4th Generation iPod constantly freezes, please help!!!
Hi, I have had my 4th generation 20 GB iPod for about a year and a half. I have around 1200 songs on it and my iPod freezes every now and then whenever I try to play a song. When I go to reset it, sometimes it'll just return back to its normal state, but then other times, a folder with an exclamation point will pop up, then it'll just shut off and do it again. Sometimes I will lose all my songs, but then I reset it, I have all my songs again. I was wondering if there is any quick way to fix this problem. Thank you!
Try a restore again. If that does not help, you have a hardware issue.
Basic troubleshooting steps
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- Try a reset. Nothing is lost
iOS: Troubleshooting applications purchased from the App Store
- If still problem, see it iTunes nows sees the iPod so you can restore the iPod.
- Next see if placing the iPOd in recovery mode will allow a restore. For recovry mode:
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- Last, try DFU mode and restore.
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Did you try this:
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Antivirus has a tendency to freeze iTunes sync Operation with iPod Classic, causing a timeout, which corrupt your iPod filesystem, so when iTunes can't read the iPod, it is pointing to this problem. Other causes is when your iPod hardisk is dying, or your battery is dying causing hardisk crashes.
My suggestion.
Connect your iPod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after chkdsk complete.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your Ipod to the PC
When iTunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
When Restore complete, eject the iPod and reconnect again.
Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well, since you got such a huge library.
When all sync is complete, and iPod disconnected, start back your Antivirus and connect back the Internet.
If this doesn't resolve your problem, then let me know.
Good Luck! -
Itunes freezes when I connect my 4th generation ipod
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Try doing a Spotlight search for the Contacts app.
Read this for doing a search:
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(Skip to the section for Spotlight on iOS)
(Note that my links to other pages may promote my organization, and this should not be taken as an endorsement by Apple) -
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http://www.apple.com/ios/siri/
*Siri is available in Beta only on iPhone 4S, iPhone 5, iPad (3rd generation), and iPod touch (5th generation) and requires Internet access. Siri may not be available in all languages or in all areas, and features may vary by area. Cellular data charges may apply. -
On my THIRD iPod Touch aka " Mr. Freeze" Please Help!!!
I got my first 16GB iPod touch back in November and it was GREAT! I never had any function problems at all. It always tuned on , turned off , charged , synced , slept , and played just as it was supposed to. Then after about 2 months the left channel audio started cutting out . So I made a service request and sent it off to AppleCare where they quickly identified the problem and replaced my iPod with a different one.
Now the first night I had this replacement iPod it froze up on me and would not do anything until I held the home and Power button for 5 seconds until it restarts. This became a daily ritual. EVERYDAY I would go to use this iPod and it would be frozen , you could look at the screen under direct light and see that the screen was not completely off , you could not see pictures or backgrounds just different shades of black blocks and bars accross the screen vertically. And while it is in the frozen state is drains the battery VERY quickly. I can finish using the iPod at the end the end of the day with at least 75% battery left , turn it off and go home and check it 2 hours later and it will be frozen and when I get it to restart the battery is in the RED. When it is in this frozen state connecting it to the computer does nothing , the computer will not see it at all as long as it is frozen. It tried the 5 R's to every extent with no positive results.
So I got frusterated and made another service request and sent it off to AppleCare to be "Serviced". They said their technicians could find nothing wrong with it , that it met all of Apples quality control guidelines and function as expected by Apple , so they sent is back to me. It arrived to me FROZEN again!
So I tried to use it as was for about another month and decided you know what my first touch NEVER did anything like this in the 2 months I had it so I know it doesn't have to be this way. So I made another service request for this same (my 2nd) touch. Only this time I sent copies of a letter explaining every detail of the problems , and insisting that they either repair/replace or refund my money. Funny enough this time they iddentified and issue with it and replaced it with what is now my 3rd iPod touch.
Now this 3rd Touch does not do what the second one does. I does something NEW. it keeps going into RECOVERY mode , whatever the **** that is , so I will go to use it and it will not function nor turn on and when I connect it to my computer it says iTunes has detected an iPod in recovery mode and it must be restored before it can be used! So this morning I got up for work ejected the touch from my PC , it had been charging , slid the slider to unlock it and verified it was charged and ready to go abnd then turned the screen off and drove to work. Fifteen minutes later I go to turn the music on and it is stuck in recovery mode.Now I have really had it!!! If it's not annoying enough that this has to keep happening all my music is on my PC at home. So I plug it in to my PC at work and its says it has detected an iPod in recovery mode and must be restored, so I can restore it but then there is no Music on it until I can get back home to resync it with my home PC. So for the entire rest of the day I have and iPod that is no longer frozen , but also has NO content on it!This happens once maybe twice a week , not near as frequent as the last replacement Touch they sent me and it seems to be a different issue also , but still a problem just the same.
I don't understand why this keeps happening?!?! All the content is the same accross all 3 Touch's I have had. My usage remains the same for all 3. Nothing has changed accept the Firmware version between the three. The first touch was 1.1.2 the second was 1.1.3 and the third is 1.1.4.
And of course I never had any problems until I purchased the January Software Upgrade POS. Is it possible that the JSU is causing all of this? Is there a way to remove the JSU off of this Touch or would I have to revert back to 1.1.2 Firmare? And if so can it be done? If I have to do that and it is indeed the problem can I obtain a refund for the JSU because it CRIPPLES the iPod??
PLEASE help , any advice is greatly appeciated! Thanks
-CodyWell, I am VERY particular about keeping my electronics MINT. I have never not used a protective case and I have to say it is almost heart breaking to imagine the scratchs my Touch will have on that shiny back after just one day without a case...........but I am desperate. I must say I really do love my Touch. It is my 15th Media player and beyond all comparison the best Media Player I have ever owned and I am willing to do whatever is necessary to remedy this situation and be able to use my Touch as intended once again.
What gripes me the most is that I paid premium price for this iPod Touch and it has virtually no Tech support. It baffles me. I had ONE tech support phone call available within 90 days and I used it on the first Touch so now I can't phone tech support , you cannot e-mail tech support , my only option is to place a service request and send it to AppleCare and you can't give a decent description of the problem even then because you are limited to 200 characters and I am damned tired of sending it back and forth. Is it really so hard to offer decent Tech support for these $400 and $500 Media Players? Dozens of other manufactures manage to do it so why can't Apple? They've got an AMAZING product , why not give it AMAZING support? Thats all I'm saying.
Message was edited by: GrandMasterB -
I have a 4th generation Ipod Touch. It has been working for months when yesterday the battery started acting werid. I was driving and it was connected with the usb charger cable to my car stereo when all the sudden my music stopped and the stereo could not recognize my ipod at all. When I got back home, I tried to charge it so it wouldnt die but even while on the charger in the wall the battery continued to die. I charged it over night (the first time I have ever charged it over night) desperately to have battery for a 4 o clock plane flight so I would have entertianment. The ipod died over night while on the charger. When I unplugged it from the usb charging cable I noticed that the icon telling me the ipod needed to be charged came up. So I plugged it back in. The charging thunder bolt symbol popped up next to the very small red strip on the left side of the battery indicating that the ipod had no charge to turn its self on. I tried plugging it in on the computer, the wall ac charger and a stereo system made just for the ipod that also pluggs into the wall. I have used 2 different cables, the result being the same that the ipod held no charge, and it wouldnt charge at all while on the charger, and it would imediately die once i take it off the charger.
I have not idea what has happened ....
Please help
THanks!- While charging try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try restoring the iPod via iTunes. First from backup and if still problem restore to factory defaults/new iPod.
- However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective Apple should give you a refurbished iPod. -
Ipod not recognized, please help!
I am the recent owner of a 4th generation ipod nano, I also have a 2nd generation Ipod nano which works fine but when I plug in the new Ipod it says USB device not recognized and has malfuctioned. It is also not recognized by Itunes but my other Ipod works fine. I do not have the receipt for the Ipod so I cannot just go in and replace it unfortunately and I don;t think it is the cord because my other Ipod seems to work fine. I have tried updating my itunes and even uninstalled and reinstalled it but the same message pops up. The Ipod is dead and won't charge when connected to the Ipod but the screen turns on and it registers that it is connected. I have read a bunch of responses saying go in to the disk drivers and try and unistall and reinstall it but the Ipod just registers as unknown device and is only there for a few seconds because thats as long as the Ipod is recognized by the computer. Please help before I go crazy!
Try restoring the iPod, you'll find instructions here:
http://docs.info.apple.com/article.html?artnum=60983
Or Quicktime video tutorials here:
http://www.apple.com/support/ipod/tutorial/ipgettingstartedt16.html -
My 4th generation ipod nano is stuck on the apple screen even after i reset it
My 4th generation ipod nano (the nano chromatic) is stu ck on the apple screen, i tried to restore it by putting it in disk mode like apple support stated but its not showing as connected in iTunes, everytime i reset it, it just shows me the apple logo and nothing else, my warranty has long expired and i need my ipod so please help !
I assume by a reset you mean holding both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear correct? Keep in mind this may take a number of tries.
If that doesn't work, try connecting your iPod touch to your iTunes library in Restore Mode using the instructions from this Apple support document.
http://support.apple.com/kb/HT1808
B-rock -
Why wont my 4th generation ipod touch charge using a wall or car adaptor.
I recently received a brand new 8gb 4th generation ipod touch for christmas. It used to work fine and charge fine. Now it can only be charged in a computer. I have tried multiple adapters and charger cables and nothing works. It has nothing wrong with it other then this problem, no screen cracks, and everything else works fine. In comparison, my old 2nd generation ipod touch has a cracked screen and cant play music because the headphone jack is busted, and can still be charged just fine using a wall socket, car, or computer. I have restored it twice now to no avail. It is updated to most recent software as well. Please help me.
If you restored to factory defaults/new iPod then it appears you have a hardware problem. Look carefully at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, broken or cracked plastic pieces.
An appountment at the Genius Bar of an Apple store would be in order.
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