4th Gen shuffle not recognized by Mac OS. What's wrong?

I've been through two 4gen shuffles within a week. Connected them to my NEW MacBook Pro, with up-to-date iTunes. Say's they're currupted. Restore won't work. Tried the connection on another Mac, same thing.
Just for the heck of it, I connected it to my work "Windows" machine and iTune for Window's recognizes it just fine.  What's wrong?
This shuffle should just work on my Mac with no issues! Not happy, not happy at all. 

After a trip to the Apple and over two hours with three different Apple speciaists, not luck in resolving this issue. The 4th Gen shuffle is not recognized. The Apple Store confirms that the Shuffle is fine and works on their Macs in the store.
Steps taken so far...
Removed iTunes and re-installed twice, did not resolve the issue.
Removed Symantec Norton Security Suite.
Performed an Archive Install of Mac OS 10.6 Snow Leopard
Ran various disk utilities, still than same.  The Apple Disk utilitiy continuely shows errors on the shuffle.
Tried the shuffle on my wifes new 27" iMac, the same thing happens on her Mac.
Multiple restores through iTunes, no luck.

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