4th Gen ipod touch has a white screen

4th Generation ipod has a white screen.  I have done the hard restart with no success.  Have attached it to the computer for a restore--it goes through the whole process and the white screen stays.  Even with the white screen, you can hear that you slide the bar to start and apps are available, but the white screen won't go away.  It is only 2 days old!!!  HELP!

Try starting with the bold:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

  • My 4th gen ipod touch has crashed, just displaying a dark blue screen.  It won't turn off or do anything.  Connecting it to the laptop does nothing either.  Is this common and any ideas??

    My 4th Gen ipod touch has crashed, just displaying a bark blue screen.  It will not turn off or respond to any buttons being pressed or held for a number of minutes.  Connecting to the laptop does not help either.  Has anyone had this happen on their i touch or have a solution??
    Thanks

    If not successful, try the remaining actions of:
    iOS: Not responding or does not turn on

  • My ipod touch has a white screen and I am unable to reset it.  Can anyone help?  I

    Hi...  any help would be appreciated.  My iPod Touch has a white screen.  I have tried resetting it following the directions on Apple's site and have not been successful.
    Can anyone help?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My 4th Gen iPod Touch has my location wrong

    My 4th Gen iPod Touch that runs iOS 5, has my location way wrong.
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    The iPod get its location from where the Apple database thinks your router is located.  (Was your router ever in Columbia SC?).  In any case, sometimes Apple 's database is incorrect.  There is nothing you can do about it.  Apple should eventually correct it.

  • My 4th gen iPod touch has been plugged in for hours but it won't charge or turn on

    I have a 4th gen iPod touch. It has been plugged in for hours but it won't charge or turn on. I cannot restore it because it won't show up in iTunes. I have tried pressing and holding the home and/or the power key but that does not work as well. I have tried restarting Apple Mobile Support. I have updated my iTunes. I have tried EVERYTHING but it will not turn on at all. Any suggestions?

    Hi BCarolinaCopper,
    This sounds like you need to have a battery replacment this can be done if you have AppleCare or you will have to pay if unable to if the fault continues please
      visit a apple store genuis bar contact them via this link or https://www.apple.com/uk/retail/geniusbar/ or through the support on https://getsupport.apple.com/GetproductgroupList.action
    Good Luck

  • My ipod touch has a white screen

    my ipod touch has a blank screen. It won't do anything. How do I fix it?

    Frequently a white screen is due to a hardware problem and service is necessary.  It appears that Apple confirmed the hadware issue.
    Apple will exchange it for this price:
    Apple - Support - iPod - Repair pricing
    A third-party place like this one may be less expenisve.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • 4th gen ipod touch has white screen

    I have a 4th generation Ipod touch. The screen turned white all of a sudden for no reason. I've tried holding buttons letting it die and plugging it back in but the white screen is still there.It still makes noise. like the other day it was making a noise like someone was calling it. Then if I press the sleep/wake button and home button it takes a picture and I can hear the noise but still have the white screen. Does anyone know what I can do? Thanks

    try one of these ways:
    > restore you iDevice with iTunes in Recovery Mode (if you have to... back up your device before restoring)
    > let the battery go completely dead.... then plug it using USB to PC or Mac OS
    > replace the LCD with www.ifixandrepair.com
    > go to the Apple Store (official store not retail) and see what they can do. they can replace your device for refurbished price

  • Ipod touch has a white screen with lines on it and wont power off and wont connect to my computer

    My ipod has a white screen with line on it and wont turn off and wont connect to my computer . It wont reset or reboot with holding the on off button and home button either any help would be appreciated

    http://support.apple.com/kb/TS3281
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT1572 my ipod touch has gone white screened and it doesnt do anything, what can i do ?

    My ipod touch has gone blank with a white screen and it doesnt do anything, what do i do ??

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My ipod touch has a white screen and it wont turn of

    I was playing a gamem and all of a sudden the screen turned white! it wont even turn of. I tryed to put it into Dfu mode and held the top button to it didnt work. so right now i left the ipod on with the white screen and i hope it will run out of battery. So can u please reply to me as soon as posible. Thank you

    Problem is I can't restore via iTunes, because when I plug the iPod touch into my laptop, it states it doesn't recognize the device - "USB device not recognized".  iTunes has no device listed for my iPod touch.
    It was plugged in all day while I was at work, could that be the problem?
    I tried to do it with the DVU method and it didn't work either.

  • Ipod touch has blank white screen

    My Ipod touch has a blank white screen. I have attempted to restore and restart. I have also reset. The touch is recognized on my itunes page. It will allow me to eject the ipod. I also put earphones on to determine whether I could hear anything (desperation). I can hear something through the speakers. Not music but kind of like dead air---a little hissing----so I know something is going on. I am confused about what to do or whether that little white screen is the beginning of the end. Any insight into my problem would be much appreciated

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • My 4th gen ipod touch has started to quit right for no reason.

    My ipod 4th gen has developed a mind of its own. Doesn't matter what I might be doing it will just quit and go to a black screen. Wait a few seconds and it will restart. I have upgraded to ios 6.0 hoping that the problem would go away, no luck.
    I tried to do a restore and got a message telling me that it could not be completed. Tired a few more times same message about the server. Any help appreciated.
    Tom

    If not successful, try the remaining actions of:
    iOS: Not responding or does not turn on

  • My second gen iPod touch has a blank screen, and won't turn on or charge in an AC outlet. When plugged into iTunes, it is completely recognized and synced, but the screen remains blank and off. What can I do?

    Hello.
    I recently woke up this morning to use my iPod Touch (2nd Gen) to find that it was completely unresponsive to both buttons and would not turn on. I had been using it the night before and had not charged it. Thinking the battery was drained, I plugged it into a wall outlet for two hours, and still no sign of life on the iPod. Plugging it into the computer, it immediately showed up in iTunes and synced normally, and even indicated it had nearly a full charge. Still, however, the screen showed nothing. I checked the lock and home buttons to see if it was stuck, but it was not. Does anyone have an idea of what this is? Do I need to get my iPod repaired? Any help would be appreciated.
    I am running iOS 4.1, and am out of warranty coverage.
    Thanks,
    - Justin

    1; Do a hard rest by holding the buttons at least 15 seconds. Does the Apple logo come on?
    2. Hold the power button down for at least 5 seconds. Do you see the battery symbol?
    If the answer is no to both questions, you most likely have a hardware issue--possible bad battery.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My new iPod touch has a white screen and does not reset

    Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
    Is there a quick fix or should I just return it under warranty?

    mgerace wrote:
    Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
    Is there a quick fix or should I just return it under warranty?
    Don't mess around with it.  Return it.

  • My ipod touch has a white screen and is boiling hot what do i do?

    So i was on facebook and all of a sudden my ipod touch screen froze, i clicked the home button and the screen turned white, i've left it to drain the battery but its still white and i touched the back and its boiling hot like burning hot. Going on a trip tomorrow and really really need my ipod touch for the trip. i've tried plugging the ipod into the computer but its not recgionzing it...
    It's a new ipod touch in white the fourth generation one..
    Any ideas what to do??
    Thank you,
    Amelia Smith.

    Try a hard reset.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

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