4th generation ipod nano not working
All of the sudden my 4th generation, 8GB ipod nano isn't working. I had a 2004 G4 aluminum Powerbook that started to go so I bought a refurbished Macbook Pro a couple weeks ago. On my Powerbook, the screen all of the sudden went dark. I researched what might be the cause and found it to possibly be the inverter board. I bought the part and installed it to no avail. Which probably means it's the mother board... which is why I bought the new Macbook. Before the screen went dark, my left USB port and audio in was having problems (probably the mother board dying). I would always charge my ipod from that left USB port. Could this be why now it's acting up and not even recognizing it on my old Powerbook and new Macbook? When I plug it into either computer, the apple start up screen shows, then it shows the "Low Battery" screen, then it briefly shows my playlist, movies, etc. screen... and then goes back to the apple start up screen, and filters through this process as I keep it plugged in. I'm assuming the worst but hopefully there's a solution and I won't have to now buy a new ipod Thanks for any help that anyone can provide.
Anyone ever had this problem before?
Similar Messages
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6th Generation iPod Nano Not Working
So I purchased a 6th iPod nano just last month and had it sent to me via mail. I took it out of the packaging and had turned it on and charged it and it seemed to work so I threw away the packaging and receipt.
However, I just tried putting music on it yesterday, and it will not work. I bought all of the music from iTunes and its in my library and the music works fine there, but then when I unplug my iPod, half of the time it says that I haven't synced it and there's no music on it, and the other half of the time the music is there, but the cover art is contorted and it will play one or two seconds of the song and then skip to the next.
I tried messing with it for an hour and a half and its still doing this. Is there anything I can do in this situation? I'm extremely displeased and I need my iPod for a lengthy plane ride I'm going on.Hi aseda26,
Are you using the latest version of iTunes? Have you tried resetting your iPod to factory settings? You can find directions to do this at the link below. This usually helps clear up any software bugs you might be having.
http://support.apple.com/kb/HT1339
If it still isn't working and you purchased it less than 30 days ago, I would encourage you to bring it back to your local Best Buy store so we can try to troubleshoot and exchange it for you if necessary.
Cheers,
Douglas|Social Media Specialist | Best Buy® Corporate
Private Message -
Hiya, my ipod touch 4th generation cameras are not working.
Hiya, my ipod touch 4th generation cameras are not working. I had the screen replaced about a month ago and it was working fine. I woke up the other day and went on my camera and it had stopped working, it won't let me change from the front to back camera so i don't know what the problem is: now all it shows when i go on the camera app is the shutter or a black screen. I have tried the advice people have said but it hasn't seemed to work. Any help would be appreciated!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
However, it other than Apple or an Apple Authorized Service Provider did the previous screen replacement , Apple will not help.
For the future, saying that you tried the advice people have said, provides us with zero information as to what yu tried. -
IPod touch 4th generation, home button not working at all, Help?
IPod touch 4th Generation , home button not working at all, Help?
- Try restoring your iPod to rule out a software problem.
- The try:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
iPad 2 home button fail: Apple Support Communities
You can turn one Assistive Touch in Settings>General Accessibility to use the screen instead. See chapter 30 of the users guide
iPod touch User Guide (For iOS 5.0 Software)
If under warranty make an appointment at the Genius Bar of an Apple store. -
6th generation Ipod nano not recognised in itunes
When I plug my ipod into my laptop, it is recognised in my computer but not in itunes or as a device when trying to safely remove it.
I tried plugging my 4th generation ipod nano into my laptop but again the same thing happens.
I tried plugging it into a different laptop and my 4th generation was recognised but my 6th wasn't. In another laptop, my 6th generation was recognised in itunes and worked fine.
I have tried resetting my ipod both ways, uninstalling itunes and reinstalling, using different USB ports and uninstalling everything apple related and reinstalling it but that hasn't solved the problem.
My laptop was sent away to have the hard drive replaced and this problem has happened since but that doesn't explain why it worked in another laptop but not in another one.
Can anyone suggest anything else I could do to try to make it work?
My laptop runs windows 7.
Thank you!I've tried all of the USB 2.0 ports on my laptop and I have tried using a different cable.
I've tried resetting the ipod whilst connected to the laptop and still isn't recognised.
I am working through the iPod not recognised in 'My Computer' and in iTunes for Windows:
Step 1: didn't help
Step 2: didn't help
Step 3: didn't help
Step 4: Empty your Temp directory and restart - When I tried to delete the Temp folder, a message came up saying 'action can't be completed because the folder or file is open in another program' but I didn't have anything else open so I can't delete that folder.
Step 5: Verify that the Apple Mobile Device USB Driver is installed - when I opened the Device Manager window, it was empty, there was nothing, so I couldn't continue with that step.
Step 6: didn't help
Step 7: I've already tried to remove and reinstall iTunes and it hasn't helped
Step 8: Disable conflicting System Services and Startup Items - I did this and restarted my laptop then tried opening iTunes but it said Bonjour had been disabled so I enabled it but setting it to Automatic and then opened iTunes but the iPod still wasn't recognised.
Step 9: I turned off security and tried but he iPod still wasn't recognised
Step 10: doesn't apply to me as I'm using Windows 7
I've tried the steps in iPod troubleshooting assistant and they haven't helped.
I've put it into disk mode and its still not recognised.
My ipod isn't Macintosh-formatted.
My ipod doesn't sync via FireWire.
I have now worked through each and every single suggestion from Apple.
I have run a device connectivity test with the iPod attached and here are the results:
Support services: iPod support service is running (green)
iTunes Helper is not running (red)
Apple Mobile Device is not running (amber)
Ports: USB ports verified (green)
No FireWire ports found (green)
No iPod, iPhone or iPad found (red)
Device Sync Tests: No iPod, iPhone or iPad found (red)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. 300E4C/300E5C/300E7C
iTunes 10.7.0.21
QuickTime 7.7.3
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D7AE1C033D0928
Current user is not an administrator.
The current local date and time is 2012-11-27 22:45:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 610M
NVIDIA, NVIDIA GeForce GT 620M
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics Family
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {FD1953DA-7EE0-4CAC-B856-852249377319}
Description: Atheros AR9485WB-EG Wireless Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {04AC2129-0CAE-458D-A5AD-DE6950E4C3DB}
Description: Realtek PCIe GBE Family Controller
IP Address: 144.124.124.44
Subnet Mask: 255.255.248.0
Default Gateway: 144.124.127.254
DHCP Enabled: Yes
DHCP Server: 144.124.127.254
Lease Obtained: Tue Nov 27 22:06:16 2012
Lease Expires: Thu Nov 29 22:06:16 2012
DNS Servers: 144.124.16.12
144.124.16.11
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-11-27 22:34:48.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently not running.
Universal Serial Bus Controllers:
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26. Device is working properly.
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone or iPad found. -
My 4th generation iPod nano was washed, screen is super dim, how can I fix this?
So a few months ago, I accidentally left my blue 4th generation iPod nano in my pant pocket. My clothes were set to wash with the iPod in my pants. I'd completely forgot about it being in there. After finding out what had happened, I let the iPod soak in a jar of rice for about a month. I took it out to see if anything had worked but it wouldn't turn on.
Thinking it might need a charge, I plugged it in and found that it turns on only while it's plugged in and instantly turns off when unplugged. I also noticed that the screen is extremely dim, even when put on full brightness. It's as if I turned the brightness all the way down, even though I'm putting it all the way up. I also tried connecting it to iTunes to try to see what I could find. The attempt was unsuccesful as the iPod went unrecognized on iTunes v10.5.
I'm not sure what else I could do to fix this. Has anything similar to this happened to you before?
Also, I have a 4th generation iPod touch and iPhone 4. I honestly don't need this iPod at all, but it'd still be nice to get it fixed for extra use.
Thanks for any help in advance!
-TonyI would recommend taking it in to your local Apple Store to see what the people at the Genius Bar can do for you.
-
My 4th generation ipod nano is stuck on the apple screen even after i reset it
My 4th generation ipod nano (the nano chromatic) is stu ck on the apple screen, i tried to restore it by putting it in disk mode like apple support stated but its not showing as connected in iTunes, everytime i reset it, it just shows me the apple logo and nothing else, my warranty has long expired and i need my ipod so please help !
I assume by a reset you mean holding both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear correct? Keep in mind this may take a number of tries.
If that doesn't work, try connecting your iPod touch to your iTunes library in Restore Mode using the instructions from this Apple support document.
http://support.apple.com/kb/HT1808
B-rock -
4th Generation iPod: camera stopped working; I touch the icon, the screen goes blank navy blue. What do I do?
Have you tried closing the Camera app completely and seeing if it works when you re-open the app ? From the home screen (i.e. not with Camera 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
Having problems with 4th generation iPod Nano. Desperate.
I'm having this problem with my 4th generation iPod Nano. Whenever the iPod is connected to iTunes I get message saying "iTunes cannot read the contents of the iPod “IPOD”. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings." However, I have music on the iPod that is purchased through different accounts on different computers (some of which are no longer existent) meaning I can't afford to restore and lose my music. Is there any way I can recover my music without having to restore the iPod?
sorry, 5th gen. 30gb w video
-
My 4th generation ipod nano backlight no longer working. Any suggestions
My 4th or 5th generation ipod nano backlight is no longer working. Any suggestions?
Hi grecokev,
Thank you for contributing to the Apple Support Communities.
You mention that your iPod nano is no longer recognized by iTunes after an update. Reinstalling iTunes is a good troubleshooting step, and if the device still doesn't appear in iTunes, try the following steps next:
Turn off your computer and your iOS device or iPod, then turn them on again.
Check to make sure that you've installed all required updates for your computer.
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might work only to charge those products and might not transmit data. Also, if you're using a third-party case or extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
You can find these steps in this troubleshooting article:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
If the steps above don't solve it, see the section of the article called "Verify that Apple Mobile Device Support is installed" for some additional steps to try on your PC.
Best Regards,
Jeremy -
I have a 4th generation Ipod Touch. It has been working for months when yesterday the battery started acting werid. I was driving and it was connected with the usb charger cable to my car stereo when all the sudden my music stopped and the stereo could not recognize my ipod at all. When I got back home, I tried to charge it so it wouldnt die but even while on the charger in the wall the battery continued to die. I charged it over night (the first time I have ever charged it over night) desperately to have battery for a 4 o clock plane flight so I would have entertianment. The ipod died over night while on the charger. When I unplugged it from the usb charging cable I noticed that the icon telling me the ipod needed to be charged came up. So I plugged it back in. The charging thunder bolt symbol popped up next to the very small red strip on the left side of the battery indicating that the ipod had no charge to turn its self on. I tried plugging it in on the computer, the wall ac charger and a stereo system made just for the ipod that also pluggs into the wall. I have used 2 different cables, the result being the same that the ipod held no charge, and it wouldnt charge at all while on the charger, and it would imediately die once i take it off the charger.
I have not idea what has happened ....
Please help
THanks!- While charging try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try restoring the iPod via iTunes. First from backup and if still problem restore to factory defaults/new iPod.
- However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective Apple should give you a refurbished iPod. -
2nd generation Ipod nano not syncing?
My 2nd generation Ipod nano won't sync up with my Itunes library anymore after updating to Mountain Lion and the latest version of Itunes. I plug it into the USB port on the laptop and the Ipod beeps and seems to be getting charged by the laptop but no sign of connectivity on Itunes. I've also got an Ipod shuffle that I used just earlier today and it seemed to work fine with the same set up. I'd like to switch back to using the Nano though and it seems to work fine other than Itunes not recognizing it now. I know it's old but if it seems to work fine and i'd like to keep using it if I can sync it up. Early 2011 15" Macbook Pro OSX 10.8.2.
I have unfortuantly had the exact same problem following my update to iTunes 11.
Incase someone explains the problem for me and not you, here is the link to my post. https://discussions.apple.com/thread/4755057
Best of luck getting it to work! -
3rd Generation IPOD Nano not recognized
I have two 3rd generation IPOD nanos that are not being recognized by 4 different windows XP systems. One of them is a 4G unit that my daughter has been using for at least half a year. It is not being recognized when plugged into the USB. The other one is a brand new unit that is also not being recognized. I have installed and uninstalled the iTunes software and have the latest. I have reset the IPODS. I have double checked the USB drivers and such. Rebooted. The whole bit. The 5 R's +.
On my system at work, they are not recognized either. However, I plugged in somebody else's 2nd generation IPOD nano and it was immediately recognized and happy. So this is clearly some kind of 3rd gen IPOD nano issue and likely some kind of software issue that has recently happened.Mate i have had this problem for ages managed to sort it with itunes 7.4 but i have the problem again.
It is becoming very frustrating to say the least, and no matter what you say on these forums or the amount of times i have emailed apple i dont get any answer.
I basically have over 100 punds worth of equipment on myy desk which is a waste.
And no one is helping from apple. -
Latest iTunes and iPod nano not working
Hez guys, I'm trying to solve some problem between last iTunes version and my friend's Win Vista. Every time I plugged in my last generation iPod nano some error message appear saying something like Application is not working properly and application has to be shut downed. I tried to reinstall iTunes but it didn't help at all.
Can you please help me?
ThanxTry uninstalling the drivers,
Plug in your iPod
Right click on My Computer and click on Manage
that will bring you to the Computer Management
On the left hand side click on device manager
on the right side click on the plus sign next to Universal Serial Bus Controllers
it will show a list, in that list locate iPod or USB mass storage device
right click and select uninstall
Unplug your iPod and plug it back in
Windows should automatically start installing them again
if nothing pops up then right click on Universal Serial Bus Controllers
and choose scan for hardware changes
Should work for you -
1st Generation iPod (5GB) not working with new iMac
Hi,
i have the Problem, that my 1st generation iPod is not detected by my new imac (20'' 2,4 Ghz). When i plug in the firewire cable, nothing happens. DiscUtility sees no disc at all.
But when i plug in the iPod "behind" another Firewire disc (acting as a fw-hub), the iPod ist detected within a second, and everything works fine.
I just wanted to know if someone else is having this Problem, or if someone else has a working iPod 1.Gen on the new iMac.
Thanks
JoergHi JvdL,
I am one with a 1st gen iPod (Windows, 10GB).
But I have no problems with it and I also don't have a last gen. iMac.
However, in the iPod Forum http://discussions.apple.com/category.jspa?categoryID=151 and in the iTunes Forum http://discussions.apple.com/category.jspa?categoryID=149&start=0#threads there are quite some threads with similar problems.
Sorry
Stefan
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