4th gen ipod touch wont charge, turn on, or appear in itunes for recovery.

I have been trying to fix it for a few days now, repeatedly being linked to the same support pages but to no success. I ran the diagnostics tool in iTunes and everything is working fine it is just the device wont appear at all. I saw a back up that is saved from a few months back but i'm not sure what to do with it. It is stuck in a black screen, and nothing appears on screen. I have left it plugged into a wall charger and into my computer for several hours but no progress. It has 6.1.5.

Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable       
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar                              

Similar Messages

  • HT1430 My 4th Gen iPod touch will not turn, doesnt charge, and i can't reset in computer because it says it is protected by a passcode, but i cant enter pass code because the screen stays black and won't even light up... What do I do

    My 4th gen iPod Touch has had a blank screen for about 3-4 weeks now, it will not turn on, sync, or charge. iTunes recognizes its plugged up, but i cant reset it because it says its passcode protected, but i cant enter passcode due to screen not lighting up or working. How do i fix this?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My 4th gen Ipod Touch won't turn on/charge?

    I have the 4th Gen Ipod touch. I was using it after it had been saying 20% battery remaining for awhile. I locked the screen, then I tryed to press the power button again to unlock it but it wouldn't work. I automatically assumed it had died completely so I tried plugging it in to charge. Even after letting it sit for a while it will not charge or turn on. I tried plugging it into a computer to charge as well, but my computer still wouldn't pick up on it. I tried the usual "hold down power button and home button at the same time for a few seconds" thing, but that was useless because my home button barely works. I cannot plug the ipod into a computer to restore it anyway, because my stuff isn't backed up and I am on iOS 4.something (as the original computer i had my iTunes on stopped working, so I havent been able to update it) so I will lose all my photos and music (I didn't purchase all my music from the itunes store). Does anybody have any suggestions? I tried calling Apple but Im out of warranty so they wouldn't help me, and theres only one Apple store in my state (and its nearly 4 hours away) so I'm basically screwed, right?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My 4th gen ipod touch wont sync only check marked songs, how do i fix that?

          I just got a 4th gen. ipod touch.  it works fine everything is great on it but when i try to sync only check marked songs onto it from itunes it wont sync any songs at all.  I thought i solved the problem when i clicked "autofill" in the music tab under "my devices" but all that did was randomly put songs on my ipod.  i went to the settings and unchecked "choose items randomly" and tried again but it did the same thing.  i know its not my computer cuz the same thing was happening with my old ipod.  i have "sync only checked songs" marked but it just wont work.  PLEASE HELP ME!!

    http://support.apple.com/kb/ts1567
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • My 4th gen iPod Touch will not turn on

    Over the last two years, I've battled with inconsistent performance from my iPod Touch 32GB 4th Gen. At some point, I think it got overheated, and I believe that's when the battery issues started. Here's an in-depth look at the various problems...
    1) The iPod will not turn on for weeks at a time. YES, I HAVE tried pressing the home button and wake button at the same time. Please do not suggest that I do that. When I plug it into either a USB port or my wall charger, the iPod will either A) not respond in 90% of cases or B) show the little charging symbol in the other 10%. If I unplug my iPod at this point, it shows the typical "Connect to charger" illustration. However, if I leave it connected to the wall, it will sit there, acting like it's charging, but never actually does. It never even gets to the Apple screen, and this often goes on for days. I have already tried "restore" mode in iTunes to no avail either.
    2) The iPod will charge (after weeks off of the charger), but only for about 25-30 minutes. Once I get it to turn on, it will only charge to about 20% usually, and then I have to remove and re-insert the USB plug to get it to charge further. I cannot use the iPod during this charging time, as it will deplete the battery and put it back in the state from number 1 for weeks. In connection to this problem, my laptop (primary charging source) now makes the sound effect of a USB device being inserted and removed fairly often, even when no iPod is connected, and when the iPod is connected, the USB ports will randomly charge (or not charge) my iPod.
    3) Even on full charge (that rare occasion), my battery life only lasts about an hour.
    I don't have a Genius bar anywhere near here, and this iPod is at least 3 years old, so it's not worth pouring a lot of money into to repair or replace. Any solutions?

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    Sounds like at least a bad battery

  • My 4th gen ipod touch wont connect to itunes or my windows computer

    I have a windows 7 computer and have the latest updates for both itunes and my ipod touch. But my computer and itunes wont recognize my ipod to sync it. Its charging but thats all. Has anyone had these problems ? I already tried reinstalling itunes and nothing. restarted my computer and nothing. Idk what else to do,
    PLEASE HELP ME !!

    http://support.apple.com/kb/TS1369
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • 4th gen ipod touch wont work after 6.0 update? stuck on boot screen

    last night i downloaded the new os for apple. i plug it in to the comp and its in recovery mode? anyway then i install the update and restore, (that was the only option i could do) but now my ipod after restarting wont go past the boot menu, also my computer no longer recognizes my ipod any help anywhere?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • 4th Gen Ipod Touch Wont play aps, after downloading app, it will flash, then go back to the home screen. What can I do?

    Downloaded Apps. After download. We tap it to play and it flashes, then returns to home screen. Brand New IPod.

    No know solution yet.
    https://discussions.apple.com/thread/4319809?tstart=0

  • My 4th gen iPod touch has been plugged in for hours but it won't charge or turn on

    I have a 4th gen iPod touch. It has been plugged in for hours but it won't charge or turn on. I cannot restore it because it won't show up in iTunes. I have tried pressing and holding the home and/or the power key but that does not work as well. I have tried restarting Apple Mobile Support. I have updated my iTunes. I have tried EVERYTHING but it will not turn on at all. Any suggestions?

    Hi BCarolinaCopper,
    This sounds like you need to have a battery replacment this can be done if you have AppleCare or you will have to pay if unable to if the fault continues please
      visit a apple store genuis bar contact them via this link or https://www.apple.com/uk/retail/geniusbar/ or through the support on https://getsupport.apple.com/GetproductgroupList.action
    Good Luck

  • My old 1st gen ipod touch wont turn on and makes a clicking sound when I plug it in.

    My old 1st gen ipod touch wont turn on and makes a clicking sound when I plug it in. The ipod doesnt turn on when I plug it into the wall, even if I let it charge, and itunes won't recognize it. I have tried to reset it with the home and power buttons. Whats wrong and how can I fix it? I think it might be the memory or the battery. What could the clicking sound be related to? Thanks

    Try placing the iPod in recovery mode and then try restoring the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    After that I would make an appointment at the Genius Bar of an Apple store.

  • HT201263 My 4th gen ipod touch is 6 mos old and will not turn on

    My 4th gen ipod touch is 6 mos old. Tried to turn on today and nothing.  Plugged into computer held down sleep/wake button and plugged into computer with usb.  Nothing.  It has not been dropped or bumped.  It has been stored as I don't use it often only to play music on spotify thru internet.  I probably haven't used this ipod more than 20 times.  Any suggestions?

    - After being connected to a charging source for at least an hour see if placing the iPod in Recovery mode will allow a restore.
    - If not successful time for an appointment at the Genius Bar of an Apple store.

  • I got a usb charger for my 4th gen Ipod touch that at first allowed my to charge and transfer music from my laptop to the Ipod now nothing happens when I plug the usb

    I got a usb charger for my 4th gen Ipod touch that at first allowed my to charge and transfer music from my laptop to the Ipod now nothing happens when I plug the usb cord and Ipod into my laptop. Its mac so it is an apple system. I am wondering how I can fix this problem I am not very good with techy stuff so this is very confusing how it was working and it just stopped.

    Hi johnsmiff99,
    That is never fun when your iPod touch does not show up on your Mac. Take a look at the article below to walk you through on getting it to show back up on your iTunes. It is very easy to read so you wont feel overwhelmed with to much techy jargon. Let me know if you get this worked out. 
    If you don't see your connected device in iTunes for Mac
    https://support.apple.com/en-us/HT203979
    Take it easy,
    -Norm G.  

  • Hi , i have a 4th gen ipod touch and it runs on 4.3.5 but it wont let me update it to 5.1.1! everytime i try to install it..it says "sorry your network timed out" and wont let me! i tried so many times and it still wont work.. what to do?

    hi , i have a 4th gen ipod touch and it runs on 4.3.5 but it wont let me update it to 5.1.1! everytime i try to install it..it says "sorry your network timed out" and wont let me! i tried so many times and it still wont work.. what to do?

    Disabling the computer's security software (firewall and antivirus) usually resolves that error.

  • My 4th gen ipod touch has crashed, just displaying a dark blue screen.  It won't turn off or do anything.  Connecting it to the laptop does nothing either.  Is this common and any ideas??

    My 4th Gen ipod touch has crashed, just displaying a bark blue screen.  It will not turn off or respond to any buttons being pressed or held for a number of minutes.  Connecting to the laptop does not help either.  Has anyone had this happen on their i touch or have a solution??
    Thanks

    If not successful, try the remaining actions of:
    iOS: Not responding or does not turn on

  • Itunes wont recognize my 4th gen ipod touch but computer will

    iTunes refuses to recognize my 4th gen. iPod touch. Both are up to date with software and ive restarted my computer, ipod, and itunes multiple times and done everything ive found online. the computer recognizes it and says its working properly, but itunes does not put it anywhere in the devices. nor can i find it.

    You need a third-party program like TouchCopy or PhoneView to copy photos from photos synced to the iPod to a computer.

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