4th gen ipod, need help on what has gone wrong...

i have a 4th gen ipod, bought less than a year ago still under warranty. the ipod service site for some reason is having trouble with my billing address for the shipping charges. when i type in my billing address (which is the same as my shipping address), it says "more than one jurisdiction possible (0,0)).
ANYWAY
the problem with my ipod is that, a couple weeks ago, the ipod seemed to not be holding that great of a charge, but no big deal. than it reset itself a couple of times within short periods of usage. then, the ipod will not work without a power source, or when its plugged into an outlet. only when plugged into a usb port. i get the ipod update software, install it, then it tells me to plug the ipod into a wall outlet.
NOW, it cannot be recognized by the computer, no charge, and when i press a button to "wake" it, it just shows me a screen with a picture of a wall outlet. i left it plugged into the outlet all weekend. NOTHING.
oh, and when it would only charge with the usb port, every once in a while the computer would have a pop up that says "the usb hardware you have just plugged in has malfunctioned".
since i am having trouble with the ipod service, suggestions? this sound like a dead battery? if it is, i might take a chance and install it myself so i dont have to wait so long for it to be serviced.
thanks and p.s. i dont proofread my posts (habit)

Get a new battery put in it.

Similar Messages

  • Re I-Movie.  "Communication Error" is what I get when I try and send a clip from my Sony camera to the IMovie program in my IMAC 2008 Intel Chips.  The IMovie program has worked well for several years - up to now.  What has gone wrong?

    Re I-MOVIE.  I am getting a "Communication Error" when I try and send a clip to the IMovie
    program in my IMAC 2008 Intel Chip computer.  This is the first time in 3 years that the
    program has not worked.  What has gone wrong?

    Hi
    Have no idea - But if it is a new problem with exactly the same kind of material that was previously used. Then my trouble shooting guide might help.
    If You
    • used a new Camera - file codec might be a sort that don't work
    • Your main hard disk might get too filled up
    Else try
    Trouble
    When iMovie doesn't work as intended this can be due to a lot of reasons
    • iMovie Pref files got corrupted - trash it/they and iMovie makes new and error free one's
    • Creating a new User-Account and log into this - forces iMovie to create all pref. files new and error free
    • Event or Project got corrupted - try to make a copy and repair
    • a codec is used that doesn't work
    • problem in iMovie Cache folder - trash Cache.mov and Cache.plist
    • version miss match of QuickTime Player / iMovie / iDVD
    • preferences are wrong - Repair Preferences
    • other hard disk problem - Repair Hard Disk (Disk Util tool - but start Mac from ext HD or DVD)
    • External hard disks - MUST BE - Mac OS Extended (hfs) formatted to work with Video
    ( UNIX/DOS/FAT32/Mac OS Exchange - works for most other things - but not for Video )
    • USB-flash-memories do not work
    • Net-work connected hard disks - do not work
    • iPhoto Library got problems - let iPhoto select another one or repair it. Re-build this first then try to re-start iMovie.
    This You do by
    _ close iPhoto
    _ on start up of iPhoto - Keep {cmd and alt-keys down}
    _ now select all five options presented
    _ WAIT a long long time
    • free space on Start-Up (Mac OS) hard disk to low (<1Gb) - I never go under 25Gb free space for SD-Video (4-5 times more for HD)
    • external devices interferes - turn off Mac - disconnect all of them and - Start up again and re-try
    • GarageBand fix - start GB - play a few notes - Close it again and now try iMovie
    • Screen must be set to million-colors
    • Third-party plug-ins doesn't work OK
    • Run "Cache Out X", clear out all caches and restarts the Mac
    • Let Your Mac be turned on during one night. At about midnight there is a set of maintenance programs that runs and tidying up. This might help
    • Turn off Your Mac - and disconnect Mains - for about 20-30 minutes - at least this resets the FireWire port.
    • In QuickTime - DivX, 3ivx codec, Flip4Mac, Perian etc - might be problematic - temporarily move them out and re-try
    (I deleted the file "3ivxVideoCodec.component" located in Mac HD/Library/Quicktime and this resolved my issue.)
    buenrodri wrote
    I solved the problem by removing the file: 3ivxVideoCodec.component. after that, up-dated iMovie runs ok.
    Last resort: Trash all of iMovie and re-install it
    Yours Bengt W

  • My macbook pro has stopped detecting my wi fi printer. What has gone wrong?

    my macbook pro has stopped detecting my wi fi printer. What has gone wrong? 

    Bad RAM. Reseat it and see if that clears it up. If not then that need to be replace or the actual RAM sockets have gone bad.

  • On my iPhone5s I have suddenly lost from calendar all my events and cannot add new ones. What has gone wrong and how do I fix it?

    On my iPhone 5s I have suddenly lost from calendar all of the events I had entered and can no longer add events. What has gone wrong and how do I fix it - including retrieving the lost events?

    Restart your device by holding the home and power button until the Apple logo appears.

  • Why are my photos on recently downloaded Photoshop Elements 13, shown as touching their neighbours both above, below and at sides, and in effect have become a wall of photos! What has gone wrong?

    I have recently downloaded Photoshop Elements 13 as an upgrade to PSE 8 which I have run for a year or two. Whenever I add photos to PSE 13, they appear as normal except that there is no space around each individual entry and all photos are crammed together and appear as a wall of photos. Why is this? What has gone wrong?

    Moving the discussion to Photoshop Elements forum.
    Thanks,
    Atul Saini

  • My ipad has died! I was deletng some emails when the email, safari, settings all went dead. Now i can't turn it on. it is charged but i have plugged it in and again have no symbol to say it's charging. What has gone wrong?

    my ipad has died! I was deleting some emails when the email, safari, settings all went dead. Now i can't turn it on. it is charged but i have plugged it in and again have no symbol to say it's charging. What has gone wrong?

    that worked - thank you! Do you know why it happened? did i do something wrong? i was just deleting some emails with attached photos.

  • HT6114 My Apple 7.2 mail does not work since I upgraded to OS X Mavericks, what has gone wrong?

    My Apple 7.2 mail does not work since I upgraded to OS X Mavericks, what has gone wrong?

    Have you tried using http://support.apple.com/kb/HT4505 guidance for scanning?  Has always worked for me with my Epson scanner.

  • What has gone wrong with the equalizer on the latest update, every single one is all distorted

    what has gone wrong with the equalizer on the latest update, every single one is all distorted

    I had a similar-sounding problem with version 11.1.2.31 x64.  Every song I played sounded as if the speakers were being over-driven.  
    This problem was fixed after I installed the new verion: 11.1.2.32 x64.  I am using Windows 7, too.

  • I have an iPhone5. I update to iOS7. Now I cannot edit my messages. I have to delete the whole message string like in iPhone 1. What has gone wrong

    I have an iPhone5. I updated to iOS7. Now I cannot edit my messages. I have to delete the whole message string like in iPhone 1. What has gone wrong?

    Thanks it resloved my question, but Apple has made it more complicated it was so much easier to just press the edit button and select messages to be deleted. Now its cumbersome to delete several messages. Apple should give us back the edit button.

  • What has gone wrong? whilst moving originals to external hard drive it has renamed my files to my latest import name

    what has gone wrong? whilst moving originals (to make them referanced files) to external hard drive, drobo 5s, it has renamed my files to my latest import name. what do I do?

    The drop-down settings in the Relocate Originals dialog remain unchanged from one use to the next (they are sticky).  My guess is that you left the "Name Format" dropdown in the last (unwanted) position -- one you had set when you relocated Originals and wanted them renamed using the file naming convention you use when importing.
    The best you can do is to rename the mis-named files.  You cannot undo the renaming that has been done.
    This is a design flaw (imho it falls short of a bug).  You should let Apple's Aperture team know that the behavior your got was different from what you expected, and was not reversible.  Use "Aperture➞Provide Aperture Feedback".

  • HT1414 My 4th gen iPod touch is slow and has a lot of lag time with the touch screen and home button. It's just slow. Its a 32 gb thats barly half way full and im very disappointed. what do i do?

    My 4th generation iPod touch is super slow and sometimes i have to click the home button multiple times before anything happens. Its up to date and is a 32 gb but barely half way full. My friends have the same kind as i do, and they have the same problem. Mine is a little over a year old and i'm VERY disappointed in something that i spent over $300 for. What am i supposed to do to make this peice of crap work like it's supposed to? I paid a lot of money for it and i expect it to work but the only thing i've heard so far is "turn it on and off." Yeah... cause that solves everything. Does anyone know how to help me?

    Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
    Also, sometimes restoring the iPod helps.

  • Problems with new Ipod 4th Gen - Syncing - Need Help

    Hi My Daughter has an ipod (4th Gen) but it wont do the final sync on itunes.  It just keeps saying "Waiting for changes to be applied"

    See:
    "Waiting for changes to be applied": Apple Support Communities

  • Ipod 4th Gen: I need help to retrieve my music files

    Ipod 4th Gen: I updated my OS to the latest. But before i update it, i backup all the files, because the music and photos there is very important to my mom. then after i backup it i updated it then when its done i can no longer see my music files. please help

    Synced media like aps and music are not included in the iPod backup that iTunes makes.
    If the songs are not in your iTunes library then:
    - You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - For other music you will have to get it from where you got them before

  • Ipod Nano Help with what is possibly wrong!

    I will try to explain what has happened in the last 2 days so you can possibly diagnose the problem. Thanks
    Yesterday August 10 I plugged my Ipod into an ipod charger I have never used produced by Panasonic. It was a universal attachment for both ipods and cell phones and there where warning labels to connect the USB attachment correctly else it could create reverse polarity. I did not notice the lable when I connected my ipod usb into it and than the other end into my ipod. I was wondering why it wasnt charging and then i noticed the label. I thought that it ruined my ipod right there burning out the circuity. So I decided to plug it into a different ipod FM/Charger adapter to see if it would charge. It did and i was relieved and it charged for about an hour. I listened to it for about 10min than went to bed.
    Next day: I did not touch it until later today (august 11) when i noticed it would not turn on. I tryed to charge it with the Panasonic Ipod charger and it did nothing. When I got back home i attached it to the computer via the usual USB cable and tried to charge it and nothing happened and then connected it to an ipod boombox type dock and it allowed me to acess and listen to music. I allowed it to sit there for about 30min to see if it would hold a charge and once i removed it, it had very little charge. I hurried and connected it to my pc and it began to charge through the USB but when I ran a diagonstics check it said that the ipod connection status failed and the ipod did not show up in "my Computer."
    So basically I believe that the battery is shot do to the reverse polarity but does anyone know if there is a safety on the ipod since it worked after I did that? Or anything else i should try!
    Thanks

    do you know what that game was? (the one that uses the motion sensor feature) because though that post was very helpful, i was wondering if there are games that use the motion sensor feature.

  • HT201412 I cannot open the month of March 2013 in my iPad3 calendar. I can however see it in the year view for 2013 and I can view the daily and weekly calendars for March 2013. Any ideas what has gone wrong ? Thanks

    I have a new iPad3 and have found I cannot open the month of March 2013 when I tap on it. All other months open OK ! I can see March 2013 in the yearly view and I can open the individual days, and weeks, of March 2013 but I cannot see the whole month in the monthly view. When I try to open the monthly view for March 2013 it returns me to the start screen which shows all the apps etc and closes the Calendar app. Any guidance of what is going wrong and how it can be corrected. Thanks !

    Don't worry we have to start somewhere. Feel free to post your questions here, we learn from each other.

Maybe you are looking for