on both iPods I have. I have rebooted (hold menu-select) and gone to disc mode (hold select-play) and the error message remains. The only way it goes away is to reboot the computer, then I get one shot at hooking up an iPod.
I NEVER had nor get this error message when I connect to the Windows PC that I started with. Perhaps the iPod does not like moving from PC to Mac?

Error: [songname] was not copied to iPod because the song can not be found

I know that from my searches, this topic has been touched on but I am unable to locate a solution. So my apologies in advanced if asked and answered.
When updating, iTunes tells me that some songs cannot be copied because they cannot be found. However, the songs are clearly in the iTunes folder. I also have a backup copy of my entire library and adding them back from that library does not work either.
Here is what I have discovered about these files: some are songs that were in an album by themself and then the rest of the album was added later. Some of the songs are in the format of .mp3 and some are in the format of .m4a. None of the affected songs are purchased from iTunes; none of my purchased music is problematic.
This problem seems to be growing. At first it was just one song, then it grew to 48 and then to 59. The songs play just fine in iTunes, but cannot be copied to the iPod. I checked the properties of the songs, and none of them are read-only. There should not be a problem with permissions on this computer as I am the administrator and gave myself full priveleges on installation.
Clearly there is something wrong with these songs that prevents their being copied. Does anyone have any idea what is going on?
At the risk of getting flamed, please don't respond just to gripe about Apple, etc. I am looking for solutions, not commiseration.
Thanks in advance!

Replying to my own post since I don't see how to edit.
I have some more information that may help if someone can determine the significance.
I EXPORTED one of the playlists that contains 2 of the above described problem songs. I converted the text file to a table and then noted that in the last column (column 27) that there is a PATH to the song. All other songs do not have this in the path. The path does not refer to the current location of the file, either.
The first song that this happened to does not appear on any playlists so I did not discover this.
The rest of the songs got "lost" after I added some old playlists back to my Library that I had exported. In one particular playlist two of the songs had the wrong path in the Location column, and neither was found. However, the rest of the songs had a blank field in that column and were found just fine. So.... I think I may be onto something, for all those who have this problem. However, the only way to actually do this without a supercomputer would be to make a playlist of all the not-copy-able songs, export the playlist and carefully look for that path data.
I would love to hear if anyone has tried this for this problem. I don't want to keep replying to my own posts, but I honestly think I cracked this "bug". The problem appears to be that the data in the database gets errors in it during the moving/addition of a song from another place on the system, regardless of the settings in iTunes. In my case, I consolidated my library, allowed iTunes to organize my music and I am a fanatic about spelling and so forth for song titles and related information.
--CRN

ITunes not copying to iPod

When trying to update my iPod, I get an error message which reads 'Attempting to copy to the disk "Anne's iPod" faiuled. The disk could not be read from or written to."
Can anyone explain, in words of one syllable, what I am doing wrong?
Thanks.

Have you tried the suggestions here: http://www.apple.com/support/ipod/
or
http://docs.info.apple.com/article.html?artnum=301267

I get the error message, iTunes not installed correctly. Error 7 (Windows Error 998). Any suggestions?

I have uninstalled and installed iTunes several times since it stopped working about a month ago. I get the following error message when I try and open it...
iTunes not installed correctly. Reinstall iTunes. Error 7 (Windows error 998)
Any suggestions on how to proceed?

Hi there. I am getting a similar message today. Here is the message I get; if you could help me that would be great:
the procedure entry point kCMPyteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.
I've read other posts talking about QTXX.dll problems but this one seems different. Any suggestions b noir? Thanks!

HELP! Error message: itunes not communicating

After installing itunes 5.0, I got this message:
"The software required for communicating with the ipod is not installed correctly. Please reinstall itunes to install the ipods software."
I reinstalled 5.0 twice, and 5.0.1 twice, then uninstalled itunes completely and installed 5.0.1 again, but I still get the message. What can I do?
I can't add any songs from my ipod.

Hey Kylee, check out my post:
Jake Stokes, "iPod won't connect", 05:44pm Sep 15, 2005 CDT
About halfway down should be what you need, let me know if everything works out for you!
-Jake

TS3694 Error message "Itune could not copy 'song' because of an unknown error occured"??

I purchased a couple of albums from Amazon and downloaded to Itunes. I have done this many times in the past. I can play the songs on Itunes but when I try to upload that music to my Ipod I get an error message "Itunes could not copy "song" to the Ipod because of an unknown error has occured. I have purchased many albums and songs from Amazon and even the Apple store and never had this problem. Has anyone had this happened and was there a fix to be able to upload the music to the Ipod??? Any help would be much appreciated!!

1.Update your Quicktime
2.If you have local Admin rights righ click Flash and try "Run as administrator"
When trying to export a MOV file
Are you importing a mov file and having trouble to export to swf/mov
or
do you mean you have an animtion you want to export to Quicktime?

HT1766 At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?

At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?

See:
iOS: Troubleshooting backup issues in iTunes
Try going to iTunes>Preferences>Devices and delete the existing backup so iTunes creates an entire new one vice changing the existing one.

I set up a playlist in itunes and when i tried to sync it to my iphone i get an error message "itunes could not copy "x" to the iphone "x" because a timeout error occured. Using itunes 10.5.2.11 and Windows Vista 64

I set up a playlist in itunes and when I try so sync it to my iphone, I get an error message "itunes could not copy "x" to the iphone "x" because a timeout error occurred. Using itunes 10.5.2.11 and Windows Vista 64. Any help? Thanks in advance!

I have the same question and the only reply I've found on the forum was "change the USB hub", which HASN'T worked. So I am accepting new suggestions. Tks!

Error message: iTunes could not back up the iPod "iPod name" because an error occurred

Every time I try to back up my iPod I get this error message: iTunes could not back up the iPod "iPod name" because an error occurred. How do you fix it?

Try moving the existing backup file to a safe location and then try again. The backup file is located:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

Ipod touch error message-"attempting to copy to the disk "dad" failed....

I have an 8 gb ipod touch. My ipod is called "dad". I have dragged songs from the library to my music and will receive the error message "attemtping to copy to the device 'dad' failed. the device is not connected. I can see the device on itunes...not sure why it is seen as not connected. Note one thing. If I unplug my ipod or turn it off and on it will work for 5 or 10 songs properly...and then stop working and give me the error message above. I have tried restoring on iunes and that did not work. Does anyone else have any advice

i am also having this problem. i have only tried with apps and music. it starts to sync, does a couple, then just disappears from itunes. the ipod touch still says sync in progress though.
i have tried restoring multiple times, i have tried doing it in dfu mode, tried different ports. its a 1g 16gb ipod touch.
i see im not the only one having this problem. so what is the solution apple?
i love how its our fault. i have always taken good care of my ipod. if i take it to an apple store they would not repair whatever is wrong because my warranty ended in november.
thanks apple...

TS1424 I keep getting the message (song name) was not copied to IPod Ipod because it cannot be played on this ipod. Could someone tell me what this means? I have never had this problem.

Hi, I have been trying to down load some music to my Ipod. I keep getting the message: (Song name) was not copied to IPod IPod because it cannot be played on this I pod.
Can anybody help? I have never had this problem before.

brackenfromrincon wrote:
Is it something about "I Shot the Sheriff" that my iPod has a moral disagreement with? It had no issue importing and installing Body Count's "Kop Killa"...
Not really likely, is it?
First of all, look on the iPod to see if the song is actually on there. (The last Sync of my Classic resulted in "song not copied... because it cannot be found." The song had previously been on the iPod. I checked and despite the fact that iTunes could not find the file, the song was still on my iPod. I checked the folder and the song was exactly where t was supposed to be. So I simply set iTunes to find it again. What happened? I don't know, iTunes simply threw a wobbly!)
Second, try another Sync. Does this change anything? If the song was on the iPod, does a second Sync remove the message? If the song was not on the iPod after the first Sync, does the second one put it on there?
What happens?

ITunes error message / "iTunes could not connect to the music store...

The past week, I have been having problems connecting to the iTunes music store. I purchased my ipod in 10/05 and have had no problems until recently. I keep receiving the following error message:
"iTunes could not connect to the music store. Network connection was refused. Make sure your network settings are correct & network connection is active, then try again."
I went onto the website, and checked various things. I uninstalled and reinstalled iTunes and the software, checked to see if I have any firewalls (none), checked to see if I have Windows XP service pack 2 (I have 1), and contacted my ISP (AOL). Help! I have AOL 8.0 dial up, and have had service with them for a couple of years now, so that is not an issue. Per AOL, I tried uninstalling AOL adapter and restarting my computer, and also deleting cookies and deleting files/all offline content, defaulted my security settings (they were the same), and reset web settings. I have restarted my computer, but am still having the same issues. I already contacted iTunes about this issue, and they sent me the same email twice, with the same instructions as their website, which I indicated I already tried numerous times. I have also checked my connections, and everything is fune. I try to access iTunes after logging into AOL.
Thank you in advance to everybody that responds.
Emily

Thanks for the input. Unfortunately, I keep trying to do that, and have not been able to download for about a week. After contact customer support, I received the general "technical support" email, which is the same information found on the website. After replying to the email, which stated that I tried already tried the methods listed, I received the same email again. After replying to that email which included the previous threads, I received an email stating that the deparment I replied to does not handle technical issues. So, tonight, I re-emailed them with all of the threads and asked for an explanation of why I received technical emails if they do not respond to technical emails. It will be interesting to see how they respond, although it will probably be some general email. I sometimes respond to member service emails at my place of employment, so I know the procedure. The bottom line is that I should receive answers to my questions, even if the answer is something along these lines:
"I am researching your problem, and will contact you within the next xx hours/business days with a resolution. We value you as a customer, and strive to maintain excellent customer support and satisfaction. Thank you for your patience."
Or, a similar response. I know there is a general response library. And, I also know that if some body is unable to answer a question, as customer support, they should try utilize their resources. Basically, be a problem solver.

Error message: itunes could not connect to the itunes store

Hi All,
I'm a rookie to the whol Apple ipod nano, etc, etc. I bought the generation 3 nano yesterday. I successfully downloaded a CD to the nano, but when i tried to download a tv show and open itunes i get the follow error message:
"itunes could not connect to the itunes store. Make sure your network connection is active and try again."
The funny thing is, is that i'm not even on a network. I'm just doing this from home and not connected to a network. internet connection works, I ran the diagnostic and nothing weird came up? Any suggestion for a newbee.

Hi, I am having the same problem and I get the message: "iTUNES could not connect to the iTUNES store. Make sure your network connection is active and try again." I just downloaded 2 songs no problem, after uploading the latest version on iTUNES online. I closed the program and tried again, same message. My cable internet connection works just fine, so I am assuming the problem is on their end. I will check in with you guys to see if someone figured it out.
Thanks
WP

-48 error message & iTunes not copying to iPod

Similar Messages

Maybe you are looking for