4th gen ipod shuffle not recognised in windows

I have just bought this ipod shuffle new 4th gen and cannot get windows vista or xp to recognse it. The cable is pushed in fully and have tried changing ports but still no connection. Have also tried turning on and off etc but no luck. Any suggestions?

I finally exchanged the shuffle for a replacement which worked perfectly.

Similar Messages

  • 4th Gen iPod Shuffle not detected by Windows(7)/iTunes

    Hi,
    I have an iPod Shuffle 4th Gen (I believe it's a 2GB).  I use windows 7.
    I'm having an issue where Windows and iTunes cannot detect my iPod shuffle.
    It was working fine, then I did a restore and set it into manual handling.  About 30 minutes later, I heard a USB device get disconnected from Windows (it played the USB disconnect sound/tones over my headphones).  Now, upon plugging it in to ANY USB port, it does not appear.
    I've looked at several articles/troubleshooting pages, and none seem to have resolved this issue.
    I also noticed that when plugged in, it slowly flashes a green light (no orange light comes on at all).  I was concerned there was an issue with power, but upon turning the device on, I get an automated message saying to add music to the device before it turns itself off.
    Any thoughts would be welcome.
    Thank you.

    Do the USB ports work for for other devices?

  • 4th Gen iPod Shuffle, not recognized by my Macbook Pro

    background:
    bought an ipod shuffle 4th Generation 2 days ago,
    syned it with my macbook pro/itunes
    everything was fine. got my music on there, i did noticed once or twice a window popped up saying i disconnected my ipod shuffle without ejected (i did not)
    now get rid of possible solutions i have already checked for:
    ipod was always full connected on the headphone jack, clicked everytime, USB was always secured into my macbook as well
    itunes has the latest version
    updated my ipod shuffle immediately after getting it
    macbook pro is updated with the latest mountain lion OS
    tried resetting my ipod
    tried resetting my ipod while still connected to my computer

    There is no Finder access to an iPhone 4S or other iOS device.
    (79999)

  • Brand new 4th Gen. iPod shuffle. not recognized as a device.

    Hello, I am trying to set up my brand new iPod shuffle (4th generation) and when plugged into a computer get nothing.
    So far I've tried: uninstalling and reinstalling iTunes
         -tried on 3 different computers
         -tried using different USB drives in case one was not recieving power
         -went through the troubleshoot page and still nothing
         -tried to reset iPod by unplugging, turning off for 10 seconds and restrating
    Still nothing!  Please help!!!

    If the light does not come ON when you connect, that means the shuffle is not seeing a connection, either for data or for power.  So it's probably not a software-related problem on the computer (such as something related to iTunes or an OS setting).  Make sure you have inserted the plug on the USB cable completely into the shuffle's headphones jack.  The fit can be tighter than expected, especially when it's brand new.
    http://support.apple.com/kb/ts3572
    If that does not help, since you tried different computers and confirmed the USB port is working with an external drive, the cause is probably not a faulty USB port on the computer.  That leaves a faulty USB docking cable or a problem on the shuffle as the most likely cause. 
    If you have an Apple Store nearby, and you should make a reservation at the store's Genius Bar, and take your shuffle (and cable) there. 

  • 5th Gen Ipod Touch not recognised 2 windows pcs and my mac mini, Itune up to date, tried DFU and recovery, returned from apple inspection as working, still no joy, anyone elese had this problem, any ideas?

    Since we had the ipod touch since xmas we have had slight problems with charging and connecting to itunes, i sent back to Apple to repair/inspect, they have returned it back as working fine, tried 2 different windows pcs, my mac mini and cannot get the ipod to connect, Windows tries installing drivers only to say it has failed, uninstall try again, go into recovery mode and dfu, nothing seems to work. I have 2 ipads an iphone 4s which all connect faultlessly. Any ideas?

    Have you tried another cable? Some iPods were shipped with cable that either did no work initially or shortly failed.
    Make an appointment at the Genius Bar of an Apple store. Bring the cable too.
    Apple Retail Store - Genius Bar

  • Why is my 4th generation iPod Shuffle not recognised by the new Itunes 11?

    Made the old mistake of "upgrading", this time to iTunes 11. I'm sure it is all very exciting and pretty and what have you, but as I can no longer see my device in iTunes it is all pretty pointless. Anyone else having this? Any solutions out there (as reverting to previous iTunes is, of course, a no-go - so double thanks, Apple!).

    - While charging try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try restoring the iPod via iTunes.  First from backup and if still problem restore to factory defaults/new iPod.
    - However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order.  If defective Apple should give you a refurbished iPod.

  • HT1386 I just reinstalled my windows operating system and decided to put on windows 8.  After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes.  My 1st gen ipod nano works with no problem.  Help!

    reinstalled my windows operating system and decided to put on windows 8.  After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes.  My 1st gen ipod nano works with no problem.  I can eliminate any problems with the cable and connection.
    I've stopped and started the service, and also have performed cold reboots.
    Nothing seems to have helped the situation.
    Help!

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?
    The iPod Classic uses different drivers than the Nano

  • TS3572 My 4th gen ipod shuffle will not show up in iTunes

    My 4th gen ipod shuffle will not show up in iTunes, and is not recognized by my computer. I am using a MacBook Pro purchased six months ago, with all software up to date. I am using the most recent version of iTunes,and the original factory connector.  It does charge through the computer, but is not seen by the computer.  I have gone through all of the recommened troubleshooting, and have verified that the connectors are plugged in properly.

    Thanks for a reply
    The cable that I'm using came with my 5th gen nano. The 6th gen Ipod shows that it's connected but the computer doesn't see it, so I don't think that it's the cable.
    I did try this before when looking at the troubleshooting guide and nothing happens. It just resets and then the Ipod screen tells me that it's connected to the computer. It still is unseen by Itunes and no where to be found in my computer.
    I don't have another computer to plug it into at the moment but I may be able to visit a friend that owns a decent PC in a few days. If that doesn't work out I will be getting a new lap top in a week and I'm hoping that it will work on that, but it won't be a Mac. So, let's say it works when I plug it into one of these computers, should I reset my Ipod from there or is there something else I should do?

  • TS3572 My 4th gen ipod shuffle is either not working or dead...

    My 4th gen ipod shuffle is either not working or dead, i have opened it and found that its black near audio pin is injected and its heating while connecting via usb to laptop neeeeeeeeeeeeeeed help any one...............................
    i think its kind of short circuited is any thing workable in this device or not........

    I solved my problem by restoring the shuffle to factory settings on the summary screen. Now it seems to work the way it's supposed to. Many thanks to Apple for zero help, as usual. Apple should direct less resources to developing the next snazzy ipad and more to cleaning up and enhancing itunes. I'll make the same editorial comment about the iphone 4 voicemail options.

  • IPod Shuffle not recognized by windows 8 but is by Windows 7

    iPod Shuffle not recognised by WIN 8 but is by WIN7
    When connected via iTunes iPod Shuffle charge light does not come on and WIN8 Control Panel Hardware status indicates a problem with the iPod. WIN8 troubleshooting results in the following message:
    Windows is uninstalling this device. (Code 21).
    No such problems exist when iPod is connected in WIN7 via iTunes i.e. charge light came on and the device was recognised OK by WIN7Control Panel Hardware status.
    Is there any fix to make WIN8 behave OK like WIN7 for iPod Shuffle?

    first try reinstalling itunes on 8, also have all your files been moved over to win8 or maybe try restoring the shuffle

  • My nano 4th Gen. ipod will not sync album I just purchased from itunes.  It says it is syncing but does not. Can anyone help?

    My Nano 4th gen. ipod will not sync my new album I just purchased from itunes store.  It says it is syncing but does not transfer music.  can anyone help?  I am using windows 7.
    thanks,
    B.H.

    yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed.  click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
    click on music check mark music done and sync
    problem solved
    thanks apple

  • Help needed with 4th gen. iPod shuffle and "reshuffling" music

    I have a silver 4th gen. iPod shuffle that works well for me.     I had 196 songs on it and in the last couple of days, I added 14 more.  Now, I have 210 songs on it.  Cool.  The issue I have is NONE of the new songs play. I do get a good mixture of music and it's pretty random but in the 7 or so hours I listened to my iPod today at work, NONE of the new songs I added played at all.  I would guess at least one of the new songs would have played but none did.
    I found the iPod manual online in PDF format and read the instructions for "reshuffling" the iPod, but I'm not sure that worked.   So, here are my questions:
    When I add new music, must I manually "reshuffle" the songs manually or should that happen automatically?
    When I "reshuffle" the songs, I follow these steps:  "To reshuffle songs, slide the three-way switch from shuffle (icon) to play in order (icon) and back to
    shuffle again.  Must the iPod be playing music when I do this or does that matter?
    I manually add the music to the iPod and don't automatically sync anything, nor do I have any playlists.
    Thanks in advance!
    Peace...

    You may want to play the shuffle with the switch in the middle play-in-order position.  Then, when you play songs from the All Songs list, they play in alphabetical order.  That should make it easier to confirm that songs on the new batch does actually play (because the order is not random). 
    Also, there are only about 200 songs on there, so keep hitting Next until hear one of the new songs.  If you get back to the first song without hearing one of the new songs, something is wrong.
    It should not matter when you do the reshuffle step, whether the iPod is playing or not.
    Have you checked using iTunes, to confirm the new batch of songs is on the shuffle?  If the iTunes sidebar is hidden, from the menu bar, under View, select Show Sidebar.  The shuffle appears in the sidebar, under DEVICES.  Click the small triangle to the left of the shuffle's name, to drop down its content list (indented below the shuffle) Click on Music there.  The list of songs on the shuffle is shown to the right.  Are those 14 new songs on the list?

  • I have a 1st & 4th gen ipod shuffle.  When I copy a playlist to the 1st gen it plays back correctly.  The 4th gen plays back the same playlist alphabetically by artist.  The copy by play order function makes no difference.  Any suggestions?

    I have a 1st & 4th gen Ipod shuffle.  When I copy a playlist to the older shuffle it plays back in order.  When I copy a playlist to the 4th gen shuffle it plays by alphabetically by artist.  I used the copy by play order but with no change.  Any suggestions?

    This is crazy. What are those guys thinking. I would love to have my 2nd generation ipod shuffle back - it was so easy to use, so easy to operate, alas it was lost/stolen! There are 2 big disasterous (disaster to ease of use) changes in the ipod 4th generation. This particularly relates to podcasts. One is they only play in order by source/type of podcast. You cannot break out of that unless, you have someone to show you how to use the voice over which is not covered anywhere on the very thin manual or elsewhere. Secondly and just as bad but related also, you cannot line them up on your shuffle by date, preference, anything. ONLY apple will do this for you. I hate the thing and will return it today after visiting Apple 3 days in a row to try and get answers, trying to apply the answers and realizing beside the fact that some of the answers given were wrong, they were not going to lead to ease of use. Who said this was better? I was struggling with this (not knowing how to break out of one type of podcast) until i went to Apple and talked to about 4 people who knew less than i did about the shuffle. OUr family has just bought 2 new macbook pros for my son and wife. I have had my macbook for 4 years and love it. I had my ipod shuffle (2 gen) for the same time and loved it but now I don't trust Apple. Are they going to make changes just to make changes. Get some consumer advice, please not just from nerds who want more buttons but from everyday people.
                                  A Bunch of wasted time, yfbolsen

  • TS1369 why doesnt my 5th gen ipod nano not connect with windows 8?

    why doesnt my 5th gen ipod nano not connect with windows 8?

    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • HT1238 ipor shuffle will not reset. error message: do not have enough access for this operation. Tried ipod shuffle reset utility, error message: intended for 32 bit windows version. This 4th gen ipod shuffle is junk.

    why cant this reset?

    That old "Reset Utility" is ONLY for the 1st and 2nd gen iPod shuffle, which had some issues that prevented using the standard Restore in iTunes, so Apple release that utility.  It was released when Windows XP was the latest version of Window; it does not work with Windows 7.   But it would not help you if your shuffle is 4th gen.
    When you say "reset," are you trying to do a Restore on the shuffle in iTunes, from the shuffle's Summary tab?  When does that error message appear, exactly?

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