4S WiFi issue...why isn't Apple helping? Time to switch??

I'm looking for Apple to replace my 4S if they can't fix the the WiFi problem - has anyone had any luck in getting through to support? I'm not willing to pay $35 just to talk with someone

If your iPhone is beyond the 90-day free telephone support period and you don't have an AppleCare plan on the iPhone, then unless the problem is one that will be covered as a warranty issue you do have to pay for the support call. Otherwise you can make an appointment at the Genius Bar of an Apple Store, if you have them in your area, and they will assist you without charge (unless the iPhone needs replacement and is out of warranty).
Regards.

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    That works!  Let's discuss movie choices soon.
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