4th gen click-wheel iPod not syncing

I have a 40GB 4th Gen click-wheel iPod that although works fine will not sync with my iTunes. I have done all normal troubleshooting items (5R's, restored factory settings, etc.). I am running it on an HP computer and have all software versions up-to-date. Specifically when I place the iPod into the docking station the connection begins, but then a loud whirring occurs and then the "Do Not Connect" message does not go away and I can't eject it. I have no warranty on the unit anymore and need to know if there is a fix or should I just take it to Apple store for troubleshooting.

Its a problem with iTunes 7. Many people are experiencing the same problems.
Here are just a couple examples:
http://discussions.apple.com/message.jspa?messageID=3403194
http://discussions.apple.com/thread.jspa?threadID=705735&tstart=0

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40GB 4th Gen click-wheel making strange noise

I have a 40GB 4th Gen click-wheel iPod that although works fine will not sync with my iTunes. I have done all normal troubleshooting items (5R's, restored factory settings, etc.). I am running it on an HP computer and have all software versions up-to-date. Specifically when I place the iPod into the docking station the connection begins, but then a loud whirring occurs and then the "Do Not Connect" message does not go away and I can't eject it. I have no warranty on the unit anymore and need to know if there is a fix or should I just take it to Apple store for troubleshooting.

An loud spin-related sound from the hard drive usually means it is failing.
My only suggestion is to put it into Disk Mode.
http://support.apple.com/kb/HT1363
Then connect it and see if Windows sees it as a hard drive. If so, use Windows to reformat (erase) the iPod's hard drive. Do a full format, instead of a quick format. If the formatting fails, that is a sign that the hard drive is going bad. If it completes successfully, run iTunes again and use the Restore button on the iPod's pane.
Note: If it is still marginally working now as a player (but cannot sync), reformatting the iPod drive through Windows (if it fails the process) may cause it to become unusable as a player (because the drive will be erased and it will not sync).

I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??

I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??

Have you recharge the battery for at least 2 hours, or just leave it connected for 4 hours?
(When you replaced the Hardisk, you should also replace the battery.)
Some other iPod SSD sites, says that you may have to format the CF in FAT32, as Mac dont read NTFS drive so if Windows is the 1st PC that your CF is connected, it may be formatted to NTFS.
You can try erasing the CF using Disk Utilty, so that Mac can recognise it. (but not Windows)
Have a nice day!

4th Gen Click Wheel problems

I bought a 4th generation click wheel 40g ipod in May 06. In May 07 Apple told me that my hard drive was bad and to send it back for replacement. I sent it right to them in May and just received it back this month. I added a few songs tested it and it was working fine. Added 1000 songs and it was still working fine. I have used it less than 5 times since I got it back this month and it now won't do anything.
It is fully charged and moves from the apple screen to the sad ipod with the exclamation point and then to the battery symbol. I did the reset and all the steps and it is doing the same things my old one did. IS this common for this model? I'm calling Applecare in the morning but wish there was away around waiting months to get a new one.
Thanks

Unfortunately, it sounds like the replacement had a bad hard drive as well.
As far as "is this normal for this model?", a study conducted by MacinTouch has shown that 4th gen 40GB models are the most unreliable models there are.

Click Wheel iPod not recognized by Vista Retail

I have a 20gb click wheel ipod that Vista v6.0 does not recognize in device manager. iTunes does not recognize the unit either.
I'm surprised that Apple has not addressed the problem comprehesively but rather suggests generic fixes for all their products such as the 5r's. Particularly given the number of customers with the same issue. Hope was dashed with the promise of a fix in the latest version of iTunes. End user fixes are innovative but I had hope that Apple would use its resources to address the issue with a retooled and workable driver (presuming this is where the issue is).
After searching the forums and trying every conceivable fix from formatting, usb ports, older versions of iTunes and Windows drivers, I'm in need of a fresh perspective.
The most noteworthy link to an article from end users I've attempted which unfortunately did not resolved the problem:
http://discussions.apple.com/message.jspa?messageID=2001067#2001067 (Thanks to Buegie for the comprehensive approach).
Is anyone aware of ongoing efforts from Apple to address the issue with a software fix or have they abandoned support of older models?

Ken,
UAC was disabled on the machine from the first day Vista was installed and long before any other software was installed. I suspect that it would have been disabled in safe mode regardless although I've never tested that theory.
I was surprised to read that Adobe would not install for you unless UAC was on. I installed Adobe Acrobat Pro 8 yesterday without UAC on and without incident.
Above you describe you are trying to resolve problems similar to my own. If your ipod was not recognized by Windows or iTunes, I encourage you to disconnect your cable from the pc, boot it in safe mode and then connect the cable. There are a number of different issues and fixes revolving around this issue but surely this would be one of the simple ones to try. I tried them all and I really mean all so I was nothing short of stunned to see this work. Good luck.

20GB click wheel iPod not working- or showing up on computer

My wife's late-2003 20GB click wheel is not working or appearing on either of our Mac computers (either in iTunes or Disk Utility) when attached.
It's making a rather worrying sound (as if trying to engage a hard drive maybe?) and will briefly flash the Exclamation Point/Folder icon, then say Disk Mode and a checkmark and ready to disconnect.
Since it's impossible to find the iPod Updater software how do I restore this iPod- or even just get it out of disk mode? I've tried resetting it and had it plugged into a wall outlet for a day or so to make sure it wasn't a dead battery... any thoughts?
It had been working fine (and regularly connected to the computer to update).

You could try to format the iPod in Windows. It does the same thing as restoring and you would need to restore the iPod as normal (using the iPod updater) afterward. This can work when the iPod is recognized by the computer, but not by the updater.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". When that's finished, restore the iPod using the updater.

My Ipod Nano 4th gen click wheel won't work will apple be able to fix this?

My Ipod Nano 4th Gen's Click Wheel won't work.Is there a way that Apple can repair this for me and how much will it cost?

Apple will exchange your iPod for a refurbished one for $99 for the 16 GB one and $149 for the others. You can send it to Apple or exchange it at an Apple store
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
. They do not fix yours.
Apple - iPod Repair price

IPod 4th Gen Click Wheel replaced hard drive; problems

Ok, So I replaced the 20gb hard drive with a new EXACT replacement hard drive, no other problems with iPod. But iTunes will not recognize it because the hard drive is not formatted. I tried formating it with Disk Utility but keep getting error messages. Im not sure what format to use. When the 4th gen came out Intel processors werent here so Im sure I need to simply format as Mac OS Extended. There is no HFS= format in Disk Utility. Im lost as to what to do. Please help??!

hmm - curiouser and curiouser
I've now managed to get it to manually update (after iTunes took 100% of system resources and I had to force quit it...) but that still doesn't really help me with the auto-sync feature which still won't work
aaaaaaggggggghhhhh

4th Gen Help - dark screen, wont sync - corrupted?

My Husband bought me a used (working) 20gb 4th gen click wheel iPod for my bday. Now it's not working. It worked yesterday at my friends house. I was able to:
*Restore to factory settings
*Sync it to the library (added 570 songs)
*play/listen to music
Today when I brought it home to sync to my comp, it refuses. iTunes says its corrupted. I tried restoring it again, and now the screen is dark. I have reset it several times with no luck.
Any suggestions before I go crazy?
Generic Compaq T5000 Windows XP Pro 1.7ghz ,512mb ram,64mb vid card, 5 usb 2.0 ports 120gb SATA hd dvd rom, cdrw

If this
iCloud: Find My iPhone Activation Lock in iOS 7
You have to enter the ID and password. or do this
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
To recover ID and PW
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
Otherwise:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Ipod feels a big laggy. 4g gen click wheel was quicker

when i press next on my new 5g ipod w/ video it takes up to 3 seconds to actualy start playing the next song [during these 3 seconds, the song continues to play] and then another second to show the name of the new song.
my 4g gen click wheel ipod didn't do this. it was very quick to display the name of the song it was about to play, and the HD spinup was usualy a lot quicker.
would a restore fix this?

yeah, I admit it. so many users have complain about it. it's well known bug. so we can do nothing about it until Apple will release next ipod updater to fix this problem.
there are few symptons I have discovered so far.
1. sometimes, I can't see album art when I play a song even I can find album art already in there.
2. when I skip bunch of songs continually, sometimes ipod restart wihtout reason. and show Apple mark.
3. when I plug off after updating from itunes, it delayed to show normal menu. it still shows 'do not disconnected' for several seconds to minutes (50 seconds to 2 minutes).
4. like you said, reaction is not faster as much as 4G ipod (or ipod photo).

New iTunes syncing with older click wheel iPod

I have an older 20 GB 1st gen. click wheel iPod. I'm wondering if I will have syncing problems upgrading to iTunes 10.2.2. Has anyone done this without problem? Please let me know.

Can I use the new versions of iTunes on an old iPod
Yes. I have iTunes 9.0.x working just fine with an iPod that's a generation older than yours.

I-pod nano click wheel does not work help!

Hi,
My i-pod nano 1st gen click wheel will not work i have tried restoring,restarting and all the 5 r's but still nothing has happened... there has to be a solution out there somewhere o yea i have also tried taking out the gunk in the click wheel but nothing HELP!

Version in the nano is 1.1; iTunes is 6.0.4.2.
This silly thing "healed itself" the next morning (?!), worked fine for two days, and decided to show the same symptoms this evening, then began working fine again.
Whether it is working or not I can feel the click of the wheel but unit shows no response when the problem is manifesting. So if I am having the problem I can press the wheel any which way for as long as I like and nothing happens -- screen does not light up, unit doesn't scroll, play/pause gives no response, etc.
HP laptop Windows XP

Why won't iPod 4th Generation Click Wheel 40gb (non-photo) charge?

I have an old but much-loved iPod 4th Generation Click Wheel 40gb (non-photo model) that I keep on a charging dock. Yesterday the screen went blank and it refuses to charge, so I assume the battery is dead.
Can anyone tell me if that's the reason? If so, exactly what replacement battery I should get? I've found replacement batteries listed for the iPod 4th Gen 40 GB photo and the 4th Gen 20 GB, but don't know if they'll fit. Thanks so much for any information out there!

hmm - curiouser and curiouser
I've now managed to get it to manually update (after iTunes took 100% of system resources and I had to force quit it...) but that still doesn't really help me with the auto-sync feature which still won't work
aaaaaaggggggghhhhh

My 4th Generation click wheel 40 GB iPod is no longer recognized by iTunes.

Hi There,
The title actually says it all..
(My 4th Generation click wheel 40 GB iPod is no longer recognized by iTunes 7.4.2, although the iPod works fine.. iTunes keeps saying to reset it, but I don't see why I should)
The iPod seems to work just fine, so I'm not in a big hurry to erase all my songs audio books etc..
I am thinking that this is a problem with Macintosh iTunes version 7.4.2, from what I'm seeing, but how should I proceed?
Many thanks for any help.
Eric

Sounds like a dead battery. Take it into your local Apple store/Genius bar and see if there is anything they can do for you. Another option is to send it in to a third party repair company who can replace the battery at a pretty low cost.
B-rock

Click Wheel iPod appears in Finder; not iTunes.

I've had my click wheel iPod for more than 2 years now, and with the exception of all out dying on me about a year ago (the problem has been resolved), it has worked fine.
However now, all of a sudden after updating to iTunes 6.0.4, my iPod is not being mounted in the iTunes Source list. It appears in the Finder fine.
I have tried all USB ports, all Firewire ports, the 5Rs, running an older version of iTunes (6.0.2) and have tried the multiple tutorials located on the support page. NOTHING.
Does anyone have any ideas? Or will I have to bite the bullet and wait for Apple to get their act back together, and release a working 6.0.5 in the near (hopefully) future?

Hi Ryan,
Welcome to Apple Discussions
You may want to first try "The Five Rs".
Have you tried using FireWire?
Jon
Macbook 2.0 White (100Gb HD 2Gb RAM) Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

4th gen click-wheel iPod not syncing

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