4th Gen iPod not mounting
My 4th Gen has stopped mounting on the desktop via Firewire.
Have tried different ports and cables on G5 but no joy The Firewire port will however supply
power to the iPod.
However if I connect it using USB it mounts with no problems and shows up in iTunes.
Used to work just fine with Firewire.....
Any Thoughts appreciated....
TIA.
One suggestion -
connecting the iPod via USB, and using Disk Utility to format as HFS+. Then, reconnect using firewire and use iTunes to restore.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
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Please anyone with technical knowledge HELP ME.
The basic problem is that my 4th Generation Ipod will not mount into Itunes.
Let me tell you what I have done so far this includes all the R's, I have also followed the advice of reinstalling itunes and Quicktime I have also tried backwards installing to version 6 (at present I have upgraded to version 7.0.2). The ipod is visible in Windows and I still am able to use it as disk as I have programs I am using off it.
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I have also run the Ipod Diagnostic in Itunes and everything seems fine (I have included the report if anyone can please understand it)and at the very bottom it states that the Ipod is truly Mounted. WELL ITS NOT
I really am getting desperate now as this is the same on both my Desktop and Laptop and I am getting very close to throwing the whole thing out along with all the rest of my computer equipment.
Thanks a lot
DIAGNOSTIC REPORT
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
FUJITSU SIEMENS AMILO PRO V2030
iTunes 7.0.2.16
iPodService 7.0.2.16 is currently running.
iTunesHelper 7.0.2.16 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskFUJITSUMHV2040BH______________________00000025, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller, PCI bus 0, device 16, function 0. Device is working properly.
VIA USB Enhanced Host Controller, PCI bus 0, device 16, function 4. Device is working properly.
IEEE 1394 Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller, PCI bus 0, device 12, function 2. Device is working properly.
Connected Device Information
PAUL'S IPOD (E:\), iPod with Click Wheel running firmware version 3.1.1
Serial Number: JQ447113PQ7
Bus Speed: 61440
The last connected iPod serial number: JQ524ER2S41.
The iPod Service Logging Information:
[SERVICE: 0xDA8,09:16:59 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Sat Nov 18 09:16:59 2006)
[SERVICE: 0xDA8,09:16:59 INFO] ##### iPodService starting as a service, version: 7.0.2.16
[SERVICE: 0xDB8,09:17:00 INFO] Got signaled to go ahead... Starting device manager!
[SERVICE: 0x4F0,09:17:00 INFO] Listener Window created
[SERVICE: 0xDB8,09:17:02 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xDB8,09:17:02 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xDB8,09:17:02 INFO] device is an iPod
[SERVICE: 0xDB8,09:17:02 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xDB8,09:17:08 INFO] [-1] set waiting to mount = 1
[SERVICE: 0xDB8,09:17:08 INFO] [1] Assigning session 0
[SERVICE: 0xDB8,09:17:08 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0xDB8,09:17:08 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0xDB8,09:17:08 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0xDB8,09:17:08 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0xDB8,09:17:08 INFO] [1] input #0 from src #0
[SERVICE: 0xD24,09:17:08 INFO] [1] input #0
[SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 INPUT #0] - (HDW) Interface Arrival
[SERVICE: 0xD24,09:17:08 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0xD24,09:17:08 INFO] [1] progress is now 2
[SERVICE: 0xD24,09:17:08 INFO] [1] progress is now 2
[SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0xD24,09:17:08 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0xD24,09:17:08 INFO] VendorId: Apple
[SERVICE: 0xD24,09:17:08 INFO] ProductId: iPod
[SERVICE: 0xD24,09:17:08 INFO] revision: 1.62
[SERVICE: 0xD24,09:17:08 INFO] vendor bytes:
[SERVICE: 0xD24,09:17:08 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
[SERVICE: 0xD24,09:17:08 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0xD24,09:17:08 INFO] [1] Power State: Not Powered
[SERVICE: 0xD24,09:17:08 INFO] [1] Checkpoint attempt #0
[SERVICE: 0xD24,09:17:08 ERROR] Did not find first letter of stage
[SERVICE: 0xD24,09:17:08 INFO] [1] serial number 000A270002BF5F21
[SERVICE: 0xD24,09:17:08 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x4F0,09:17:11 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:17:11 INFO] [VolumeArrive] mask = 0x1C
[SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\.\E:
[SERVICE: 0x4F0,09:17:11 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x4F0,09:17:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0x4F0,09:17:11 INFO] [1] set waiting to mount = 0
[SERVICE: 0x4F0,09:17:11 INFO] [1] input #1 from src #0
[SERVICE: 0x52C,09:17:11 INFO] [1] input #1
[SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\.\D:
[SERVICE: 0x4F0,09:17:11 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x4F0,09:17:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:17:11 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xDB8,09:17:11 INFO] [VolumeArrive] mask = 0x1C
[SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\.\E:
[SERVICE: 0xDB8,09:17:11 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xDB8,09:17:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0xDB8,09:17:11 INFO] [1] set waiting to mount = 0
[SERVICE: 0xDB8,09:17:11 INFO] [1] input #2 from src #0
[SERVICE: 0x4EC,09:17:11 INFO] [1] input #2
[SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\.\D:
[SERVICE: 0xDB8,09:17:11 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xDB8,09:17:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 INPUT #1] - (HDW) Volume Mount
[SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xDB8,09:17:11 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x52C,09:17:11 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x52C,09:17:11 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:17:11 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:17:14 ERROR] Did not find first letter of stage
[SERVICE: 0x52C,09:17:15 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x52C,09:17:16 INFO] [1] ===== iPod Touch Wheel =====
[SERVICE: 0x52C,09:17:16 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:17:16 INFO] 9:17:16, year 2006, day of yr. 321, GMT offset 0 isDST 0
[SERVICE: 0x52C,09:17:16 INFO] [1] progress is now 0
[SERVICE: 0x52C,09:17:18 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x52C,09:17:18 INFO] [1] Auto-launch iTunes DISABLED
[SERVICE: 0x4EC,09:17:18 INFO] [MACHINE 1 INPUT #2] - (HDW) Volume Mount
[SERVICE: 0x4EC,09:17:18 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:21 INFO] [1] input #3 from src #0
[SERVICE: 0xD24,09:18:21 INFO] [1] input #3
[SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:21 INFO] [1] input #4 from src #0
[SERVICE: 0x4EC,09:18:21 INFO] [1] input #4
[SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:21 INFO] [1] input #5 from src #0
[SERVICE: 0x52C,09:18:21 INFO] [1] input #5
[SERVICE: 0xD24,09:18:22 INFO] [MACHINE 1 INPUT #3] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:23 INFO] Connection Detection Status - 0x1806002, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:18:23 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:23 INFO] [1] progress is now 1
[SERVICE: 0x4EC,09:18:23 INFO] [MACHINE 1 INPUT #4] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:24 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Unknown}
[SERVICE: 0x4EC,09:18:24 INFO] Connection Detection Status - 0x1806002, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4EC,09:18:24 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x52C,09:18:24 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:24 INFO] [MACHINE 1 ACTIONS] - {Unknown}
[SERVICE: 0x52C,09:18:24 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x52C,09:18:24 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:24 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:18:24 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
[SERVICE: 0xD24,09:18:24 INFO] [1] progress is now 0
[SERVICE: 0xD24,09:18:24 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x4F0,09:18:38 INFO] [VolumeRemoved] existing mask 0x10, arrive mask 0x10
[SERVICE: 0x4F0,09:18:38 INFO] [1] value = 1
[SERVICE: 0x4F0,09:18:38 INFO] [1] input #6 from src #0
[SERVICE: 0x4EC,09:18:38 INFO] [1] input #6
[SERVICE: 0x4EC,09:18:38 INFO] [MACHINE 1 INPUT #6] - (HDW) Volume Unmount
[SERVICE: 0x4EC,09:18:38 INFO] [1] progress is now 3
[SERVICE: 0x4EC,09:18:38 INFO] [1] Setting progress to 3
[SERVICE: 0x4EC,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:38 INFO] [InterfaceRemoved]
[SERVICE: 0x4F0,09:18:38 INFO] [1] value = 0
[SERVICE: 0x4F0,09:18:38 INFO] removed device number 1 from m_objDeviceNumberMap
[SERVICE: 0x4F0,09:18:38 INFO] [1] input #7 from src #0
[SERVICE: 0x52C,09:18:38 INFO] [1] input #7
[SERVICE: 0x4F0,09:18:38 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:38 INFO] [1] Progress state is 3, Waiting to disconnect = 0
[SERVICE: 0x4F0,09:18:38 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
[SERVICE: 0x4F0,09:18:38 INFO] removed device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" from m_vctDeviceInterfaces
[SERVICE: 0x4F0,09:18:38 INFO] [1] input #8 from src #0
[SERVICE: 0xD24,09:18:38 INFO] [1] input #8
[SERVICE: 0x52C,09:18:38 INFO] [MACHINE 1 INPUT #7] - (HDW) Interface Removal
[SERVICE: 0x52C,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:38 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:38 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:39 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:39 INFO] [1] input #9 from src #0
[SERVICE: 0x4EC,09:18:39 INFO] [1] input #9
[SERVICE: 0x4EC,09:18:39 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:18:39 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4EC,09:18:39 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:48 INFO] [1] input #10 from src #0
[SERVICE: 0x52C,09:18:48 INFO] [1] input #10
[SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:48 INFO] [1] input #11 from src #0
[SERVICE: 0xD24,09:18:48 INFO] [1] input #11
[SERVICE: 0x52C,09:18:49 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
[SERVICE: 0x52C,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:49 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:34:58 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:34:58 INFO] [1] input #12 from src #0
[SERVICE: 0x4EC,09:34:59 INFO] [1] input #12
[SERVICE: 0x4EC,09:34:59 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:35:00 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:39:01 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:39:01 INFO] [1] input #13 from src #0
[SERVICE: 0x52C,09:39:01 INFO] [1] input #13
[SERVICE: 0x52C,09:39:02 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
[SERVICE: 0x52C,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:39:02 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:39:02 INFO] [1] input #14 from src #0
[SERVICE: 0xD24,09:39:02 INFO] [1] input #14
[SERVICE: 0xD24,09:39:02 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:41 INFO] [1] input #15 from src #0
[SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:41 INFO] [1] input #16 from src #0
[SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:41 INFO] [1] input #17 from src #0
[SERVICE: 0x52C,09:42:41 INFO] [1] input #15
[SERVICE: 0x4EC,09:42:41 INFO] [1] input #16
[SERVICE: 0xD24,09:42:41 INFO] [1] input #17
[SERVICE: 0x52C,09:42:41 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
[SERVICE: 0x52C,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4EC,09:42:49 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:42:49 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4F0,09:42:51 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:42:51 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x4F0,09:42:51 INFO] [1] set waiting to mount = 1
[SERVICE: 0x4F0,09:42:51 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
[SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x4F0,09:42:51 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x4F0,09:42:51 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0x4F0,09:42:51 INFO] [1] input #18 from src #0
[SERVICE: 0x52C,09:42:51 INFO] [1] input #18
[SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:51 INFO] [1] input #19 from src #0
[SERVICE: 0x4EC,09:42:51 INFO] [1] input #19
[SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:51 INFO] [1] input #20 from src #0
[SERVICE: 0xD24,09:42:51 INFO] [1] input #20
[SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 INPUT #18] - (HDW) Interface Arrival
[SERVICE: 0x52C,09:42:51 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
[SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
[SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x52C,09:42:51 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x52C,09:42:51 INFO] VendorId: Apple
[SERVICE: 0x52C,09:42:51 INFO] ProductId: iPod
[SERVICE: 0x52C,09:42:51 INFO] revision: 1.62
[SERVICE: 0x52C,09:42:51 INFO] vendor bytes:
[SERVICE: 0x52C,09:42:51 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
[SERVICE: 0x52C,09:42:51 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x52C,09:42:51 INFO] [1] Power State: Not Powered
[SERVICE: 0x52C,09:42:51 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x52C,09:42:51 ERROR] Did not find first letter of stage
[SERVICE: 0x52C,09:42:51 INFO] [1] serial number 000A270002BF5F21
[SERVICE: 0x52C,09:42:51 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x4EC,09:42:51 INFO] [MACHINE 1 INPUT #19] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:42:51 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:42:53 INFO] [VolumeArrive] mask = 0x1C
[SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\E:
[SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x4F0,09:42:53 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0x4F0,09:42:53 INFO] [1] set waiting to mount = 0
[SERVICE: 0x4F0,09:42:53 INFO] [1] input #21 from src #0
[SERVICE: 0x52C,09:42:53 INFO] [1] input #21
[SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\D:
[SERVICE: 0x4F0,09:42:53 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 INPUT #21] - (HDW) Volume Mount
[SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x52C,09:42:54 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:42:54 ERROR] Did not find first letter of stage
[SERVICE: 0x52C,09:43:02 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x52C,09:43:03 INFO] [1] ===== iPod Touch Wheel =====
[SERVICE: 0x52C,09:43:03 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:43:03 INFO] 9:43:3, year 2006, day of yr. 321, GMT offset 0 isDST 0
[SERVICE: 0x52C,09:43:03 INFO] [1] progress is now 0
[SERVICE: 0x52C,09:43:04 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x52C,09:43:04 INFO] [1] Auto-launch iTunes DISABLED
[SERVICE: 0x4F0,09:43:11 INFO] [VolumeArrive] mask = 0x10
[SERVICE: 0x4F0,09:43:11 INFO] looking up device # for \\.\E:
[SERVICE: 0x4F0,09:43:11 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x4F0,09:43:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0x4F0,09:43:11 INFO] [1] set waiting to mount = 0
[SERVICE: 0x4F0,09:43:11 INFO] [1] input #22 from src #0
[SERVICE: 0x4EC,09:43:11 INFO] [1] input #22
[SERVICE: 0x4EC,09:43:11 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
[SERVICE: 0x4EC,09:43:11 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:43:11 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:43:11 INFO] [1] input #23 from src #0
[SERVICE: 0xD24,09:43:11 INFO] [1] input #23
[SERVICE: 0xD24,09:43:12 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:43:12 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xF90,09:43:16 INFO] <0x4> Got Serial #
[SERVICE: 0x200,09:43:16 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x200,09:43:16 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x200,09:43:16 INFO] Mounted
[SERVICE: 0x200,09:43:16 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x200,09:43:16 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:16 INFO] Mounted
[SERVICE: 0xF90,09:43:16 INFO] [1] already mounted!
[SERVICE: 0xF90,09:43:16 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x200,09:43:33 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xD10,09:43:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD10,09:43:33 INFO] Mounted
[SERVICE: 0xD10,09:43:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD10,09:43:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:33 INFO] <0x4> COM request for device 1 drive letter - E
[SERVICE: 0xD10,09:43:34 INFO] Mounted
[SERVICE: 0xD10,09:43:34 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD10,09:43:34 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xF90,09:43:54 INFO] Mounted
[SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x200,09:43:54 INFO] Mounted
[SERVICE: 0x200,09:43:54 INFO] [1] already mounted!
[SERVICE: 0x200,09:43:54 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xD10,09:43:54 INFO] Mounted
[SERVICE: 0xD10,09:43:54 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD10,09:43:54 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xF90,09:43:54 INFO] Mounted
[SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.If anyone is interested I managed to solve this problem by reformatting the ipod as a mac ipod, with the help of friends system. This does get rid of the music but as I had it backed up wasn't a problem. I then plugged the mac Ipod back into a windows pc and reformatted it as a windows ipod which updated the firmware correctly and have'nt had a problem since.
-
New 4th gen ipod not recognized by imac
My new 4th gen nano is not recognized by my imac, when i plug it in the message comes up 'Inserted disk contains no files OSX can read. To continue with disk click ignore.' After clicking ignore the nano is not to be found. I have a G4 running OSX 10.3.9, is that my problem? Is there a fix or not, do i have to update to the latest OSX?
Thank You. Slang3slang3 wrote:
I have a G4 running OSX 10.3.9, is that my problem?
Yes. Refer to the *Mac system requirements* of Apple - iPod nano - Technical Specifications (or on the back of the box the Nano came in) for the minimum OS & iTunes versions you will need. -
4th gen iPod not showing music purchases
I have recently purchased some music on my mac (book, 2008, running 10.6.8... because that is the most it can...) through the itunes store.
As soon as it downloaded, it rang up my ipad (2), ipod (touch, 4th gen, running 6.1.6, also because that is the newest it can handle...) if i wanted to download it onto those devices. I downloaded it to my ipad, adjusted the settings so it would always do so from now on, and instantly had access to it to listen.
I was hoping for the same to happen on my ipod, since i use it exclusively to have access to music in my car, and went through the same authorization process in settings. But when I tried to look up my purchases, it had absolutely nothing in there. I am wondering if the difference between the oler and newer OS would make my music purchases unavailable this way, or if something else might be the issue... I have all purchases throught itunes enabled to download as available, and am really baffled as to why they should be inaccessible since I was given the option specifically to do that through the settings.
I would try to sync manually, but the newer laptop (running the most current OS) that has all my playlists and sync info is currently two states away with my husband, and out of my reach for a while.
As much I try to skirt around not being able to have the newest OSs on my older, but still perfectly well functioning devices, my annoyance grows by the day at isues like these. Hoping that there is a solution to this, rather than another disappointing fiasco repaying my loyalty for these wonderful products...You can try:
- Do y have any Restrictions set that would prevent loading those songs? Settings>General>Restrictions
- Backup and restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
Last contact iTunes by:
Contact iTunes -
Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??
Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup? -
reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano -
IPod touch 4th gen will not connect to anything after update. Please help.
Ok, so I haven't updated my 4th gen ipod touch since I bought it, which was well over a year ago. Just recently, apps have started to force me to update to the newest iOS and many updates require it too, so I finally decided to update and get it over with. Well, I synced everything from my ipod and then updated. Well, to my horror after I came back I found out that even though I had CLEARLY synced my apps. They were gone on BOTH my ipod and my computer.
Not to say I was really ticked off or anything, but I had almost 15 GB or so of just apps on my 32 GB itouch. I read somewhere that I can go back and reinstall all my apps but that would be a PAIN. Turns out there aren't many others ways to go about doing it so I was left with little choice. Well, once again, I ran into the problem that absolutely nothing would connect on my ipod touch.
So, I have two problems actually:
1. Is there anyway besides reinstalling apps for me to get back all the apps I had prior to updating my ipod? And in the future, how can I prevent itunes from deleting my apps when I clearly have them synced before updating?
2. Why won't my ipod touch connect to anything wifi related? When I open the app store it just simply loads. And it will continue loading forever; I had it "loading" for about an hour until I decided to come here. Same goes with iCloud, facetime, Safari - just anything that has to do with connecting to my wifi.
Things I've done: I've restarted my ipod once already, I've reset my router as well, and I've also tried to disconnect from my router then reconnect. None of them have worked so far. Any help would be appreciated.- If synced media like apps and music are not in the iTunes library on the computer one which you update they will not be on the iPod after the update since the backup that iTunes makes does not include synced media..
This is discussed in
iOS 4: Updating your device to iOS 5 or later
- For the wifi problem
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My ipod touch 4th gen will not update to IOS5 i believe the problem is itunes10.5
ive been trying to update since friday my internet is perfect [speedtest.net] itunes just wont get past [backing up ipod[ i hope they fix this soon and i just wanted to see if anybody else was also having this problem because i want the new features coming with ios but its just not working and it took all night just to get roughly to about 20% completion of backing up ipod then when i got home it said "could not restore ipod its still on firmware 4.3.3 so i dont know why it said could not restore i did click "update" but anyway im having this problem and wondering if anyone else is {i think everybodys having problems itunes10.5 right nowI am having the same problem (lost in back-up purgatory) on both my iPhone 4 and my iPad2. I am running Windows XP.
I have tried everything I've seen suggested on various support communities, with no success.
I have gotten used to having to find a windows workaround everytime Apple updates iTunes, and this time it is especially frustrating.
I don't have any solutions, and I am responding to all of these types of messages in hopes of finding something that will work for me.
One person was able to work through it by deleting all of the previous iTunes backup files. I'm trying that now. 4 hours into it, and it does not seem to be working...... -
I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?
try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.
-
My 4th gen ipod touch will not work in a philips or Sony docking station
I bought a philips(DC320) clock radio and my ipod touch would not work in it. Thinking it was a problem with the connector on the radio I returned it and bought a Sony ICF-CS15ip because the store was out of the philips radio. When I plugged my 4th gen ipod touch into that again my Ipod touch would not play through the radio but the radio would recognize and charge the ipod. I tried my daughter's 2nd gen ipod touch in the Sony and it worked great. So It looks like there is a problem with the my ipod. Sony claims that the ICF-CS15ip is compatible with the 4th gen ipod touch and I have the latest IOS 5.1.1 on my ipod. Any suggestions before I go to the Apple store? The Ipod is only 6 months old.
You can try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPOd.
That has worked for some users.
However, sometimes an iOS update will break compatibility. In that case yo have to wait for either Apple or the dock manufacturer to issue a firmware update. -
My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.
Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
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