4th gen ipod touch will not come up on Itunes

I have a 32gb 4th generation ipod touch and whenever i connect it to itunes it says this ipod cannot be used because the Apple Mobile Device service is not started. I don't know what this means and i cannot sync my ipod anymore.

Type " Apple Mobile Device service" into the search bar at the top of this screen next to "Support" and see if the resulting articles help.

Similar Messages

My 4th Gen Ipod touch will not get past the apple logo

My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it). Once it gave me the connect to itunes screen. I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP!

This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;)

TS3572 My 4th gen ipod shuffle will not show up in iTunes

My 4th gen ipod shuffle will not show up in iTunes, and is not recognized by my computer. I am using a MacBook Pro purchased six months ago, with all software up to date. I am using the most recent version of iTunes,and the original factory connector. It does charge through the computer, but is not seen by the computer. I have gone through all of the recommened troubleshooting, and have verified that the connectors are plugged in properly.

Thanks for a reply
The cable that I'm using came with my 5th gen nano. The 6th gen Ipod shows that it's connected but the computer doesn't see it, so I don't think that it's the cable.
I did try this before when looking at the troubleshooting guide and nothing happens. It just resets and then the Ipod screen tells me that it's connected to the computer. It still is unseen by Itunes and no where to be found in my computer.
I don't have another computer to plug it into at the moment but I may be able to visit a friend that owns a decent PC in a few days. If that doesn't work out I will be getting a new lap top in a week and I'm hoping that it will work on that, but it won't be a Mac. So, let's say it works when I plug it into one of these computers, should I reset my Ipod from there or is there something else I should do?

My 4th gen ipod touch will not work in a philips or Sony docking station

I bought a philips(DC320) clock radio and my ipod touch would not work in it. Thinking it was a problem with the connector on the radio I returned it and bought a Sony ICF-CS15ip because the store was out of the philips radio. When I plugged my 4th gen ipod touch into that again my Ipod touch would not play through the radio but the radio would recognize and charge the ipod. I tried my daughter's 2nd gen ipod touch in the Sony and it worked great. So It looks like there is a problem with the my ipod. Sony claims that the ICF-CS15ip is compatible with the 4th gen ipod touch and I have the latest IOS 5.1.1 on my ipod. Any suggestions before I go to the Apple store? The Ipod is only 6 months old.

You can try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPOd.
That has worked for some users.
However, sometimes an iOS update will break compatibility. In that case yo have to wait for either Apple or the dock manufacturer to issue a firmware update.

HT1430 My 4th Gen iPod touch will not turn, doesnt charge, and i can't reset in computer because it says it is protected by a passcode, but i cant enter pass code because the screen stays black and won't even light up... What do I do

My 4th gen iPod Touch has had a blank screen for about 3-4 weeks now, it will not turn on, sync, or charge. iTunes recognizes its plugged up, but i cant reset it because it says its passcode protected, but i cant enter passcode due to screen not lighting up or working. How do i fix this?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My 4th Generation iPod Touch Will Not Back-Up On iTunes

My iPod Touch will not back up. I have the newest version of iTunes and my iPod Touch is running iOS 6 and sometimes it won't sync or even be recongnized as a device. iTunes says my last back up was on August 27th, and I've synced it multiple times since then. It is critical that I find a solution soon, because if the last backup was on the 27th, that means the software backed up is 5.1.1, and I'm selling my current iPod on eBay and it ships next week as I await the new iPod Touch and I need to restore from that backup! I cannot start as a new iPod Touch. Any solutions?

Type " Apple Mobile Device service" into the search bar at the top of this screen next to "Support" and see if the resulting articles help.

My 4th gen iPod touch will not work. The unlock screen comes up but dosent do anything because its is frozen. the after 5 to 10 seconds it looks like it will shut off but that also freezes. After a few seconds it goes back to the unlock screen. Help!

I dont know what to do I need help to fix this, my entire life is on that thing!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My 4th gen iPod Touch will not turn on

Over the last two years, I've battled with inconsistent performance from my iPod Touch 32GB 4th Gen. At some point, I think it got overheated, and I believe that's when the battery issues started. Here's an in-depth look at the various problems...
1) The iPod will not turn on for weeks at a time. YES, I HAVE tried pressing the home button and wake button at the same time. Please do not suggest that I do that. When I plug it into either a USB port or my wall charger, the iPod will either A) not respond in 90% of cases or B) show the little charging symbol in the other 10%. If I unplug my iPod at this point, it shows the typical "Connect to charger" illustration. However, if I leave it connected to the wall, it will sit there, acting like it's charging, but never actually does. It never even gets to the Apple screen, and this often goes on for days. I have already tried "restore" mode in iTunes to no avail either.
2) The iPod will charge (after weeks off of the charger), but only for about 25-30 minutes. Once I get it to turn on, it will only charge to about 20% usually, and then I have to remove and re-insert the USB plug to get it to charge further. I cannot use the iPod during this charging time, as it will deplete the battery and put it back in the state from number 1 for weeks. In connection to this problem, my laptop (primary charging source) now makes the sound effect of a USB device being inserted and removed fairly often, even when no iPod is connected, and when the iPod is connected, the USB ports will randomly charge (or not charge) my iPod.
3) Even on full charge (that rare occasion), my battery life only lasts about an hour.
I don't have a Genius bar anywhere near here, and this iPod is at least 3 years old, so it's not worth pouring a lot of money into to repair or replace. Any solutions?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Sounds like at least a bad battery

My 4th gen iPod touch will not power on, will not charge anywhere, and is not recognized as plugged in by iTunes. This is irritating, as a friend had given it to me in perfect working condition because she got a new 5th gen iPod Touch.

I just got this 4th-gen Touch from a friend because she got a new 5th-gen. when she gave it to me, the 4th-gen was in perfect working order, and I haven't used it since she gave it to me. I had put it in sleep mode and put it on my dresser, wher it has sat without being messed with for two weeks. Now, all of a sudden, it won't power on, it won't charge no matter WHERE i plug it in to charge, and not even a hard reboot has worked. My computer will not even recognize that it is even plugged in. There is no red low battery symbol displayed, nothing to make it seem as if it is charging, and, if it is charging, no response is evoked from it when I tap it, or push any buttons. The warranty on the thing has expired, and I really need to find out what is wrong with it and get it fixed. Can ANYBODY HELP ME????????? if somebody can point me in the right direction, or even help me get it physically fixed, i am willing to give MAJOR points, and it would be greatly appreciated.

Didn't you already post something similar:
Yesterday, I went and bought a refurbished 3rd-generation iPod touch, with a warranty for needed repairs in the future. When I went home after buying it, I plugged it into my computer to start charging. I plugged it in, and the battery in the iPod exploded, and now it won't power on period, even when it is plugged in or docked. I bought a warranty to go with the iPod because I figured that I was probably going to drop it, and then need it repaired. But Apple cannot even find the purchase record on file from where I bought the AppleCare warranty on it, so now I am stuck with what is now basically a paperweight. What should I do?
iPod touch, iOS 4
And would this be the same iPod with the fried battery?

New 4th gen ipod touch will not let me sign in.

ID has been set up and verified. itunes account is also set up. When we try the sign in on the device, we get the message "Could not sign in...The request timed out" Any ideas to get this kid rolling?

What happens when you try to sign into iTunes?
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
- A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
- A 3G to 5.1.1 Requires iTunes version 10.5 or later
- A 4G to 6.1.5 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
- A 5G to iOS 7. Requires iTunes 11.1 or later if you update via iTunes
Identifying iPod models

4th Gen iPod Touch will not restore or do anything!

I have a iPod Touch 4th Generation 64gb. One day, it restarted itself without input on my part. Now, it's showing the "Connect to iTunes" screen. When I connect it, iTunes says its found an iPod in Recovery Mode. When I click Restore, it downloads the latest update and goes through the process of restoring my iPod. However, when the iPod screen shows the loading bar under the Apple logo, the screen flashes white and restarts. Obviously, iTunes spits out Error 9 because of the loss of connection.
I've done everything from hard resets to entering DFU mode. NOTHING WORKS!
To include some extra info:
- It's out of warranty
- It's Black
- I've tried this on three ( 3 ) different PCs
Any help would be appreciated. And also, spitting back Apple support pages is NOT helping.

DId you try this:
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
If you tried evetthing here then make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

1st gen ipod touch will not work with new iTunes 11.help!

1st generation Ipod Touch. I ran an update on my ITunes on my PC, and my IPOD will no longer connect to my itunes. Please help. If at all possible.

iTunes 11 works with all model iPods.
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
iOS: Device not recognized in iTunes for Windows

Help please.... My 3rd gen Ipod Touch will not sync up to Itunes....

It keeps bringing up a window that is recognizing the Ipod as a camera and starting Camera wizard. I followed the troubleshooting steps - I have the updated ITunes version, I have restarted, I have switched USB ports.... The last step is to reinstall Itunes, but I am afraid I will lose all of my recent music that I have uploaded from CDs (& spent hours doing!)

Reinstalling iTunes will not do anything to your music/iTunes library. However, you should always backup your important files.
iTunes: Back up your iTunes library by copying to an external hard drive
I would remove and reinstall all the Apple software using:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Ipod Touch will not turn on, recognize itunes and fully function.

My Ipod Touch will not turn on, recognize itunes and fully function. When it does, once in a blue moon, after 5 minutes it freezes. I am wondering if its becuase battery was left dead for 2 weeks or problems with the iOS. Resetting does not help.
Any help will be greatly appreciated.

Hi,
Try a Reset
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the iPod On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

TS1717 ipod touch will not connect to the itunes store

can some one tell my why the ipod touch will not connect to the itunes store - just says it can not connect.

Hello, rumisha.
Here is an article that will help you troubleshoot the connection to the iTunes store you are experiencing on your iPod Touch. Scroll to the section labeled Troubleshooting on an iPhone, iPad, or iPod touch. Attempt to connect to another wifi network to see if the issue persists as this could be the cause.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Also, check the date and time. I have attached a screen shot as this could cause an issue if not set correctly.
Cheers,
Jason H.

4th gen ipod touch will not come up on Itunes

Similar Messages

Maybe you are looking for