4s - contacts, notes lost

I have an iphone 4s. I have icloud. My contacts button has been on. Same with my notes and calendar. They're all missing. Apple support has been unable to solve. Why even pay for this extra storage? I don't even see my photos in https://www.icloud.com/
I stopped backing up my photos in icloud but I used to. Where are they? This is quite maddening. I've taken these precautionary steps. Why are these new OS updates making my, otherwise fine, piece of 2-year-old hardware suck?
Doesn't the NSA have a back? As well as undisclosed private companies? Can I obtain my info from them?! Only half kidding.
Thanks

Your contacts should be on your computer in whatever program you have been syncing.

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