48 minutes gone from subscription after 29 minutes...

my subscription to costa rica renewed on 8-30. i have the following usage
8-30 1 sms, 2 no answer, 1 call 13:28
8-31 1 sms, 2 no answer, 1 call 15:21
9-1   1 sms
account shows 48 minutes used (102 left). can you help me resolve issue?
p.s. the no answers are abnormal rings that do not connect
thank you
ken carmichael

Hi Ken,
Your subscription minutes are reset on the 30th 1:30 GMT each month.
Make sure you start counting calls based on this timeframe.
I checked your account and by now you have used up 63 minutes.
Also if you make a call that lasts 13:28 then this is rounded up to 14 minutes.
Your call history: https://secure.skype.com/account/call-history
Andre
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