4th generation ipad (a1460) 6.1.2 won't connect to ntlworld email account

I've read numerous articles on how to correct this, but none of them work.
IMAP is enabled in ntlworld settings
ntlworld is part of virgin media
virgin media use google mail
I've tried all the different variations for the server name including ntlworld, virgin media and google and none of them work.
Previous fixes have alluded to checking the port settings on the ipad, but that does not seem possible on the ipad I have.
current settings are
email: [email protected]
server: m.google.com
domain: blank
username: [email protected]
pasword: **************
description: ntlworld
use ssl: on
s/mime: off
any suggestions?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or              
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Install iTunes 11.5, that is the latest version
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
What happens when you try toupdate the apps on your iPod?
When you try in iTunes on the computer?

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