4th Gen iPod and WinXP SP1 Problem

I could not find the answer for this on the support page, and sorry in advanced if it has been asked before. I've had my 4th gen click wheel iPod since last November and it has always been wroking fine for me, until today, when I decided it was time to update the firmware. I decided to do a restore to clean off all the songs before starting (since I have them all on my HD anyway). But when restoring it with the updater, it just went for about 10 seconds, and then said it could not continue. I tried it again and still the same thing. Now i am getting the folder with the exclamation mark icon. The updater restore keeps failing and I don't know what to do

I was having the same problem with facetime just now and found this video http://www.youtube.com/watch?v=nHBlxlSnlAQ
It says to reset the DNS to 8.8.8.8,8.8.4.4
The comma is not a typo.  As soon as I did this, my facetime started working.  I had previously tried resetting the DNS to just 8.8.4.4, but that did not work.
I have not tried to use imessage so I don't know if it fixed anything with that.

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    Message was edited by: Xilla1478

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