4G iPod shuffle not charging or recognized by itunes/windows

I purchased the 4G shuffle less than two months ago. The battery ran out completely while I was listening in my car so I plugged into my laptop to charge battery. When I first plug shuffle in, there's a red light that shines for about 5 seconds and then nothing else happens. There's no orange light indicating that the battery is charging, nothing shows up on my computer and itunes. I've tried leaving it plugged to my computer for at least 30 minutes, tried plugging it into different computers and wall outlet, tried turning my shuffle off for 10 seconds then turning it back on. Nothing. I've called apple support with no answer. What else can I do?

If there's an Apple Store nearby, you can take it to the Genius Bar there. You should make a reservation at the store's web page, so you don't have to wait too long
http://www.apple.com/retail/
I assume you were able to previously charge it, or so everything worked before, but it did not work after it ran out of power the last time?
There's a one-year warranty, so if it's found to be defective, you should get a replacement.

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My ipod shuffle 2nd gen isnt recognized in itunes

my ipod shuffle 2nd gen isnt recognized in itunes
it charges normally when its connected to a power outlet but when i plug it into my mac nothing happens

Hi HossamDorgham,
Thanks for using Apple Support Communities. This article contains some information on what to do if your iPod isn't recognized by your Mac:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Cheers,
- Ari

IPod will not charge or connect to itunes

Hello, My name is Perla and I am a proud customer of Apple. I bought my iPod Touch 4G 8G on March 17, 2011. I had no problems over the course of almost a year. Last week, my iPod would not charge or connect to iTunes. I took it to the Apple Store and they exchanged mine for another. Just a couple of days ago, my new iPod had been experiencing the same problem. As of now, it would not charge to my computer or any outlet for that matter or connect to iTunes. I want to take it to the Apple Store and get it checked out but I'm afraid they won't exchange it again, they'll probably charge me and I don't have the money. Any ideas or suggestions?

I would make an appointment at the Genius Bar of an Apple store. You warranty is istll in effect. The warranty for a replacement iPod is 90 days or the remainder of the original warranty, which ever is greater.

Ipod Shuffle not charging or being detected by computer or Itunes

My Ipod shuffle is less than three months old, and has suddenly quit working. It is not detected by Itunes or the computer, except when it's first plugged in a red light flashes on the Ipod itself, then turns off. I have tried several cables, and I have tried connecting it to multiple computers and USB ports. I have another Ipod that syncs fine with Itunes, so I know Itunes works. Itunes is also updated to the latest version, and I have checked all of the drivers. The Ipod worked fine one day, and the next day, it would not turn on. It was left on a shelf overnight the night it quit working, and has never been exposed to water as far as I know.

I think the trouble-shooting you describe has ruled out a bad USB docking cable, and a problem on the USB port. And since it previously worked with this computer, it's not some incompatibility with software or hardware. Even if there was a software (OS or iTunes) related problem, the shuffle should still charge when connected.
So, if it's not software, the docking cable, or the USB port, the cause is probably a problem on the shuffle (such as the logic board or battery). Since it is less than one-year from purchase date, you should have it checked under warranty. If you have an Apple Store nearby, you can make a reservation at the Genius Bar on the store's web page
https://www.apple.com/retail/
and take it there. Otherwise, you can contact Apple's tech support using the Contact Us link at the bottom right corner of this web page.

My ipod will not charge or connect to Itunes.

So I have tried everything, plugging into 3 different chargers, into the wall and pc. Two different USB ports on the pc. And yet nothing. I have done all the hold down the top and home button for 10 seconds then also a minute and yet still nothing. It was was working fine charging and every thing and I unplugged it walked out of my room for about 5-10 mins go to plug it back up and nothing. I have been searching for over a hour looking for solution's. What is really crazy about it it that if I turn it off then plug into my pc the apple logo will pop up and it will come on and it seems to have charged some. But it still will not charge while on or be recognized by my pc or Itunes. I know it can't be any of the prongs on the charger port bent because it would not charge while off. Someone please help!! Thanks

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod does not charge nor shows up in Windows or iTunes

I bought a iPod nano 2Gb two days ago. After some trouble shooting I got it to work and was able to get some music on the iPod. After using the iPod yesterday I wanted to recharge the battery.
Since the computer was still on I reconnected the iPod the same it was connected when I synced it. This time however the iPod was not recognised by Windows or iTunes nor does it recharge.
So far I've tried:
- reset the iPod;
- restart the computer;
- reboot the USB drivers;
- re-install iTunes;
- restart iPod service on computer.
So far nothing worked. Can anyone help me??

Yesterday I tried to completly deplete the battery so now the iPod really doesn't do anything since it does not want to charge via the usb.
Before depleting the battery I tried forcing the iPod in disk-mode and then connect it to the PC. Results, nothing happened when connecting the iPod...
This evening I'll try the suggestion of adding usbstor.sys and usbsor.inf and restart the pc and see if that works. (link to that suggestion: http://discussions.apple.com/thread.jspa?threadID=785480&tstart=30)
If that fails I think I'll just return the iPod and see if I can get my money back. It only worked once since I got it three days ago.....
Still open to suggestions if anyone got some.
Message was edited by: wilbertvn
Message was edited by: wilbertvn

Ipod Shuffle not working after upgrade to iTunes 7.02

I upgrade to iTunes 7.02 after it prompted me so many times. My Ipod shuffle has 512MB, somehow iTunes 7.02 format it as 34GB, yes, 34GB!! I wouldn't mind it so much if it still works, but it doesn't.
What I have tried so far, I uninstall 7.02 and put back 6.05, still it shows 34GB. It does recognize the Ipod shuffle and allows me to put songs in it, except they don't play.
I download the Ipod shuffle reset utility, but it doesn't recognize the IPod. I am really bumped on this one, nothing to listen to on my long commute.

Hey man... I know what, you were right! I did some more research and ended up looking for any answaers on the Digidesign site. I downloaded the latest version of CoreAudio for my plataform (ProTools TDM Mix Plus with OS X 10.3.9) which is CoreAudio 6.9 and it seems to have solved all of my problems! At least iTunes and QT are opening again and seem to be working good so far. PT also seems to be runing with no problems!! Thanks again for the hint!

Iphone 4s not charging or recognized by itunes

HI, I have a Iphone 4s Last week in noticed my ringer is sounding different and the ringer volume is on low and will not go up + or down -.. i wanted to do a back up and factory reset but itune did not recognized it. so i just did a reset on the phone to delete all settings and fills. still no communication, i noticed my battery is not getting charged either it showed a sign of a outlet plug. completely drained and didnt charge from different computer, cables and outlets. i purchased a new battery, replaced it, but it only had 20% on it and this one drained also. now im stuck and i can not get the phone turned on.
i would appreciate and help and suggestions.
thank you

Take a look at this link, http://support.apple.com/kb/TS1538

Why is my 4th generation iPod Shuffle not recognised by the new Itunes 11?

Made the old mistake of "upgrading", this time to iTunes 11. I'm sure it is all very exciting and pretty and what have you, but as I can no longer see my device in iTunes it is all pretty pointless. Anyone else having this? Any solutions out there (as reverting to previous iTunes is, of course, a no-go - so double thanks, Apple!).

- While charging try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try restoring the iPod via iTunes. First from backup and if still problem restore to factory defaults/new iPod.
- However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective Apple should give you a refurbished iPod.

IPod Shuffle not recognized by windows 8 but is by Windows 7

iPod Shuffle not recognised by WIN 8 but is by WIN7
When connected via iTunes iPod Shuffle charge light does not come on and WIN8 Control Panel Hardware status indicates a problem with the iPod. WIN8 troubleshooting results in the following message:
Windows is uninstalling this device. (Code 21).
No such problems exist when iPod is connected in WIN7 via iTunes i.e. charge light came on and the device was recognised OK by WIN7Control Panel Hardware status.
Is there any fix to make WIN8 behave OK like WIN7 for iPod Shuffle?

first try reinstalling itunes on 8, also have all your files been moved over to win8 or maybe try restoring the shuffle

2nd gen ipod shuffle will charge with one computer (vista) but not the other computer (windows 8). Please help!

My 2nd gen ipod shuffle will charge on my old vitsta computer but not my new windows 8 computer. Does anyone know why that might be? The new computer recognizes the ipod and I can see everything on it, change settings, etc. it just won't charge. Is there a reason as to why this should be happening?

Just bought a refurbished 2nd generation ipod
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No. ALL shuffles are FAT32 format.
The other problem is that it will not sync and
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Thank you.
Try this: http://docs.info.apple.com/article.html?artnum=305204

Ipod Shuffle Not Showing Up in Disk Utility, Finder, or iTunes

Aaaaaarrrrrrggghhhhhhh!!
Until a few days ago, this 4th gen shuffle used to work fine re. syncing with iTunes on both my iMac and MB Pro (Mavericks & iTunes udated to most current). Now it won't show in either machine, anywhere; not inDisk Utility, FInder, or iTunes - nor even in System Information, USB (as far as I could interpret those screens).
It takes and holds a charge when plugged into an outlet, and plays fine... I've charged it fully before plugging it into the computer(s), and have tried it with the iPod turned off, and on.
I've searched these forums, but don't see an exactly similar situtation described, or solved.
Any tips out there?
Thanks.

Howdy sdpg,
It sounds like your iPod isn't being recognized in any way on either of your Mac computers. Normally if this issue is happening on more than 1 computer, it's either to do with the device itself, or the USB cable being used. I would start by using a differnet USB cable if you can. Then I would use the troubleshooting in the following article to help troubleshoot the computer(s), named:
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
If the issue persists, then use the troubleshooting in this article to troubleshoot the iPod itself if needed:
iPod shuffle not appearing in iTunes
https://www.apple.com/support/ipodshuffle/assistant/itunes/
Thank you for using Apple Support Communities.
All the very best,
Sterling

My ipod is not charging or connecting to the computer. .

my ipod is not charging or conecting to the computer. i reset the ipod and network settings and it still wont charge no matter what. it wont even connect to the computer. HELP

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also
See
iOS: Device not recognized in iTunes for Windows

HT1481 my ipod shuffle is not showing up in my itunes window on the right hand side of the screen

My Ipod shuffle is not showing up on my Itunes window on the right hand side of the screen? It is a new one.

Hi Brittcal,
Welcome to the Support Communities!
I would recommend making sure you've run your Windows software updates, and then follow the steps to remove iTunes and reinstall the latest version. Here are a few articles to help you with this.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Syncing music to iPod shuffle
http://support.apple.com/kb/HT1719
I hope this information helps ....
Have a great day!
- Judy

I used apple charger and it get burst and ipod is not charging now. what to do?...plz help..., i used apple charger and it get burst and ipod is not charging now. what to do?...plz help...

PLZZ help ,y ipod is not charging not displaying anything...

To much electricity could get into your iPod causing your iPod battery to completely get damaged. To replace the battery (if under warrenty)..... click here: Battery Replacement
Apple offers a battery replacement for $49 (iPod shuffle), $59 (iPod nano and classic), $79 (iPod touch) plus $6.95 shipping, subject to local tax. Apple disposes of your battery in an environmentally friendly manner.
If you want to replace it yourself click on one or more of these links:
http://www.ifixit.com/Guide/Installing+iPod+Nano+4th+Generation+Battery+Replacem ent/1161/1
http://www.ifixandrepair.com/repair-services/ipod-nano/ipod-nano-4th-gen/iPod-na no-4th-gen-battery-replacement
I'm not sure what type of iPod Nano you have so these links above are suggestive links.

4G iPod shuffle not charging or recognized by itunes/windows

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