4G speed at Atlanta Airport-- Comments for VZW Engineering

Question

I travel and connect through flights at the Atlanta Airport on a regular basis. The last trip I took, Monday afternoon I was in a few of the concourses, and noticed very slow data speeds, Ran a few speed tests, and was amazed to find download rates of 30Kb/sec/ (you heard right, 30 Kbit) and upload so slow I could not even get a number.  also in watching the test it was very choppy.  so there were bursts of about 30 kBits, but a lot of the time it was zero
I had plenty of signal, and this was from a couple of the concourses, as well as outside in the window seat of a plane.
I have a stock Bionic/ ICS.  If I go to any other 4G market, the rates are 10 to 30 Mbits d/l and 5 to 10 Mbit u/l
upon my return through ATL yesterday, Same thing, maybe up to 60 kbits
Basically these speeds make the data portion of the phone pretty much useless.  I actually get faster speeds in 1X. 
I dont think this is related to the radio signal, but related to the capacity of the backbone infrastructure that VZW has installed in the area.
Atlanta literally  is the busiest airport in the world, busiest in arrival and departure traffic, and busiest in passengers
as more people get 4G phones they load the capacity of the infrastructure.  As a business user, my time there is valuable, I need to do email, calls, etc.all before I get on my connecting flight.
i am a systems engineer professionally.  I know a slow connection due to traffic overload when I see one.
I am sure VZW will say it is just unusually high load of users.  I agree it is a high load, but not unusual.  The fact is that Atlanta is busy,, Big Red, you need  to design for that.  just because it is a busy airport is not an excuse, you knew this when you installed the equipment. 
its time for your network engineering people to take a look and make some changes.  Airport coverage is something that is of critical importance to business and other travelers.  Assume it is always in peak demand.
How about taking a look at this issue?

Answer 1

Here is an update from my trip yesterday through Atlanta airport:
speed test underneath the terminals, in the train tunnel area where they have 4G coverage using some kind of "nano-cell" coverage for inside locations:
So Awesome coverage, right? well not really,  there are not that many people or active users down in the tunnels, but this proves that high speed is possible -- because just a few Minutes later upstairs in Terminal E
this was on LTE, Good signal!
Looks like there is more work to do, as most people don't congregate in the train area-- too noisy and no seats.
Lets Get back to work Big Red