4th gen shuffle recognized in ITunes 11.01, but keeps crashing ITunes

When I plug the IPOD Shuffle 4th Gen into my computer, it loads ITunes which proceeds to crash. I can re-open ITunes, and my device is recognized. I am even able to drag and drop stuff into one of my folders on there. However, if I in anyway select (or even click) the IPOD from the menu on the left, ITunes crashes immediately. I can't see what's on my IPOD, and definitely can't add or subtract anything from it.
I have Win 7, and recently reformatted for a new SSD, but all my drivers are current and I had no issues prior to reformatting (which was using the previous version of ITunes, 10.xxx)
Here's the error Windows gives me when it crashes and I have already reinstalled ITunes multiple times:
Problem signature:
Problem Event Name:          BEX
Application Name:          iTunes.exe
Application Version:          11.0.1.12
Application Timestamp:          50c8fc7e
Fault Module Name:          iTunes.dll
Fault Module Version:          11.0.1.12
Fault Module Timestamp:          50c8fc70
Exception Offset:          00fa86d1
Exception Code:          c0000409
Exception Data:          00000000
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          1033
Additional Information 1:          7d8a
Additional Information 2:          7d8ad07e4365baa53fd4619d89dc12b6
Additional Information 3:          1de3
Additional Information 4:          1de3844aaa51acd72b7f84b9515e899f
Any help would be greatly appreciated... this has been a very frustrating process, especially as I've also been *fortunate* enough to learn that my IPOD loses it charge if I leave it when my computer is in sleep mode or off despite the fact my motherboard still has power to the USB ports and charges everything else...

i dont think it has finished updating

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IPod nano (4th gen) not recognized by iTunes 11.1.3

I have an iPod nano (4th gen). After upgarding iTunes to v 11.1.3 (MacBook Pro) I get the follwoing message:
iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.
Unfortunately, I restored to factory settings, which erased everything, but each time I connect the iPod I get the same message.
It must be an issue with compatibility because I get the same message with my wife's iPod (same gen), but hers syncs just fine on her iTunes (v 10), and I get the same message using two different USB cables.
So now my iPod is essentially empty (factory settings) and as good as a paperweight unless there is a way to get iTunes to recognize and sync. If I could get past the error message, I suspect it would be easy to sync automatically or manually.
Any help would be appreciated.
Thanks

Hi JMfromMN,
Thanks for using Apple Support Communities. If your iPod isn't recognized by your computer, this article may help:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Since your wife's iPod displays the same behavior omn your computer, it sounds like the troubleshooting for the iPod itself (which you've largely already done anyway) can be skipped.
Cheers,
- Ari

IPod Shuffle 4th-Gen NOT recognized by iTunes

I have this Shuffle that won't be recognized by iTunes and it has no music in it. When I connect it to my iMac it only shows up as a flash drive with a lonely file called "iPod Control." I tried deleting this file just to see what would happen but it isn't possible. It also says that the file has zero kb.
I don't think I have to restart my computer or iTunes or anything like that so there must be something else to do. Also I have everything updated. Your help would be really appreciated, thanks.

Hello eleanor118,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod shuffle (4th generation): Not seen in iTunes
http://support.apple.com/kb/TS3572
Have a nice day,
Mario

IPod Touch 4th gen not recognized in iTunes, read below...

So I plug my iPod touch 4th gen into my Windows 8 laptop and I get the little Windows 8 has recognized that a USB device has been plugged in jingle. But the iPod does not charge, is not recognized by iTunes, and is not recognized by File Explorer. So all I really get is the jingle. How do I fix this? I just downloaded the latest iTunes (11.1.1). Thanks for your help!

I was having the same problem, finally figured it out. I am a W8 user. Went to control panel, device manager, and expanded portable devices. I happened to have my iPhone plugged in to a USB port, and it showed up. Clicked on the iPhone, clicked on the driver tab, and updated the driver. Now it connects to iTunes.
شركة نقل اثاث بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة مكافحة حشرات بالرياض كشف تسربات المياه كشف تسربات المياه كشف تسربات المياه شركة تنظيف خزانات بالمدينة المنورة نقل اثاث بالدمام شركة تنظيف منازل بالمدينة المنورة شركة كشف تسربات بالمدينة المنورة غسيل وتنظيف خزانات بالمدينة المنورة شركة تنظيف خزانات بالرياض شركة تنظيف فلل بالرياض نقل عفش شركة تنظيف بالرياض شركة تنظيف بالرياض شركة نقل اثاث بالرياض شركة نقل اثاث بالرياض شركة تنظيف فلل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف خزانات بالرياض نقل اثاث في الرياض شركة مكافحة حشرات بالرياض شركة تنظيف شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نقل اثاث شركة تنظيف مجالس بالرياض افضل شركة تنظيف بالرياض افضل شركة تنظيف بالرياض شركة تنظيف موكيت بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة تنظيف شقق بالرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات شركة تخزين اثاث شركة نقل اثاث الرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات بالرياض شركة تخزين اثاث شركة نقل اثاث الرياض
So apparently the driver in my iPhone 4 was the problem. The TS1538 article did not address this issue. I still think it has something to do with the iTunes 11.1.1.11 update, because my phone and my wife's iPhone 4s worked before the update and didn't after the update. My guess is this is the problem many are having right now.

Problems solved: Ipod touch 4th gen not recognized in itunes on windows 8 laptop

Hi everyone,
Since the latest update of itunes I have been having trouble trying to sync my ipod touch 16gb (4th gen) with my laptop which I recently updated to windows 8.1. For a week now I been hitting my head for updating both my laptop and the itunes as I can no longer sync with my laptop, and I didn't even know where to begin to solve this problem.
I tried following all the instructions on the website to try and fix my problem so I got really frustrated and decided to delete all the apple softwares on my laptop. I decided to give it another try and download itunes over fresh and would you believe it... IT WORKED! Now my iPod is syncing again.
So, guys if your still having this problem, then follow these steps
1. Access control panel on laptop
2. Click on programs > Uninstal programs
3. Click on the following (5) applications and uninstall:
Apple application support - Uninstall
Apple mobile decive support - Uninstall
Apple software update - uninstall
Bonjour - uninstall
itunes - intall
5. Then access itunes and download itunes again and install
It should work when you connect your ipod via cable.
Hope this helps
All the best guys!

Yes that is a standard fix:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

IPod touch 4th gen not recognized by iTunes 10.7 64-bit, but any solutions I found online do not work.

Everywhere I've looked here has not worked. I have recently gotten a windows 7 laptop and downloaded iTunes, but my iTunes will not recognize my iPod.
Here are some of the things I've done:
- Verified AMDS is installed
- Reinstalled iTunes and Quicktime
- Opened msconfig
- The iPod touch troubleshooting steps
- Taking a screenshot and searching classification of devices for iPod touch or "Unknown devices"
- Run Diagnostics on iTunes... here are the results:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. QX311/QX411/QX412/QX511
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002AAA5C010D4F78
Current user is not an administrator.
The current local date and time is 2012-10-21 14:50:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {370057E0-093F-49E4-824A-E3DEBED9A51D}
Description:          Microsoft Virtual WiFi Miniport Adapter #4
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {87292AF8-4862-47ED-AECD-64657EE5FBDC}
Description:          Microsoft Virtual WiFi Miniport Adapter #3
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {2F013AEF-26E4-4A15-81B1-D47805867D2A}
Description:          Intel(R) Centrino(R) Advanced-N 6235
IP Address:          192.168.1.7
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Sun Oct 21 14:46:14 2012
Lease Expires:          Mon Oct 22 14:46:14 2012
DNS Servers:          192.168.1.1
Adapter Name:          {D02F01C6-F3E2-42EB-8917-2B2AE0AF751F}
Description:          Realtek PCIe GBE Family Controller
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {F2BEC325-BD71-4C8A-B49A-141B59368E8E}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-10-21 14:49:10.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp CDDVDW SU-208BB, Rev SC00
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
I personally think it's the AMDS. It says the drive does not exist even though I reinstalled iTunes multiple times...
Any suggestions?

I agree it it the driver since the diagnostics say:
Apple Mobile Device Driver not found.
Did you try step 5 of:
iOS: Device not recognized in iTunes for Windows

IPod Touch 4th Gen not recognized by iTunes

Lately, since i updated to iTunes (6/30/14), I never could have my iPod be recognized by iTunes. It is recognized by my PC and the charger works perfectly in the wall, but i can't sync my iPod to my PC. HALP

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

HT201210 I am trying to update a 4th gen ipod touch to version 6.0 but keep getting "connection cannot be made" errors. I am connected to internet. It is the first time i have updated/synced with my new laptop since getting it for xmas. my iphone has wor

HELP
Help needed to update a 4th gen ipod touch running version 4.3.5 (8L1) to the latest 6.0 version. When I connect and try to update i keep getting a box which states that a connection error occured and I cannot update.
I have been given a new laptop for xmas which runs on windows 8, and the new itunes version (which is in itself a hurdle as I am a technophobe!) and this is all becoming a bit fustrating.
I have connected, updated and synced my iphone successfully, but just hit a brick wall on the ipod. (which incidentally maybe where this laptop will end up!!)
Help if you can, but in laymans terms.......

Thank you for you input so far.....
I think we are getting nearer to the solution sort of!
Let me get this straight...... I have paid for content on itunes, bought the apple devicds in order to play said content, now I have to subscribe $25 for the privilage of playing MY library content on MY other devices. Which wasn't such an issue to do before the new and improved itunes version!!
Have I got that correct. I think I cannot associate my other iOS devices with my library because I am unwilling to pay further through the nose!!!??? or am I missing something?
Thanks
Frustrated even more now!!

I have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

i have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

Hey Xxx_Dank_xxX,
Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred? Are you working with a Mac or a PC? Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
iPod shuffle (4th generation): Not seen in iTunes - Apple Support
https://support.apple.com/en-is/HT203407
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
https://support.apple.com/en-is/HT204095
Regards,
Judy

TS1369 Since I have connected by iphone 5s to my computer my 4th gen shuffle is not appearing in itunes when it is connected. It doesn't seem to be a USB issue as the ipod is charging when it is connected to the PC.

Since connecting my new 5s my 4th gen shuffle is not recognised by itunes.
The device is not appearing in 'my computer' but is receiving power as it is charging.
I never had this issue with my 4s.
I have tried the troubleshooting with no success.
If anyone has any suggestions on what settings I need to change or what I need to do this would be greatly appreciated.
Thanks for your help.

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also see these (if you haven't found them already):
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

4th Gen shuffle not recognized by Mac OS. What's wrong?

I've been through two 4gen shuffles within a week. Connected them to my NEW MacBook Pro, with up-to-date iTunes. Say's they're currupted. Restore won't work. Tried the connection on another Mac, same thing.
Just for the heck of it, I connected it to my work "Windows" machine and iTune for Window's recognizes it just fine. What's wrong?
This shuffle should just work on my Mac with no issues! Not happy, not happy at all.

After a trip to the Apple and over two hours with three different Apple speciaists, not luck in resolving this issue. The 4th Gen shuffle is not recognized. The Apple Store confirms that the Shuffle is fine and works on their Macs in the store.
Steps taken so far...
Removed iTunes and re-installed twice, did not resolve the issue.
Removed Symantec Norton Security Suite.
Performed an Archive Install of Mac OS 10.6 Snow Leopard
Ran various disk utilities, still than same. The Apple Disk utilitiy continuely shows errors on the shuffle.
Tried the shuffle on my wifes new 27" iMac, the same thing happens on her Mac.
Multiple restores through iTunes, no luck.

How can I find an audio book on my 4th gen shuffle? Can't find it even when it's set to play in order. Tried setting it to Sync audiobooks but a warning says 'do you want to remove existing songs from other itunes library? and I don't want to do this.

How can I find an audiobook on my 4th gen shuffle? Can't find it even when I play in order. When I try to tick Sync audiobooks it asks if I want to continue to remove existing music befoer syncing and I don't want to do that. Can anyone help?

Did you already load the audiobook manually (by dragging it to the shuffle)? To confirm that the audiobook is on the shuffle...
Select the shuffle in the iTunes sidebar. If the sidebar (along left side of window) is not visible, from the menu bar, under View, select Show Sidebar.
Click the small triangle to the left of the shuffle name (in the sidebar) to drop down its content list, indented below the shuffle. Click on Audiobooks there. To the right, your audiobook(s) should be listed.
NOTE: if you don't see Audiobooks on the content list, there are no audiobooks on the shuffle.
When you turn ON the shuffle, you are playing from the default All Songs list. Audiobooks (and podcasts) do not play from the All Songs list. You need to use VoiceOver to select the audiobook from the playlist menu. This document explains how to set up and use VoiceOver on your shuffle
http://support.apple.com/kb/HT4322

My ipod shuffle 2nd gen isnt recognized in itunes

my ipod shuffle 2nd gen isnt recognized in itunes
it charges normally when its connected to a power outlet but when i plug it into my mac nothing happens

Hi HossamDorgham,
Thanks for using Apple Support Communities. This article contains some information on what to do if your iPod isn't recognized by your Mac:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Cheers,
- Ari

Does the 4th gen shuffle work with windows 8

I have a 4th gen shuffle and my laptop, windows 8, is not recognizing it. What can I do??

iTunes needs to be installed, to give Windows the necessary device drivers and services. You can get the latest iTunes installer here
https://www.apple.com/itunes/
Does the shuffle's light come on in any way? If it does, what does it do when you connect it to USB?
If the light does not come on, first make sure the docking cable plug is completely inserted into the shuffle's headphones jack, as shown in this document.
http://support.apple.com/kb/ts3572

Have a 4th gen shuffle, I cannot "sync" it.

Have a 4th gen shuffle, I cannot "sync" it. When I installed Itunes it never gave me the option to "sync" it or recognize my Ipod. I have spent hours on this, I have un installed, re installed, rebooted computer, changed ports, you name it and nothing. Please HELP.
Thank you..

If you connected it to both your computer's USB port and a USB power adapter on a wall outlet, I think you've ruled out a problem with the power source. Since you at least get the red light, the USB docking cable is probably OK.
So, if it's not the USB port or the docking cable, the cause is likely to be on the shuffle. It may be the battery or a problem on the logic board. If it was just the battery, I think it would still appear in iTunes on the computer (or at least be recognized by the system).
(If this shuffle is less than one year from purchase date, it is under warranty.)

4th gen shuffle recognized in ITunes 11.01, but keeps crashing ITunes

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