4G outage in Des Moines, Iowa AGAIN

Had to switch to 3G and even it's sporadic.  Anyone else??

I've noticed sporadic outage of 3G data service (the only G we have) in Bend, Oregon this afternoon.  There would be no data for a few minutes than it would be back.  And earlier this afternoon it showed "3G" with 3 bars of strength, but I did a speed test and it was barely 1x-speed.

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  • Des Moines, IA Metro LTE Slow

    Hello,
    Is there an issue or over saturation in the Des Moines, IA metro area (50309)? Everyday from about 9am-6pm the LTE speed/network is almost non-existent. Running speed tests from multiple verizon devices (iOS, Android and Windows Phone) in the area produce anywhere from 0Mbps-2Mpbs down with half-full LTE signal. Trying to browse and email is painful at best. Tests on other devices with T-Mobile "4G" are getting 5-6Mpbs consistently with no issues.
    Is there an issue with this area? Is Verizon working on increasing tower coverage or implementing AWS to help with newer devices?
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    Branden

    Hi Branden
    I'd like to comment on this as well. I've been calling VZW numerous times only to be told that there is "no" capacity problems in the Des Moines area. But honestly that is not true. I work for a networking manufacturer and its unuseable in a large part of the city which is unacceptable.
    Downtown des moines iowa (50309) full LTE bars dialup speeds. West Des Moines Jordan Creek area dialup speeds with full LTE bars. North side of des Moines in the beaverdale dialup speeds and little to no coverage.
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    The VZ pop is on 6th and walnut downtown for crying out loud!
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  • Licensing for Acrobat 9 Pro has quit working  - How to fix this

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      At any rate, I used the step-by-step procedures delineated in 3 other forum discussion threads which all said do the same thing.  I did.  It did not help.  Of course I will call Adobe tomorrow and I'm sure they will not have any solution either.  Which is why I unsubscribed to the Cloud account.  Every time they had updates for any application the installs would fail and then the previously installed programs wouldn't work and I would have to uninstall & reinstall EVERYTHING.  That was their solution.  The brilliant minds of Adobe Tech Support in action.  "Did you try powering if off and then back on...?"
      At risk of being seen as a person with an actual opinion based on experience, I will say that ADOBE TECH PERSONNEL ARE MORONS.  Of course they're in Kuala Lumpur or some other seemingly exotic place (unless, of course, that's where you are, in which case Des Moines, Iowa seems exotic), so maybe they don't get very good training on the products they are supposed to support.  Adobe doesn't care about good support.  They already have your money and they pretty much have a monopoly on a few of their niches (Photoshop, Lightroom).  Any place you can find another manufacturer's product that competes with Adobe, for example Corell's Painter vs.  Adobe Illustrator, the other manufacturer's product is ALWAYS BETTER.  ALWAYS.  So I am stuck with Adobe products due to occupational need, and stuck with their sub-standard support.  Whether by design or omission, ADOBE DOES NOT SUPPORT THEIR PRODUCTS.  In point of fact, I DESPISE these clowns.  I just am forced to deal with them against my desires and better judgment.  Probably why homicide is illegal.

  • Would like to know how old my system is

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  • Oracle Financials- Financial Reporting Lead with TCS

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  • Help with Spry, acting weird in Mac Os 10.5 10.6, 10.7 and Ios Devices

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  • Tabular:Row Filter - If filtering on child record you still get parent records back that are not "parents" of that child record

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  • Education discount  in the new Macbook Aluminium

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    Panimoznia wrote:
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  • Sent this Letter to CEO, Emailed Support, Tweeted and Still NO Response

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    RE: {removed per forum guidelines} and {removed per forum guidelines}
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    At 8 AM on November 29th, I called the customer service number. I was told that someone from Best Buy was trying to get in touch with the dispatcher at your contracting company and would call me back within 30 minutes to give me my delivery window. I waited for more than two hours without a returned call, so I called again. I was told that the rep wasn’t sure what happened but that I was indeed on the schedule for the day and that they would call me to tell me when the dishwasher would be delivered. These first two calls took place when I was driving from Des Moines to Chicago.
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    On November 30th, I went into your store in Chicago. I spoke with a gentleman named Marcus who was extremely helpful. He told me that yes, the order was indeed in an “R” status, but that the dishwasher itself was actually backordered until December 15th. Having already waited two weeks, I asked if I chose a different dishwasher, could I get it delivered sooner. He checked on the new dishwasher that I wanted, that was more expensive than the original that I had chosen and said yes, this was possible as early as December 3rd. Imagine my delight! I confirmed with my in-laws that the third was not a good day as they both had doctors appointments and were not sure of their extended availability. So we agreed on December 4th for delivery and installation. At this time, I canceled my first order, and placed my second order referenced in the subject line above. I left the store feeling very happy and comfortable that despite the nearly 4 hours I had already spent on the phone, I had finally gotten the results that I was looking for and made a note to myself that for appliances, I should always just go right into the store. Sure enough, that evening, I received an email from bestbuy.com that confirmed my delivery date of December 4th (attached).
    The afternoon of December 3rd came and I had not heard anything about a delivery window by about 6 PM. I called in to the service number and was told that I was not on the delivery list for the 4th, but there was no explanation as to why. The agent couldn’t quite tell and then called the dispatcher and gave me a confirmation that sure enough, it was scheduled to be delivered on the 4th as I was previously told, but they had to “force schedule” the delivery. This was confusing to me because I had already been given a confirmation on November 30th. Sure enough however, I did receive another email confirmation, this one saying that my order had been rescheduled for December 4th (attached).
    The morning of December 4th, I needed to board a plane for a wedding in Arizona. I assured my in-laws that based on our most recent email that I was confident that the dishwasher would be delivered and installed today as promised. I was disappointed again when late in the afternoon, I called to find out that there was no delivery and no attempt to contact my in laws with a delivery window. So again, I called Best Buy. Again, I got a very friendly and seemingly knowledgeable rep on the phone. I was told that Best Buy had been in touch with the dispatcher and that the dishwasher was literally on the way to the house as I spoke on the phone. After ending the call, I called my in-laws and let them know that they should expect someone shortly as the dishwasher was en route.
    Imagine my absolute contempt for your company when I got out of a rehearsal dinner to a voicemail from my inlaws saying that nearly four hours later (and after 10 PM CST), Best Buy was a no show. It was at this point that I absolutely lost my patience and made yet ANOTHER call into Best Buy. I was told at that time, there was nothing that could be done and that I would need to call back in the morning. So again, first thing in the morning, I called in and spoke to another rep. AGAIN, I was promised that someone would contact me before noon. AGAIN, noon came and went and nobody called me, so I called Best Buy again. In fact, I made a total of six phone calls on Friday. Each time, I was told something different. Each time, you absolutely underwhelmed me with the inability to address a very simple problem, and most importantly made me feel that my value to your organization is insignificant.
    Saturday after the wedding, I made one final call to Best Buy. I got a gentleman on the phone who was as nice and seemingly as knowledgeable as every person that I had spoken with to date. He made no promises. He put me on hold several times to see what he could do to help me. At the end of the call, he said that regardless of all of the run around, the hassle, the miscommunication, lack of follow through on promised return calls, no shows on delivery dates and absolute lies that I had been told, he simply couldn’t do anything to improve my situation. His name was Pedro, and he should be commended for his empathy and his honesty. I accepted the first confirmed appointment that he could schedule, December 15th, 2014. I was told that I will be getting a call with a window for scheduled delivery and installation. At this point, after having become completely disgusted with this process, I’ve not even informed my in-laws that the new date is Monday. At this point, they know I’m still working on things.
    After examining my mobile phone bill from November 16 to this current date, on my mobile phone alone, I show that I’ve spent 193 minutes on the phone with Best Buy. This does not include calls from my office, from my in-laws and from the hotel. The total for those calls has got to be close, if not more time. This does not include the amount of time I spent in the store either. I can also tell you from my mobile phone bill alone that between November 16 until this moment, I have called from my mobile phone 19 times. Nineteen times. Think about that for a minute. Think of close to 6 hours of your employee’s time, and more importantly, of my time. This is lost productivity out of my day. I’m a software consultant and my life is made up of billable hours, its where my income is derived from. You’ve effectively stolen that much money out of my pocket in addition to treating me and my family like nothing more than a number with no regard as to what it means to put a customer first and keep a long time loyal member satisfied.
    I’ve since been able to find the dishwasher at Sears and at ABT (a local retailer) on sale for $539.99. As with most products, I purchase, I do have other options and I place a high degree of value on my time and money. I place an even higher degree of value of knowing that when I give someone my word, it’s the most important thing I have to reflect my character, reputation and is a key indicator for my intentions.
    Knowing there are other options out there, I give you my word that I will be considering all of my future purchasing options accordingly based on the results of this transaction (that hasn’t even been completed yet – so who knows, I may not even be out of the woods).
    Regards,
    Lane
     Follow up - when they did deliver it, they hauled the old dishwasher away.  Three days later, someone from the same subcontractor showed up to pick up the old dishwasher - THAT HAD ALREADY BEEN TAKEN AWAY.  Talk about not knowing what you're doing!

    Hello Lane,
    There is very little more frustrating than having a delivery not be completed on time, not to mention having additional appointments missed. I certainly understand your frustration over the numerous calls you made in trying to resolve the delivery of your in-laws new dishwasher and I sincerely and wholly regret that this was your experience last winter. Since we strive to provide clear, accurate, and timely communication to you and our other customers, I am at a loss to explain the many, many missteps you describe and I apologize sincerely for the less that stellar showing on our part.
    In reviewing your situation, I note that we issued responses to both emails you sent, both from your Twitter conversation with us and the original copy of the missive that you've provided here. Was there something in particular you were looking for in our original responses you didn't find, or that left you feeling unheard? Since this series of events occurred nearly six months ago, I'm wondering if something new has happened that has brought this incident back to the fore?
    Please know that I'm very grateful that you took the time to write to us with your concerns.
    Sincerely,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Halo: Reach Midnight Openings

    Top Secret: For Best Buy® Gamers Only.
    Here's the store list for the Midnight release of Halo: Reach. Enjoy!
    [Stores accurate as of 8/16]
    ALASKA
    ANCHORAGE AK
    ALABAMA
    MOBILE AL
    HUNTSVILLE AL
    MONTGOMERY AL
    OXFORD AL
    ALABASTER AL
    FULTONDALE AL
    TUSCALOOSA AL
    ARKANSAS
    NORTH LITTLE ROCK AR
    FORT SMITH AR
    LITTLE ROCK AR
    ROGERS AR
    JONESBORO AR
    ARIZONA
    E TUCSON AZ
    PARADISE VALLEY AZ
    ARROWHEAD AZ
    CAMELBACK AZ
    GOODYEAR AZ
    CHANDLER AZ
    SIERRA VISTA AZ
    FLAGSTAFF AZ
    CASA GRANDE AZ
    CALIFORNIA
    TORRANCE CA
    WEST LA CA
    RIVERSIDE CA
    SANTA CLARITA CA
    FULLERTON CA
    WOODLAND HILLS CA
    CERRITOS CA
    SANTA ROSA CA
    PASADENA CA
    YORBA LINDA CA
    ROSEVILLE CA
    MONTCLAIR CA
    PLEASANT HILL CA
    FAIRFIELD CA
    PINOLE CA
    SAN CARLOS CA
    GLENDALE CA
    SAN FRANCISCO CA
    ELK GROVE CA
    MIRA MESA CA
    CITRUS HEIGHTS CA
    WESTWOOD CA
    TRACY CA
    WEST HOLLYWOOD CA
    OCEANSIDE CA
    NATOMAS CA
    SHERMAN OAKS CA
    SOQUEL CAFOLSOM CA
    CHINO HILLS CA
    BAKERSFIELD CA
    DOWNEY CA
    BRENTWOOD CA
    GEARY BLVD CA
    VALLEJO CA
    NORTHRIDGE CA
    CLOVIS CA
    JAMBOREE CA
    APPLE VALLEY CA
    OTAY RANCH CA
    COLORADO 
    SE DENVER CO
    SOUTHWEST CO
    FIRST AND MAIN CO
    FORT COLLINS CO
    COLORADO SPRG II CO
    SE AURORA CO
    BOULDER CO
    I-70 AND TOWER RD CO
    SOUTHGLENN CO
    GREELEY CO
    PARKER CO
    ARAPAHOE AND PRKR CO
    CONNECTICUT 
    DANBURY CT
    WEST HARTFORD CT
    MANCHESTER CT
    MERIDEN CT
    DELAWARE
    WILMINGTON DE
    CHRISTIANA DE
    FLORIDA
    JACKSONVILLE FL
    GAINESVILLE FL
    ORANGE PARK FL
    FORT MYERS FL
    DAYTONA BEACH FL
    SAWGRASS FL
    W KENDALL FL
    BOCA RATON FL
    DADELAND FL
    PEMBROKE PINES FL
    BRANDON FL
    S TAMPA FL
    CLEARWATER FL
    ST PETERSBURG FL
    WATERFORD LAKES FL
    SANFORD FL
    DESTIN FL
    JENSEN BEACH FL
    CORAL SPRINGS FL
    LADY LAKE FL
    GEORGIA 
    CUMBERLAND GA
    GWINNETT GA
    SAVANNAH GA
    ALPHARETTA GA
    BUCKHEAD GA
    ATLANTA (MIDTOWN) GA
    HIRAM GA
    HAWAII 
    HONOLULU HI
    IOWA
    DES MOINES I IA
    DES MOINES II IA
    CEDAR RAPIDS IA
    IOWA CITY IA
    DAVENPORT IA
    WATERLOO IA
    COUNCIL BLUFFS IA
    JORDAN CREEK IA
    AMES IA
    ANKENY IA
    ILLINOIS
    FAIRVIEW HEIGHTS IL
    BLOOMINGTON IL
    BUTTERFIELD ROAD IL
    SCHAUMBURG IL
    JOLIET IL
    EVANSTON IL
    VERNON HILLS IL
    HARLEM AND IRVING IL
    N AVENUE IL
    DEERFIELD IL
    BOLINGBROOK IL
    GURNEE IL
    TINLEY PARK IL
    KANKAKEE IL
    EDWARDSVILLE IL
    KIMBALL & BELMONT IL
    INDIANA
    EVANSVILLE IN
    GREENWOOD IN
    MISHAWAKA IN
    WESTFIELD IN
    MUNCIE IN
    BLOOMINGTON IN
    VALPARAISO IN
    CLARKSVILLE IN
    KANSAS
    OLATHE KS
    OVERLAND PARK KS
    LAWRENCE KS
    KENTUCKY
    FLORENCE KY
    LEXINGTON KY
    SHELBYVILLE KY
    OUTER LOOP KY
    HAMBURG PAVILLION KY
    LOUISIANA 
    LAFAYETTE LA
    SHREVEPORT LA
    BATON ROUGE LA
    VETERANS BLVD LA
    COVINGTON LA
    LAKE CHARLES LA
    MASSACHUSETTS
    CAPE COD MA
    WATERTOWN MA
    SEEKONK MA
    SAUGUS MA
    SOUTH BAY MA
    LEOMINSTER MA
    TAUNTON MA
    MARYLAND
    GAITHERSBURG MD
    GLEN BURNIE MD
    FREDERICK MD
    GERMANTOWN MD
    WHEATON MD
    MICHIGAN
    GRATIOT MI
    GRAND RAPIDS II MI
    MADISON HGT/TROY MI
    EAST LANSING MI
    NOVI MILANSING MI
    BRIGHTON MI
    FARMINGTON HILLS MI
    ROCHESTER HILLS MI
    ALLEN PARK MI
    MINNESOTA
    MINNETONKA MN
    ROSEVILLE MN
    BROOKLYN CENTER MN
    MAPLEWOOD MN
    NORTHTOWN MN
    OAKDALE MN
    RICHFIELD MN
    COON RAPIDS MN
    EAGAN MN
    ROCHESTER SOUTH MN
    BLAINE MN
    MISSOURI
    ELLISVILLE MO
    METRO NORTH MO
    BATTLEFIELD MO
    LEES SUMMIT MO
    LEES SUMMIT MO
    CAPE GIRARDEAU MO
    COLUMBIA MO
    TIFFANY SPRINGS MO
    MANCHESTER MO
    MONTANA
    BILLINGS MT
    MISSOULA MT
    KALISPELL MT
    NORTH CAROLINA
    CARY NCGREENSBORO NC
    FAYETTEVILLE NC
    WILMINGTON NC
    GREENVILLE NC
    ASHEVILLE NC
    CHARLOTTE RIVRGTE NC
    WAYNESVILLE NC
    NORTH DAKOTA
    FARGO NDGRAND FORKS ND
    NEBRASKA
    LINCOLN NE
    OMAHA NE
    W OMAHA NE
    GRAND ISLAND NE
    PAPILLION NE
    MILLARD NE
    NEW HAMPSHIRE 
    SALEM NH
    NASHUA NH
    MANCHESTER NH
    CONCORD NH
    NEW JERSEY
    HOLMDEL NJ
    WOODBRIDGE N
    JW  PATERSON NJ
    UNION NJ
    E HANOVER NJ
    DEPTFORD NJ
    DEPTFORD NJ
    MOUNT LAUREL NJ
    SOUTH BRUNSWICK NJ
    MANAHAWKIN NJ
    VAUXHALL NJ
    EATONTOWN NJ
    RIVERDALE NJ
    NEW MEXICO
    ALBUQUERQUE NM
    W ALBUQUERQUE II NM
    SANTA FE NM
    FARMINGTON NM
    NEVADA
    LAS VEGAS II NV
    MARYLAND PARKWAY NV
    HENDERSON NV
    SUMMERLIN NV
    CARSON VALLEY NV
    SPARKS NV
    SW LAS VEGAS NV
    CENTENNIAL NV
    EAST SPARKS NV
    NEW YORK
    COMMACK NY
    HUNTINGTON STATION NY
    ALBANY NY
    HENRIETTA NY
    BAY SHORE NY
    WESTBURY NY
    POUGHKEEPSIE NY
    MIDDLETOWN NY
    LEVITTOWN NY
    STATEN ISLAND NY
    23RD AND 6TH  NY
    SYRACUSE NY
    RIVERHEAD NY
    PATCHOGUE NY
    86TH AND LEXINGTN NY
    VALLEY STREAM NY
    BIG FLATS NY
    CLARENCE NY
    UNION SQUARE NY
    FORDHAM RD NY
    OHIO
    TRI-COUNTY OH
    EASTGATE OH
    TUTTLE CROSSING OH
    YOUNGSTOWN OH
    BEAVER CREEK OH
    DAYTON MALL OH
    CHAPEL HILL OH
    ELYRIA OH
    CANTON OH
    MORSE OH
    WESTERN HILLS OH
    FIELDS ERTEL OH
    POLARIS OH
    FINDLAY OH
    NILES OH
    STRONGSVILLE OH
    COLERAIN OH
    OKLAHOMA 
    OKLAHOMA CITY SO. OK
    OREGON 
    CASCADE STATION OR
    BEAVERTON OR
    CLACKAMAS OR
    SALEM OR
    GRESHAM OR
    PENNSYLVANIA 
     SCRANTON PA
    WILKES BARRE PA
    PLYMOUTH MEETING PA
    MONTGOMERYVILLE  PA
    HARRISBURG EAST PA
    OXFORD VALLEY PA
    WYOMISS/READING PA
    NO. FAYETTE PA
    NO. HILLS VILLAGE PA
    WHITEHALL PACENTURY III PA
    GREENSBURG PA
    CRANBERRY PA
    S PHILADELPHIA PA
    ALTOONA PA
    MUNCY PA
    PITTSBURGH MILLS PA
    BETHLEHEM PA
    STROUDSBURG PA
    MECHANICSBURG PA
    SOUTH CAROLINA
    ANDERSON SC
    FLORENCE SC
    SUMMERVILLE SC
    SOUTH DAKOTA
    SIOUX FALLS SD
    TENNESSEE  
     BRENTWOOD TN
    WINCHESTER RD TN
    HICKORY HOLLOW TN
    MT JULIET TN
    NASHVILLE WEST TN
    TEXAS
    MESQUITE TX
    W SAN ANTONIO TX
    FRISCO TX
    PLANO TX
    NO. AUSTIN TX
    SO. AUSTIN TX
    WILLOWBROOK TX
    RIDGMAR TX
    BEAUMONT TX
    W OAKS TX
    MIDWAY/LBJ TX
    GALLERIA TX
    COLLEGE STATION TX
    SOUTH FORT WORTH TX
    DENTON TX
    ABILENE TX
    SAN ANGELO TX
    WEATHERFORD TX
    FORT WORTH TX
    N GARLAND TX
    N MCALLEN TX
    HERITAGE TRACE TX
    BASTROP TX
    ALLEN TX
    UTAH 
    RIVERDALE UT
    MURRAY UT
    WASHINGTON UT
    VIRGINIA 
    STERLING VA
    SPRINGFIELD MALL VA
    VIRGINIA BEACH VA
    ROANOKE VA
    LYNCHBURG VA
    NEWPORT NEWS VA
    POTOMAC YARD VA
    CHARLOTTESVILLE VA
    LEESBURG VA
    CHRISTIANBURG VA
    WILLIAMSBURG VA
    STAFFORD VA
    HARRISONBURG VA
    WASHINGTON 
    E SPOKANE WA
    BELLINGHAM WA
    SPOKANE NORTH WA
    PUYALLUP  WA
    FEDERAL WAY WA
    SEATTLE-NORTHGATE WA
    BELLEVUE WA
    BURLINGTON WA
    WISCONSIN
    LA CROSSE WI
    GREEN BAY WI
    BLUEMOUND PLAZA WI
    E MADISON WI
    W MADISON WI
    WYOMING 
    CASPER WY
    PUERTO RICO
    PLAZA CAROLINA PR
    Josh|Community Connector | Best Buy® Corporate

    Hi Sliver88,
    Here's the link to my post on the midnight openings. http://bbyurl.us/HaloReachMNO 
    Hi Sliver88,
    Here's the link to my post on the midnight openings. http://bbyurl.us/HaloReachMNO
    This information will also be on BestBuy.com shortly.
    Thanks for reaching out to our Community! I hope you find your store on the list.
    Josh|Community Connector | Best Buy® Corporate

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