4s syncing with itunes (apparently), but no music found on phone, help
Just bought a new Iphone 4s. This is my first iphone (but i have ipods). I also have a new computer which I downloaded Itunes onto. I have not trasferred the music from my old laptop onto the new laptop/new itunes so everything is fresh and empty. I have an audio book i uploaded onto itunes. Again, this is the only file on my itunes library at the moment. It uploaded without any issues as I can play the tracks off of my Itunes lilbrary on the computer without an issue.
Next step, I plug my iphone into the computer and itunes recognizes it without any noticeable issues. Since I have my setting to sync any checked songs/files, itunes appears to transfer the audiobook onto my iphone. This is further confirmed by the fact that on my computer's itunes, my iphone device is shown as having these songs in the "books" folder. Everything APPEARS to be going according to plan, however, when I attempt to play/find these tracks on my iphone, they are nowhere to be found. Its as if they never synced. I even downloaded an audiobook player app, and that doesnt identify any files it could play either. I dont understand, itunes shows the tracks on the iphone, but the iphone says otherwise.
So essentially, my iphone itself is not recognizing any songs/data that were transferred, but when linked to my computer itunes, the iphone device is shown as having this data in it. Any help would be very, very much appreciated. Thank you.
Basics from the manual are restart, reset, restore.
Have you tried all three of these?
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Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
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To restore from backup see:
iOS: How to back up
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Sue,
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You may want to try the steps in our iPod assistant:
http://www.apple.com/support/ipodshuffle/assistant/itunes/
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http://support.apple.com/kb/HT1339
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Uncheck the box for every song, playlist, etc.
Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
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