4HDD/11/40000000 SATA (0,0)

I recently got this error message when doing a disc utility check on my white macbook - 4HDD/11/40000000 SATA (0,0).
Now everything I read has told me that this means my hard drive is failing. After this happened my computer took forever to start, and when it did nothing would mount, including the dvd drive and anything plugged into the usb port, or any type of program like vlc. Eventually the computer wouldn't even start. So I decided before I declare it dead, I would try to reinstall mac osx 10.5.6 (the disc that came with this computer, which is by the way the mid 2009 white macbook 2.13 ghz). So, when i inserted the disc, and tried to reinstall mac os 10.5, it worked. Not only that, but when I ran the apple hardware test, no errors were found even when I ran the extended test. Also, the computer starts up as fast as it did when I first got it, all the drives mount, and it basically is working as good as new (so far). I was wondering, is it possible that the problem I was having is now fixed? Should I trust that this computer is worth buying a new battery for (which it needs) and perhaps buying a new/cheap hard drive in case it fails again? To me it's odd that not only is my computer working again, but it seems to be as efficient as it ever was. If anyone could give me any answers or suggestions, i'd appreciate the help.

Well I agree in a sense that I will be backing up important things pretty much everyday. But I do think that i'm going to buy one of the cheap replacement batteries and a new hard drive that i'll keep to the side when this one does go. I'm hoping to get about six months out of this machine, and I generally use it as a glorified netbook. Does that sound reasonable?

Similar Messages

I've encountered 4HDD/11/40000000 SATA(0,0). AFTER SOME RESEARCH IN APPLE COMMUNITY, I LEARNT THAT IT'S A HARDWARE ISSUE. SO I WILL BE TAKING MY MACBOOK PRO TO NEAREST APPLE STORE. MY QUE IS, WILL IT BE FIXED IF I UPGRADE FROM OSX 10.8.5 TO MAVERICKS?

I've encountered 4HDD/11/40000000 SATA(0,0). AFTER SOME RESEARCH IN APPLE COMMUNITY, I LEARNT THAT IT'S A HARDWARE ISSUE. SO I WILL BE TAKING MY MACBOOK PRO TO NEAREST APPLE STORE. MY QUE IS, WILL IT BE FIXED IF I UPGRADE FROM OSX 10.8.5 TO MAVERICKS? What other options do I have? What can be an approximate cost for fixing this problem?

Of course not. It's a hardware problem, so it can't be fixed by upgrading software. The only option you have got is to take the MacBook to an Apple Store or reseller.
That error indicates a problem with the hard drive. What you have to do is to make a backup of your files and take the MacBook to an Apple Store or reseller, so they can confirm that the problem is the hard drive and not the SATA connector, which could be worse.
If it's a hard drive issue, it's not expensive (about $100-200, depending on the hard drive). If it's a SATA connector issue, the whole logic board may have to be replaced.
Note that you can replace the hard drive yourself if you want, but the cost between doing it yourself and taking the MacBook to an Apple Store or reseller is similar

I'm getting this: Error: 4hdd/11/40000000 SATA (0,0)

I ran the Apple Start Up "D" test and it said Alert! Then is: 4hdd/11/40000000 SATA (0,0). Is there sometinhg really wrong????

There are problems with your HDD. Back up your data then open Disk Utility>First Aid and run verify and repair. See if that solves the situation.
Ciao.

4HDD/11/40000000: SATA(0,0) error on AHT, but not on extended AHT.

I have the mid 2010 15" i7 MBP (no hardware upgrades except a replaced logic board in 2014) and I ran the AHT which gave me the 4HDD/11/40000000: SATA(0,0) error. After this I ran the extended test but no errors were found. I ran standard AHT again and then got the same error.
Is this error something I can ignore or should I take my computer in for a diagnosis at the Apple Store? Thanks.

We don't have charts to tell us what all the error codes mean. However, 4HDD is a hard disk drive error. If your drive appears to be working then I would take this time to make a bootable backup on an external drive just in case.
Clone Yosemite, Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.

My mid 2012 Macbook Pro get a 4HDD/11/40000000: Sata(0,0).I just upgraded to a samsung 850 evo 500 gb ssd and i used super duper to clone it?

I had no problems with my computer until someone told me to check apple's hardware test and now this code has me worried. Should I contact samsung about this and get a replacement drive or is it just apple doing it because its not from apple. One minor problem i had is when i shut the cover and then plug it in it sometimes crashes and gives me a kernel panic when i turn it back on. I just repaired my drive in disk utility and it hasn't helped now it crashes more!
HELP!!!!

I read it and i have been documenting the past two times it has had a panic attack and i saved the logs it gave me
System uptime in nanoseconds: 10356952884659
last loaded kext at 8121214690216: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f8de6e000, size 389120)
last unloaded kext at 583227228664: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8de6e000, size 61440)
loaded kexts:
com.symantec.kext.SymAPComm 12.7.1f4
com.symantec.kext.fw 5.3.1f4
com.symantec.kext.ips 3.10.2f23
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.filesystems.smbfs 3.0.1
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AGPM 110.19.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleMikeyDriver 272.18
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
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com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
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com.apple.kec.corecrypto 1.0
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x859B, 0x435434473353313630424D2E4D3136464B44
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x859B, 0x435434473353313630424D2E4D3136464B44
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 500GB, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
I think it is the norton i got from comcast for free so i am going to uninstall all the files that are associated with it and see how that goes

MacBook Pro Retina, AHT Error: 4HDD/11/40000000: SATA(0,0)

I have written this post to note a strange occurrence with my MacBook Pro, with retina display.
When I had connected my classic iPod to iTunes, I had received an error message telling me that I was only using a USB 1.1 port.
I knew that this was impossible, so I had run an extended Apple Hardware Test to see if I had any issues.
Sure enough, I had received the above error.
After a restart and a quick back up to save my data, I had performed the extended Apple Hardware Test 3 more times with no errors whatsoever.
This message is not to solicit the "head down to your local Apple Store or AASP" advice.
I am curious if anyone else has experienced such an issue and what was their ultimate outcome.
For reference, I have a 15-inch, retina, 2.7 GHz, 16 GB RAM, 768 flash drive MacBook Pro notebook. I am running 10.8.2.
Thank you!
LukeD

This is choice that is entirely within the OPs province. I certainly agree with your position that intermittent issues are exceedingly difficult to diagnose and address. Failure to recreate a problem does not mean that the issue does not exist.
The support article that you raise has a certain ambiguity contained within. It states: "looping can be enabled or disabled by pressing the L key" . Which is it? That aside, this is the first I have encountered this feature since it is not mentioned in any of the AHT articles that I have come across. The real question is, did the OP utilize this?
If I were in the OPs position and even considering the argument that you present, I still would make an appointment at the genius bar. Call me Chicken Little if you will, but the warranty is there to erase any doubts whether the MBP has issues or not. Apparently you would not, so I hope that we can agree to disagree on this issue.
Ciao.

New MacBook Air 4HDD/11/40000000: SATA(0,0) Error

My new Macbook Air has just produced the above error after running the Apple Diagnostics test, both the short test and the longer test.
I've had problems since opening the box two and a half weeks ago. I always do a clean install, so after installing OS X, I used the key to install iLife11. The install got to 4 minutes to completion, then bombed out with an error. Tried shutting down, using the other USB port, even cloning the drive onto a 8GB memory key, but it still fails!
When I got the air, it would boot into OS X well under 20 secs. Recently and also after the firmware update it was taking almost a minute. Even with a fresh install of OS X, I couldn't get it to boot in under 40 secs. I've reset the PRAM etc many times too.
When I closed the lid and came back to the Air after a few hours, the screen would be unresponsive, pressing the trackpad would display the spinning beach ball. Even after a clean install, it would still do this.
Looks like I will be booking a Genius Bar appointment. Nothing other than a new MBA will suffice, as I've totally lost all confidence in this faulty unit.
Sam.
I've had problems with USB software reinstall drive.

First, why did you reinstall the OS on a brand new computer? And did you use the software restore drive for the OS reinstall?
The new MBA will not run with earlier versions of the OS than what comes on the restore drive. If you did use the USB restore drive, you should have been ok. More than likely, based on the error listed in the subject, your SSD drive is failing, which would account for the long boot times and other problems you are having. The only way to fix the issue is to return it to Apple (or call AppleCare) to get it repaired under warranty.

What is error code 4HDD/11/40000000

What is error code 4HDD/11/40000000;SATA(0,0)?
Is there something I can do on my own to fix the problem or does it need to be sent to an Apple Tech.

Hardware fault at SSD or logic board for same.
You cannot fix it no, indicates a bad connector or failing drives.
backup all data ASAP and contact Apple for free in shop diagnostics and possible logic board replacement.

Error 4hdd/11/4000000:sata ssd - using Apple diagnostics on a MacBook PRO 15" with 512GB SSD. My trackpad goes berserk.

I have a MacBook PRO early 2013 15" (10,1). 16 GB RAM, 512GB SSD. Running Mac OS X 10.10.
A couple of weeks ago my trackpad started being unresponsive and within a couple of days was not usable. Searched for solutions and have tried them all, (control option shift L power); (Option cmd R P power) (checked for dirt around the trackpad) (Cleaned the trackpad in case there was oil on it from my skin) (shut the screen and leave for a few minutes and try again).
I ran apple diagnostics (twice) and got the error 4hdd/11/4000000:sata ssd.
I have noticed that the computer recently will also randomly reboot.
When I connect the bluetooth mouse it sometimes has problems connecting; i.e. won't pair, but once paired works fine.
Anyone had similar issues. This is my 5th MacBook and the first time I've had a problem.
John

Ah, here we go. The alert can be safely ignored. Your drive is fine:
Symptoms
When you test your Mac notebook using an SSD or Flash storage drive with Apple Hardware Test (AHT) diagnostics, you may encounter the following message if the test is looped multiple times:
4HDD/11/40000000:SATA
Resolution
The alert is erroneous and generally takes multiple loops of Apple Hardware Test to induce.
Before starting Apple Hardware Test, looping can be enabled or disabled by pressing the L key on the keyboard. If the message appears and there are also other issues with the computer that appear to be related to the solid state drive (SSD) or Flash storage drive, schedule an appointment at an Apple Retail Store or contact an Apple Service Provider.
Excerpt from Apple Support article: http://support.apple.com/kb/TS4356

4HDD/11/40000004: SATA (0,0) - Apple Extended Hardware Test

Hi!
My mid-2009 13-inch Macbook Pro's performance deteriorated last month. It become super super slow.
So, out of curiosity, I performed an Apple Extended Hardware Test. And here is the error code: 4HDD/11/40000004: SATA (0,0)
I didn't expect that problem to arise so I don't have any back-up of my essential files. I tried to copy my files to an external drive but copying a 600MB folder required me to wait for more than 30 min before receiving the error code which said somthing like "files cannot be copied"
Then, I bought a new 60GB Kingston SSDnow V+ and 4GB Trascend 1066Mhz RAM. I successfully installed Snow Leopard on my new SSD and installed the new 4GB memory. Things went well. I even booted my mac so fast using my new SSD via USB enclosure.
But the problem came when I installed my new drive internally. Flashing question mark appears when starting my Mac. Internal drive is also not recognized by Disk utility when booting my Mac from OS X Installation Disk. Installed my old drive and no success.
I don't know if the problem is the compatibility of my SSD or the SATA cable. For now, I'm booting my Mac on my new SSD via a USB External Enclosure. My old drive is installed internally but it is not recognized. And I find it too inconvenient to use my Mac booting externally (even though the performance is ultra fast) since I'm a college student.
My problems:
a. What to do so that my SSD will be recognized when connected on my Mac internally via SATA?
b. What to do so that I can have a back-up of my very essential files saved on my old drive? (I remember booting from my old drive connected via USB Enclosure took me more than 1 hour, then logging in to enter my password took me to watch that spinning rainbow wheel forever)
P.S. Sorry if you find grammatically incorrect sentences.
I also leave here in the Philippines. And there is no Apple Store here. Apple Authorized Service Centers don't sell the SATA cable. Purchasing the cable via internet is not feasible due to the following reasons: a. My location. b. I'm still a student and I don't have a credit card to pay an online purchase.
Your generous help will be much appreciated.
Here's additional info on my Mac:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,5
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.26 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP55.00AC.B03
SMC Version (system):          1.47f2
Serial Number (system):   xxxxxxxxxxx
Hardware UUID:          84AA25C3-B3EC-5FD4-B9EA-03885D9E41B6
Regards, Christ Denn - Philippines

Well, usually DW (Disk Warrior) may be able to fix that; see this discussion:
https://discussions.apple.com/thread/424787?start=0&tstart=0
You need to use DW from either an external boot disk or the DW CD since repairs cannot be made on a volume that you are booted up from.
You can take a look at DW here:
http://www.alsoft.com/diskwarrior/index.html

My imac8,1 has an error code of 4HDD/11/40000004:SATA(0,0) what does this mean and where or how can i get this fixed?

I need my computer although it is old i bought it in 2008, i just can not afford a new computer. Could someone possibly tell me the meaning of my error code?

The error shows a problem with the hard drive, and as it says SATA, it may be related to the SATA connector of the hard drive or the logic board. I recommend you to take it to an Apple Store or reseller to get it diagnosed, so you will know what the problem is and they will provide you a solution. If the problem is in the logic board, this may be an expensive repair

My Apple Diagnostic Reference code is: 4HDD/11/4000000:SATA(0,0). What do i do next?

I have run a diagnostic test, which returned the ref. code: 4DD/11/4000000: SATA(0,0). But this code does not appear in the code list.
Have any other had the same experience? What do I do now?

See this thread:
https://discussions.apple.com/thread/4023442?tstart=0
Looks like a HDD failure .

HT201257 4HDD/11/4 SATA error

I have four vertical lines on the screen of my macbook pro 2 green colors n 2 red colors. I ran diagnostics and the error i got is as above. Ant relation between the two. Is my screen issue with hardware or software. any solutions please. thanks

The error may not be directly related to the display.
http://support.apple.com/en-us/HT203648
Thew vertical lines suggest problems with the GPU, the display or the display connection. The best option is an appointment at an Apple store genius bar for a FREE evaluation.
Ciao.

Error: 4HDD/30/40000005:SATA (0,0)

This is for my Uncle, his hard drive test gave this error and he cannot use his computer. Any help is appreciated. Thanks
Theresa

Have the HD replace, it has failed. He can take it to any Apple Store or AASP and they will be happy to help him. If he has been backing up his system restoring all his data, apps and settings will be very straightforward. If he has not been backing up unfortunately he's about to learn a very painful lesson on why backup is absolutely necessary.

4MEM/ 62/ 40000000-0x83dc6298

Hi guys
I have macbook pro 15", early 2011, mountain lion 10.8.2, intel i7. I replaced last year the HHD with SSD from intel 520 series, 250 GB, also I did upgrading for my RAMs and I added 16 GB ones.
after a while I was conducting ADT test to check everything works great and it gave me error in my SSD and RAM, so I request replacement from intel for SSD and OWC for RAMs, and they approved thankfully.
after I had changed them, I did again ADT and everything was cool, just yesterday I was run it again (ADT) and it gave me error message :
4MEM/ 62/ 40000000-0x83dc6298 , so anyone can help me with that
thanks in advance
maharith

I have a 15-inch, retina, 2.7 GHz, 16 GB RAM, 768 GB flash drive MacBook Pro notebook, running 10.8.2
I have noticed that if I run the extended hardware test while connected to the power supply I do not get the error 4HDD/11/40000000:SATA(0,0) but if I run the same test while on battery power I get that error.
Does the same happen to you?
Any idea of what the problem is?

4HDD/11/40000000 SATA (0,0)

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