4s STILL not connecting to home wifi since ios6 update

My wife and I both have the 4s. We have not been able to use our home wifi since the ios6 update in Sept'12.
Our macbook, ipad, and tivo all connect just fine. Our 4s's work fine on any other wifi we need - just not the same dlink router dir-615 we've been using for years.
I've reset my phone, i've reset the router, i'm on WPA/WPA2. We're able to use wifi on the 4s for apps and google for about 2 minutes (this is when i assume everyone says "yey! it's fixed") only then stops working, but still shows we're connected to wifi.
Apple blames the router (some threads speak of apple router's not even working)
Dlink blames the iphone software (i've read even brand new iphones still don't work)
Verizon doesn't care because neither of the products are theirs and i'm using more of my data plan - so they win.
i'm growing increasingly embarassed to be "all apple" when i see the thousands of others with the same problem - and NO HELP from Apple. We're basically on our own here - when we used to be able to rely on the company for expert solutions.
I need a solution that is simple. I want a solution that's easy for guests to use my wifi with out taking their phone apart, rewiring it, hooking it up to my car battery, deciphering 4 different codes, and taking an online course at MIT. I just want to use my password and get on my wifi.
please help - and if you can provide any tips, please ensure you're read the above first!

i checked for updated firmware on the d'link dir-615 router back in september when this first happened (after the ios6 update) but the firmware was already up to date - although the last update was 2009.
This was my first clue.
After further research, I discovered that all DIR series products have been discontinued by D'Link. This means that when apple is preparing for a software update, it requests all software/hardware specs from wifi router companies like D'Link, Netgear, Garmin, Cysco, etc. Since D'LInk no longer produces DIR series routers, they did not provide the info. D'Link only provided info for it's newest line of wireless routers.
Leaving all existing DIR users in the dust, with a failed strategy that we'd all buy the new line of wifi routers.
Yesterday, I purchased an Apple wifi router, although pricey at $99, i plugged it in, typed the network name and pw want to use, and it was up and running in less than 5 minutes. The apple router will recieve software/firmware updates just as my iphone, macbook, & ipad does. Everything is working perfectly, and the higher price is worth the convenience and reliability.
If anyone makes it this far, the only thing left would be to check with your internet service provider (comcast, RCN, etc) and make sure you have the most up to date modem. some folks are unable to send text & pic messages on wifi using an out of date modem. (i didn't have to replace mine, but i'm also not having this issue now that i have the new apple wifi router.)
Hope this helps at least a few people out there.

Similar Messages

IPhone will not connect to home WiFi

new iPhone 4 6.0 will not connect to home wifi--other apple products (iPad & other iPhone 4) will connect to home WiFi--I experienced this problem with first iPhone 4 received 11/13--got new phone 11/26 and STILL can not connect

Is this a password protected network? Go to Settings, General, Reset, Reset Network Settings. After that, try to connect again. This reset will remove all password and wifi information from the device and should give you a clean start to connect to the home network.

IPhone does not connect to home Wifi

I have a wifi working but on my iphone or any other device other than a computer does not connect to home wifi. What should I do?

Hi leilaboxergirl,
So, when you go to Settings>WiFi, what do you see?
Is WiFi = On?
Under Choose a Network, is anything showing for you to select?
Is the Ask to Join Networks button on?
GB

Why can't i connect to my wifi after ios6 update

why can't i connect to my wifi after ios6 update

It didn't work for me either.
My Apple store don't know the answer and have suggested that I connect to a computer and do a full reset and install iOS6 again.
Not too sure how to do that yet.

Ipod touch 5g will not connect to home wifi

Hello there! I have this problem where my ipod touch wil not let me connect to my home wifi. When I try to join, a message will pop up saying "incorrect password". I know for sure that the password is 100% right. My ipod touch had no problems connecting to the internet a few months ago, but lately many of the apps that required internet would not load even with 3 bars of signal. Therefore, this is when I decided to rest the network settings. Biggest mistake. Now it won't even let me connect to the internet. I have tried everything. Holding the home button and power button together until apple logo pops up. Updating the software to ios 6.1.3, physically turning my ipod on and off, even the modem and reseting the network settings on ipod.
Will restoring my ipod back to factory settings work?
Thank you! It will be appreciated.

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPod touch 5th gen. and iPhone 4 will not connect to home Wifi. No issues anywhere else, just at home. iPhone 6 had the same problem, but was able to correct with network reset. Tried absolutley everything the boards say and nothing works. Help.

Brand new iPod 5 and periodically will pick up our home Wifi, but when it loses it, it's impossible to reset. Says "incorrect password" and it is the correct password. No issue at all with Android devices or anything else on Wifi. Only the iPod and an iPhone 4. My iPhone 6 had the same issue, but I was able to correct it by resetting the network. This "fix" doesn't work on the iPod or old iPhone. Just keeps saying "incorrect password" no matter what you do. Connection has been reset, passwords have been changed... Nothing fixes it. And both are operating on the latest iOS update. I just updated it. Still doesn't work. How crazy.

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network. Yes
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before? no
Try the following to rule out a software problem: (Not clear what you did)
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Since it connects to other networks that indicates a problem with your network
Apple Retail Store - Genius Bar

Iphone 5 will not connect to home wifi or Bluetooth after iOS 7.1.1 update! Using unnecessary data please help!

My iphone 5 will not connect to my home wifi or Bluetooth after I completed the iOS 7.1.1 update. Before the update I was able to connect to my home network with no issues. Now it rarely finds my home network (unless I'm right in front of the router and even still the signal is weak) and when it does find my home wifi network it frequently disconnects from it. I followed previous suggestions to turn off router or forget network settings and re-establish them but it continues to happen.
This also happening with my Bluetooth connection. My iphone 5 would automatically connect to my home phone Bluetooth prior to the iOS 7.1.1 update. But now my device no longer connects, which means my home phone no longer rings when my cell phone is ringing.
I probably would be less worries if I did not have to monitor my data usage with Verizon. However, I do have a limited amount of data to use and I recently reached the max and had to pay extra money due to my wifi being unable to connect. Can anyone please help me with fixing this?

If you have Applecare take it back to the shop and demand a replacement. If not you're stuffed. It's a bug that they've put in the software to get you to buy another iphone. You can maybe warm it up with an hairdryer near the speaker and then turn it off and put it in the freezer for 10 mins then retstart it and wi-fi is there. It could also be a problem with the chip, if you do the freezer thing it comes back.
Apple knows its a problem as there are millions of people out there that it is happening to, in my opinion get shut and get a Samsung!!!! That's what i've done and love my new Samsung S3 Mini miles better than the iphone!!!!
Go on youtube atnd look how many millions of people this has happened to.
Someone needs to put this in the media so they will actually do something the robbing bleeders!!!!!
Also whatever you put on these discussions will get it wiped if Apple don't like what you put!!!!

Iphone 4 wifi not connecting to home wifi

at home when im downstairs my wifi works when i go back upstairs it losses its connection and does not work.
im sure its not my router being to far because my ipad and laptop has full bars of internet and my other siblings phones and laptops work.(all my siblings have iphones)
ive tryed to reset network settings,
reset all settings
turn on and of the router (reset)
move to different places upstairs
turned of and on the iphone
turn of wifi turn it back on still not working(does not even find the network)
put it on airplain mode for a while
if anyone can help it will be great thank you.

Hi chloedaly,
Thanks for visiting Apple Support Communities.
It seems like your iPhone 4 isn't connecting to your home Wi-Fi network. You've tried many good troubleshooting steps, including resetting the router and iPhone, updating iOS, resetting network settings and checking settings.
If you haven't already, make sure that other devices can connect to your Wi-Fi network. Also, try connecting to Wi-Fi networks in other locations using your iPhone. These steps will help isolate the issue to your iPhone or your Wi-Fi network (or internet service provider), and can be found at this link:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can’t get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
Try connecting to a Wi-Fi network in a different location. If your device can connect, you’ll need to get help with your Wi-Fi network. If it can’t connect to any Wi-Fi networks, contact Apple.
If other Apple devices have trouble connecting to your Wi-Fi network, you may want to take a look at the settings using this article as reference:
iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support
If other devices can connect to your home Wi-Fi network, and your iPhone cannot connect to other networks, try backing up the data on your iPhone and restoring iOS to factory settings using the steps found here:
Use iTunes to restore your iOS device to factory settings - Apple Support
Best Regards,
Jeremy

My iphone 4s is not connecting to home wifi!

My iphone 4s doesn't show my home wifi in the settings, yet my laptop and an old ipod touch of mine are both connected to the home wifi.
This happens in my room, and for my iphone to recognize my home wifi, I have to leave my room and move closer to the router. I had recently gotten a new, stronger home router and my room is the farthest room away from the router, so at first I thought that was the reason. But it just does not make sense that my laptop is connected with the signal strength listed as "fair" and an older ipod touch(which has IOS 3.1.3) is also connected to my wifi, yet all three devices are right next to each other.
I've tried turning the wifi on and off in the settings, I've turned off my phone so many times, and I've also resetted my phone and using icloud to back it up. Nothing is working, and I've been wanting to reset my phone completely and restarting it as a new phone, but I thought I should ask for an option on what I should do.
please help!

Same thing, but my wifi button is greyed out!
After reinstalling to factory settings for some strange reason, still having ios 6.
And still no wifi!

Iphone not connecting to home wifi

Since I have upgraded to os6 for my iphone it takes forever to find and connect to my home wifi. It just took me about 40 mins. At first the phone doesn't even see the network, it doesnt see any networks in the area so I cant select it and check the settings on it. Then out of the blue it just connects. It's not a router problem because it happens all the time now regardless of whether i reboot it or not and my laptop is connected and I can connect with other devices ipod touch and laptop. Help please??

I am watching for the same solution, Hours of talk to an Apple Representative. There is also a back up problem and Bluetooth pairing problem with mine. It all started on December 5th. There is suppose to be an update to IOS 6 soon to fix these problems.
Best wishes and let ne know if you will.

MacBook not connecting to home wifi router only

I may be going completely mad, but this morning my black MacBook 13inch just lost connection with my home wifi signal all of a sudden. My iMac, iBook G4, iPhone all continue to work normally. I thought it was my Airport card which may be faulty. I get the SSID signal, but when I type in the WPA string, it would just time out. I tried unenabling security on my router, but still cannot connect with the MB.
I took it into the Apple Store, to see a Genius, and managed to connect to the Apple store wifi with no problem, so it seems its not the Airport Card. Saw the Genius and he reset my PRAM, reconfigured the Network settings etc.
Got home, and same thing, still cannot connect to the home wifi.
I think there's a conflict somewhere between the router and the my MacBook, any ideas?
Could it be the latest 10.6.5?

I just had a similar problem unexpectedly occur. I have 2 MacBooks (both 10.6.5) on the same network - G only. One Macbook can no longer connect to our wireless, but the other is still working normally. The Macbook that can not connect to the home network can still connect to a neighbors unprotected wireless. Also 2 iphones can no longer access the wireless connection. I'd happily blame the cable modem, but one MacBook has no problems. Any ideas?

Iphone 5 not connecting to home wifi

Hi,
I have a problem with my iPhone 5 not connecting to my home wifi. This is a recent (just today) issue, it has been connecting with no problem for over 2 years and remembering the password.
Today
It sees my SSID, if I click on it I get asked for the password - I enter the password (checked with my router settings and correct), and I get the message:
"Incorrect Password for "SSID" (name changed)
What I have done:
1. I have rebooted the phone (failed to fix)
2. I have reset my Network settings on the phone (failed to fix & mashed all my email settings)
3. I have backed up my phone to iTunes (BUT NOT RESTORED IT - YET)
4. I have rebooted my (netgear DGN1000 router) (failed to fix).
5. I have reset my router to factory settings, and whilst set with factory resets, tried to connect my phone (phone failed to recognise the default password)
6. I have reset my SSID and password to my preferences.
7. I reset my wireless encryption to "disable", and get message on the phone "Unable to join the network "SSID" (the lock icon disappeared off my phone)
8. I reset the encryption, the lock icon re-appeared, and I get message "Incorrect password..."
9. Other items: ipad air, Kindle Fire HD, iPhone 4 - all connect to the wifi with no problems, did before and still do now.
10 Been to the O2 store (O2 are my provider), and the phone connected to their In Store wifi with no issues (they say no fault on phone)
11. I have rung Virgin media (my landline & internet provider) and they have checked my router settings (they are OK) and advise me they can't help with the phone as it's "..an unsupported device.."
Stuck now! &

zolala:
Virgin media is my internet provider, and I have rung them too; They talked me through the router settings, but the iPhone is "unsupported".
My router settings are correct.
Can you explain "...are you using Apple Airport Extreme for hm network?..." please?
raymond73:
I have an "old Dlink GSL624" and I dug this out, but can't find the factory code for the passphrase (I had to reset to factory default)
If nothing else works, I'll get onto Virgin media and threaten to move isp unless they send me a new router. I have been with them for - well the days of dial up - well over 10 years probably.
I am currently restoring the iPhone to its factory default. I will set up as a new phone to test, and IF it works, I'll then restore to backup - If it stops working after this, I'll have to copy all my contacts somehow, and then start from scratch again.
Any idea how I can copy just my contacts somewhere I can restore them from easily?
Thanks

Apple iPhone 4 does not connect to home wifi

Can someone help? We had a new home wifi and my iPhone 4 does not connects and
Shows a message "unable to connect" when I enter password of wifi. Any way it
Shows my home wifi available. I tried reset all setting but it is still not working.
Anyway my iPhone have iOS 6:3:1.

Here's a great troubleshooting article for you:
http://support.apple.com/kb/TS1398

New iphone 4s will not connect to home wifi. Says password is incorrect, but it is not.

Please help new iphone 4s from verizon will not connect to my home wifi. I was able to connect to my sister's home wifi without any issues tonight, but now at my home and says password is incorrect. The password is correct. I have an ipod touch gen 2 that connects with no problems.

make sure your home wireless network is not "hidden." Settings -> Wi-Fi -> select your home network, it it's hidden, select "other" and manually type in the network name, password, and select security type.

Brand new iPod touch will not connect to home wifi

Monday I got a brand new iPod 4 to replace my previous one, as the home button had failed unexpectedly. The new iPod is working fine, running the latest iOS but when I try to connect our secure home wifi, it won't accept the password. We have reset the password and I've reset network settings. I'm so frustrated, because everything else connects to the wifi BUT my iPod will not take our correct password. What can I do? Should I take it back to Apple? I'm already annoyed by having to get a new iPod. The last one connected just fine but now this one won't.

Does the iPod connect to other networks?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings. done
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

4s STILL not connecting to home wifi since ios6 update

Similar Messages

Maybe you are looking for