4th gen iPod won't load songs; my 5th gen and Nano will...

I have a 4th gen iPod that was working with no problems until my girlfriend unintentionally erased all the songs when she installed iTunes on a new computer and connected the iPod. In the meantime, I acquired a 5th gen iPod and Nano and have been using them without event on my computer.
When I tried re-connecting the 4th gen iPod to my computer, the songs wouldn't load. I've updated iTunes and the iPod software to the latest versions and still can't get it to work. I've tried restoring the iPod numerous times and when I try to sync it (either manually or automatically) it says "the required file cannot be found". It has sometimes said "an unknown error has occured (-69)" which would mean something is wrong with the files themselves, but then why would my other iPods work fine using the same files?
What's weird is that the iPod won't load any of the songs but will load the names of playlists.
Does anyone have any ideas what's going on here?
Thanks
  Windows XP  

Hi, thanks for the response.
Yes, I did try the 5 R's a few times without much success, it seems.
And I did research the (-69) error message which on the site says,
"This error occurs when iTunes tries to send files to your iPod, but a file (or files) is unusable (something is wrong with it."
But like I said, I'm confused as to why one iPod would be happy with the files but my other one wouldn't. I've tried choosing random songs to put on the iPod (thinking maybe my first song in my library is corrupted) but no songs seem to load. The other error message I get is "The required file cannot be found". But why can my other iPods find them?
  Windows XP  

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