4th generation 40 gb does not work

i have a 4th gen. 40 gb that i got exactly one year ago. a week ago it started pausing for a long time before playing only part of a song. it was also skipping songs entirely. eventually it became nothing but a pic of a file folder and an exclamation point. i did not purchase a warranty. does anyone know my options in terms of getting this fixed? and does that icon indicate that my hard drive has crashed? thank you
Dimension 4700   Windows XP   40 gig

more of my saga: DHL idiots attempted to deliver, i wasn't home. i called them up and they told me to visit their facility between 7 and 8 pm to retrieve my package. once there, DHL informed me that they do not in fact give out Apple produts, ID or not. Apple policy they said. then they had me sign a little waiver to allow my delivery to be dropped off at my house today (monday). so i said, "ok, well this is not too bad, though i am not too happy considering i paid $30 for the privledge of using DHL. so today, i call from work to remind them. they assured me i would get my package, though it hadnt yet been delivered (it was about 1 pm). I get home at about 7 to see the same stupid "attempted delivery" notice on my door. irate, i call DHL and ask them just what the heck happened. aparently, there was a mix up and the driver never got the information. Afterwards, i asked if i could just change the delivery location to my job instead of my home. Nope, not without written consent from Apple. again, Apple policy. But he assured me that this time, they will get my package to me, almost a solid week before Apple sent it out for 'next day delivery.'
Way to go Apple, not only did the super expensive thing stop working for no good reason, the courier you forced me to use isnt even efficient! when i bought this ipod from Amazon.com, it took two days and it was left in my mailbox on the very first attempt. Bottom line - never purchasing another Apple product or using DHL service again...

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