4th Gen iPod Shuffle, not recognized by my Macbook Pro

background:
bought an ipod shuffle 4th Generation 2 days ago,
syned it with my macbook pro/itunes
everything was fine. got my music on there, i did noticed once or twice a window popped up saying i disconnected my ipod shuffle without ejected (i did not)
now get rid of possible solutions i have already checked for:
ipod was always full connected on the headphone jack, clicked everytime, USB was always secured into my macbook as well
itunes has the latest version
updated my ipod shuffle immediately after getting it
macbook pro is updated with the latest mountain lion OS
tried resetting my ipod
tried resetting my ipod while still connected to my computer

There is no Finder access to an iPhone 4S or other iOS device.
(79999)

Similar Messages

Brand new 4th Gen. iPod shuffle. not recognized as a device.

Hello, I am trying to set up my brand new iPod shuffle (4th generation) and when plugged into a computer get nothing.
So far I've tried: uninstalling and reinstalling iTunes
     -tried on 3 different computers
     -tried using different USB drives in case one was not recieving power
     -went through the troubleshoot page and still nothing
     -tried to reset iPod by unplugging, turning off for 10 seconds and restrating
Still nothing! Please help!!!

If the light does not come ON when you connect, that means the shuffle is not seeing a connection, either for data or for power. So it's probably not a software-related problem on the computer (such as something related to iTunes or an OS setting). Make sure you have inserted the plug on the USB cable completely into the shuffle's headphones jack. The fit can be tighter than expected, especially when it's brand new.
http://support.apple.com/kb/ts3572
If that does not help, since you tried different computers and confirmed the USB port is working with an external drive, the cause is probably not a faulty USB port on the computer. That leaves a faulty USB docking cable or a problem on the shuffle as the most likely cause.
If you have an Apple Store nearby, and you should make a reservation at the store's Genius Bar, and take your shuffle (and cable) there.

HT1386 I just reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. Help!

reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano

2nd gen iPod shuffle not recognized by Yosemite or iTunes 12

I just connected my iPod shuffle (2nd gen) into my macbook for the first time since the update to Yosemite and iTunes 12. Right when it's plugged in the iPod only blinks orange three times, then doesn't blink or light up again. It doesn't show up in iTunes or in the finder. It also doesn't show up in the USB devices on the system report. It charges when plugged into a wall-USB charger, but isn't recognized at all by the mac. Also, I'm using the factory mini-dock that came with it, which I believe to be in perfect working condition.
I know they're cheap, but I've ran thousands of miles with it and I've grown attached to it. I've spent more time with it than most of my friends...
I'm afraid the new ones might not be as amazing as this one.
Although it is still useable, I really need some fresh music on there as my runs are beginning to get boring.
It has always connected fine with no issue, which leads me to believe its a Yosemite issue (maybe apple is trying to weed out the old iPod fossils still roaming about). But, it may just be a coincidence that it stopped working just after the update. ...Maybe my iPod is just toast. Any suggestions would be greatly appreciated! Thanks in advance!!!

Hi
I had the same issue with my Late 2009 Mac mini running Mavericks and iTunes 12. When I connected my 2nd generation iPod shuffle it would blink amber once then do nothing. This seems to be a common problem with the iPod shuffle and newer versions of Mac OS X (10.6 and up) and iTunes albeit with somewhat varying symptoms but the same overall problem syncing the iPod with iTunes.
The predominant go-to solution is to give the iPod more power by either connecting the iPod directly to a USB port on the Mac or by disconnecting all other USB devices. On paper this makes sense.
What worked for me, however, was the opposite. After trying to solve this problem for hours (weeks, months), I had success ONLY after adding a low-powered 4-port USB hub to the chain between the iPod and the Mac. I suspect this had the effect of throttling the power supplied to the iPod from the Mac. I was able to perform a restore on the iPod then sync my music over.
I can't tell you much about the USB hub except that it is running at USB 1.1 speeds (12 Mb/sec). In theory a USB 1.1 extension cable should also do the trick. You might even be able to use the USB hub in old wired Apple USB keyboard. I will attach a photo of the hub I used to this post for greater clarity.
I really hope this helps.

4th Gen iPod Shuffle not detected by Windows(7)/iTunes

Hi,
I have an iPod Shuffle 4th Gen (I believe it's a 2GB). I use windows 7.
I'm having an issue where Windows and iTunes cannot detect my iPod shuffle.
It was working fine, then I did a restore and set it into manual handling. About 30 minutes later, I heard a USB device get disconnected from Windows (it played the USB disconnect sound/tones over my headphones). Now, upon plugging it in to ANY USB port, it does not appear.
I've looked at several articles/troubleshooting pages, and none seem to have resolved this issue.
I also noticed that when plugged in, it slowly flashes a green light (no orange light comes on at all). I was concerned there was an issue with power, but upon turning the device on, I get an automated message saying to add music to the device before it turns itself off.
Any thoughts would be welcome.
Thank you.

Do the USB ports work for for other devices?

4th gen ipod shuffle not recognised in windows

I have just bought this ipod shuffle new 4th gen and cannot get windows vista or xp to recognse it. The cable is pushed in fully and have tried changing ports but still no connection. Have also tried turning on and off etc but no luck. Any suggestions?

I finally exchanged the shuffle for a replacement which worked perfectly.

HT1338 Why does my 1st gen iPod shuffle not recognized by ITunes 11

Why did it take me ten minutes to log into this web site. The security pass words are rediculous

Apple no longer supports 1st gen Shuffle. They want you to throw it away and buy the latest gadget from Apple. Your alternative is to use a PC, which will recognize your IPod.

IPod Nano not recognized on my MacBook Pro

I want to recharge my iPod - works fine on my 24" iMac, but on the laptop - it's not being recognized... it doesn't even show up on the desktop!
and - it's not charging...
help?!
thanks!

For whatever reason, this is happening to me as well. I'm suspecting something happened in the 10.5.1 update--this is the first time I've gone to charge since then. All was fine before with 10.5.
misterioso270: are you running 10.5 or 10.5.1?

TS3572 My 4th gen ipod shuffle will not show up in iTunes

My 4th gen ipod shuffle will not show up in iTunes, and is not recognized by my computer. I am using a MacBook Pro purchased six months ago, with all software up to date. I am using the most recent version of iTunes,and the original factory connector. It does charge through the computer, but is not seen by the computer. I have gone through all of the recommened troubleshooting, and have verified that the connectors are plugged in properly.

Thanks for a reply
The cable that I'm using came with my 5th gen nano. The 6th gen Ipod shows that it's connected but the computer doesn't see it, so I don't think that it's the cable.
I did try this before when looking at the troubleshooting guide and nothing happens. It just resets and then the Ipod screen tells me that it's connected to the computer. It still is unseen by Itunes and no where to be found in my computer.
I don't have another computer to plug it into at the moment but I may be able to visit a friend that owns a decent PC in a few days. If that doesn't work out I will be getting a new lap top in a week and I'm hoping that it will work on that, but it won't be a Mac. So, let's say it works when I plug it into one of these computers, should I reset my Ipod from there or is there something else I should do?

TS3572 My 4th gen ipod shuffle is either not working or dead...

My 4th gen ipod shuffle is either not working or dead, i have opened it and found that its black near audio pin is injected and its heating while connecting via usb to laptop neeeeeeeeeeeeeeed help any one...............................
i think its kind of short circuited is any thing workable in this device or not........

I solved my problem by restoring the shuffle to factory settings on the summary screen. Now it seems to work the way it's supposed to. Many thanks to Apple for zero help, as usual. Apple should direct less resources to developing the next snazzy ipad and more to cleaning up and enhancing itunes. I'll make the same editorial comment about the iphone 4 voicemail options.

HT201605 ipod shuffle not recognized by itunes

I have reset per the instructions of my 4th gen iPOD shuffle. Still when I connect to 3 different computers they do not do anything to recognize the iPOD shuffle nor does iTunes?

Hi Sailorchic01,
This article has a lot of great information and troubleshooting tips that can help you resolve the issue with your iPod not being recognized in iTunes:
iPod shuffle (4th generation): Not seen in iTunes - Apple Support
Ciao,
-Jason

Ipod shuffle not recognized by iTunes on mac

When i plug in my 4th Gen iPod Shuffle this is the error message I receive:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again.
If the problem persists, uninstall iTunes, then install iTunes again."
I reloaded iTunes but the problem persists. It works fine on my other Mac using the same cable. I get the Status Light on the Shuffle so the connection and cable are fine.

Apple will not deny the downgrade to OS X 10.10.1 in the App Store. Just make sure your Settings>App Store>Automatically check for updates>Install OS X updates box is unchecked. I did not uncheck mine and last night my MacBook Air was upgraded to 10.10.2 (14C81F), the corrupted update, automatically! I had to downgrade again this morning and Apple again allowed me to downgrade.

Help needed with 4th gen. iPod shuffle and "reshuffling" music

I have a silver 4th gen. iPod shuffle that works well for me. I had 196 songs on it and in the last couple of days, I added 14 more. Now, I have 210 songs on it. Cool. The issue I have is NONE of the new songs play. I do get a good mixture of music and it's pretty random but in the 7 or so hours I listened to my iPod today at work, NONE of the new songs I added played at all. I would guess at least one of the new songs would have played but none did.
I found the iPod manual online in PDF format and read the instructions for "reshuffling" the iPod, but I'm not sure that worked. So, here are my questions:
When I add new music, must I manually "reshuffle" the songs manually or should that happen automatically?
When I "reshuffle" the songs, I follow these steps: "To reshuffle songs, slide the three-way switch from shuffle (icon) to play in order (icon) and back to
shuffle again. Must the iPod be playing music when I do this or does that matter?
I manually add the music to the iPod and don't automatically sync anything, nor do I have any playlists.
Thanks in advance!
Peace...

You may want to play the shuffle with the switch in the middle play-in-order position. Then, when you play songs from the All Songs list, they play in alphabetical order. That should make it easier to confirm that songs on the new batch does actually play (because the order is not random).
Also, there are only about 200 songs on there, so keep hitting Next until hear one of the new songs. If you get back to the first song without hearing one of the new songs, something is wrong.
It should not matter when you do the reshuffle step, whether the iPod is playing or not.
Have you checked using iTunes, to confirm the new batch of songs is on the shuffle? If the iTunes sidebar is hidden, from the menu bar, under View, select Show Sidebar. The shuffle appears in the sidebar, under DEVICES. Click the small triangle to the left of the shuffle's name, to drop down its content list (indented below the shuffle) Click on Music there. The list of songs on the shuffle is shown to the right. Are those 14 new songs on the list?

I have a 1st & 4th gen ipod shuffle. When I copy a playlist to the 1st gen it plays back correctly. The 4th gen plays back the same playlist alphabetically by artist. The copy by play order function makes no difference. Any suggestions?

I have a 1st & 4th gen Ipod shuffle. When I copy a playlist to the older shuffle it plays back in order. When I copy a playlist to the 4th gen shuffle it plays by alphabetically by artist. I used the copy by play order but with no change. Any suggestions?

This is crazy. What are those guys thinking. I would love to have my 2nd generation ipod shuffle back - it was so easy to use, so easy to operate, alas it was lost/stolen! There are 2 big disasterous (disaster to ease of use) changes in the ipod 4th generation. This particularly relates to podcasts. One is they only play in order by source/type of podcast. You cannot break out of that unless, you have someone to show you how to use the voice over which is not covered anywhere on the very thin manual or elsewhere. Secondly and just as bad but related also, you cannot line them up on your shuffle by date, preference, anything. ONLY apple will do this for you. I hate the thing and will return it today after visiting Apple 3 days in a row to try and get answers, trying to apply the answers and realizing beside the fact that some of the answers given were wrong, they were not going to lead to ease of use. Who said this was better? I was struggling with this (not knowing how to break out of one type of podcast) until i went to Apple and talked to about 4 people who knew less than i did about the shuffle. OUr family has just bought 2 new macbook pros for my son and wife. I have had my macbook for 4 years and love it. I had my ipod shuffle (2 gen) for the same time and loved it but now I don't trust Apple. Are they going to make changes just to make changes. Get some consumer advice, please not just from nerds who want more buttons but from everyday people.
A Bunch of wasted time, yfbolsen

My nano 4th Gen. ipod will not sync album I just purchased from itunes. It says it is syncing but does not. Can anyone help?

My Nano 4th gen. ipod will not sync my new album I just purchased from itunes store. It says it is syncing but does not transfer music. can anyone help? I am using windows 7.
thanks,
B.H.

yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed. click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
click on music check mark music done and sync
problem solved
thanks apple

4th Gen iPod Shuffle, not recognized by my Macbook Pro

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