5.0 Install Problem with Quicktime

I have a problem with my iTunes/iPod. I tried to install the 5.0 version of iTunes, and things seemed to go fine. However, whenever I try to open the program, it says that I need the most recent version of QuickTime. When I open QuickTime, it says it doesn't have any more updates. I'm at a bit of a loss. Normally, I would just uninstall and start from scratch, but a very unfortunate turn of events occurred when my iPod experienced terminal meltdown at the same time. The iPod is now fixed, but all the songs were deleted from it, meaning that my source of all my music and playlists is my computer. Is there ANYTHING I can do so that I won't lose my music and playlists?! How do I go about fixing my iTunes?

Arg! I just spent several hours trying to change the registry keys without any success so far. I think I've changed about 9 or 10 at this point. (I basically am just following the steps in PFB's post that b noir referenced...finding the key that needs to be changed, adding administrator and system, giving them full access, and then trying to reinstall.)
The key HKEYLOCALMACHINE/Software/Classes/QuickTime.qtl/DefaultIcon
is the one that seems to be giving me the most trouble. I've changed it three times now, and it still won't let me install QuickTime because of it. (It's weird though, because sometimes that key doesn't pop up as the problem again until after I changed 2 or 3 other keys. Then it would make me go back and switch that one.)
Do you see what I might be doing wrong? (I've never messed with the registry before...) Anything else I can try, please!?!

Similar Messages

Itunes 7.4 won't install problem with quicktime

anybody know whats going on. i have tried to install itunes 7.4 update (new ipod won't work without it) anyways halfway through install i get an error message and it doesn't install. the problem lies within the quicktime program same error message over there. anybody got a fix for this problem or is my new ipod doomed to go back to the store???

Go get the new 7.4.1 i think, if you have that, reistall it.

Install Problem with Quicktime 7.6.4 in Mac OS X 10.4.11

Dear All,
After downloading the software update for Quicktime (v7.6.4), I wanted to install it to my Macinthosh HD. After the files are copied, the installation wizard said that I need to install Quicktime 7.6.4 again.
iTunes is also updated to version 9 at the same moment, but now I can not open iTunes because it needs Quicktime 7.6.4.
I hope someone can help me, I look forward too hear from you soon!
(Ask for screenshots (in Dutch)).

Restarted the computer?

STILL no real answer to problems with QuickTime and Flash Player

The reply to Problems with QuickTime really didn't answer or solve the basic problem. Some sites to work at all require you to have working Flash Player 8 so when I try to use these sites I get the QuickTime logo with a question mark and then nothing. For all you experts on Apple and Mac; what is going on? Apple is the parent of QuickTime and I assume they want their customers happy with their work. So why is it so hard for these apparently small updates to their programs causing entire sites being blocked off? I have OS x 10.3.9 on a G4 iMac 855mHrz .... It seems that even though we, the customer by default become Apples program testers;the actual programers are never given the go ahead to actualy look at these problem posts. Has anyone ever gotten a solution for a problem they posted here from one of the programmers of the product? It would be nice to know we aren't left to our own devices when it comes to program gliches from the source. If the powers that be in apple are watching and willing to help; any time now is a good time to just but in on the conversation and help solve some of the problems us little people keep on running into.--------------
While online I run into sites that will NOT work without Flash Player 8 (which costs over $150.00) which is told to the viewer with a QuickTime logo with a question mark in it.
This leads the web surfer to try to upgrade or at least investigate Flash Player in their computer and it's version.When said web surfer looks at Flash player upgrade for bucks and the fact that in some way it is tied to QuickTime, web surfer gets real curious. Do the web masters for those sites know that their site is now blocked off? If any major portion ( say 30 or 40 % ) of the web surfing crowd is required to purchase an upgrade to Flash Player even though it doesn't look like Apple is the parent of said Flash Player; those web masters are going to be upset with Apple. Their income is tied to actuall access and browsing of a site, even if it is only to actually just get the Home page. With no access to the site due to no Flash Player 8, the web master is going to find those all important Hits going down to nil. -------
This post is way to broad for any one answer so I don't really expect one. But for you people who have run into similar problems with other programs and sites; I would love to hear if you got any help from other web surfers or from the parent people of those programs and/or sites. I know that my isp earthlink has helped out with problems faster than other groups involved. Anyway.. Any help or comment on this post ( or gripe if you prefer ) would be greatly appreciated. Thank you.

Sorry, but you are completely misinformed. Flash Player 8 doesn't cost one red cent; it's only the Flash creation package that you have to pay for. You can download the free Flash Player 8 here.
QuickTime can natively handle some Flash content, which is why with the lack of the Flash player the browser defaults to the QT plugin. But Flash 8 is a relatively new format from Macromedia and I'm not sure QT supports it yet. Install the Flash 8 player and things should work just fine.
And just FYI, for questions about the Mac version of QuickTime, you'll be better off asking them in the QuickTime for Mac forum.

Problems With Quicktime content from Apple website

Hi
I have problems visualizing various sections of the Apple website that contains quicktime content. (Safari thinks Quicktime is not installed)
for example can't see shuffle giuded tour
http://www.apple.com/ipodshuffle/guidedtour/tour/large.html
or the video for the iphone os 3.0
http://events.apple.com.edgesuite.net/0903lajkszg/event/index.html
from the safari error console i can see there are runtime javascript errors on calls to
'AC.Detector', whose result is non an object, as you can see here
http://i40.tinypic.com/1jb1qc.jpg
http://i42.tinypic.com/15ejrb9.jpg
Any idea?
Thanks
PS: i have no problems with quicktime from other websites, or from other parts of
Apple.

i don't know
it could be an issue with something else, maybe iTunes
look here
http://discussions.apple.com/thread.jspa?messageID=8689671&#8689671
same issue with 'AC.Detector' (I don't know what that is)
i have not had problems with Apple quicktime content in the recent past (same Safari 4 Beta)
i installed iTunes 8.1 recently

Problem with Quicktime stops Preview in Photoshop? Mac OSX 10.6.8

There were no warnings about Lion blocking old software when I installed Lion. Because purchasing new software was beyond my budget,
I had it removed and went back to Leopard 10.6.8. Now when I'm working in Photoshop and have adjusted an image, a message appears "Because of a problem with Quicktime, a preview can't be built. Quicktime Player 10 is in the Applications folder, and Quicktime Play 7 is in the Utilities folder.
Quicktime movies in Support on the Apple site won't play either. Please advise steps to take or new download.
Thanks!
Mcart

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Lots of problems with Quicktime 7.1.3

There is a lot of problems with Quicktime 7.1.3, for starters when you install it, the shorcuts on the start menu doesn't show the right icon, instead they show the icon like if the path to the desired icon is wrong, and not matter how much you use the repair function on the installer it remains the same.
The plug-in for the internet browser doesn't works neither, you only get the "Plug-in error. The plug-in did not initialise properly" error message.
And what's with the Question mark on every single trailer on this site? it seems they have problems with the mov files on the server or something, like if they aren't complete, kinda odd considering that the HD trailers did open without problem but those ones open a player window since they are too big for a plug-in browser window.
Apple has a lot of work to do for the next version of Quicktime since this one came with a big load of errors, I had to return to the version 7.1 while all this problems get fixed.

from day one i haven't had a problem with installation nor with playback. originally the surround sound didn't work, that was fixed...now however with the recent version the h.264 encoding has downgraded.
the only thing i did different on installation was getting the standalone and not the itunes addition. i didn't uninstall the old one nor did i dig through the registry and mess with the keys. all i did was install and i presume it removed the older installation which is fine because obviously it worked.
why you all are having problems i have no idea. i just want my h.264 encoding quality restored back to the way it was.

I've a problem with QuickTime controlbar when I use transparent wmode

Hello All,
I've a problem with QuickTime controlbar. When I use this code :
<object height="592" width="690" codebase="http://www.apple.com/qtactivex/qtplugin.cab#version=6,0,2,0" classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B">
<param value="http://streamer.podcast.ulg.ac.be/reflexions/scienceensamusant/doccafe/D ocHorlogesBis.mov" name="src">
<param value="true" name="autoplay">
<param value="true" name="controller">
<param value="true" name="kioskmode">
<param value="true" name="loop">
<param value="video/quicktime" name="type">
<param value="transparent" name="wmode">
<embed height="592" width="690" type="video/quicktime" loop="true" kioskmode="true" controller="true" autoplay="true" pluginspage="http://www.apple.com/quicktime/download/" src="http://streamer.podcast.ulg.ac.be/reflexions/scienceensamusant/doccafe/Doc HorlogesBis.mov">
</object>
with transparent wmode, the controlbar don't print correcty on IE7/IE8.
If I use this code without wmode='transparent', It work but my css menu doesn't work.
Anybody can help me ? Thank in advance.
JP

Hello,
The suggestion made by Golubkov is correct. Make sure that you have configured the CAN objects to correspond to the Ports- for instance, Port1 to CAN0 and Port 2 to CAN1.
If this dosen't fix the problem, let us know what the error message clearly states ( can be found out by clicking on the details tab).

Problems with Quicktime (Q?) in browser

I am having a problem with Quicktime working in my browser (we use Firefox). Quicktime is up to date, but everything in the browser that should be running just comes up as a Q with a question mark in the middle. I have checked the browser settings and everything seems fine. Any ideas?
whoops, just caught the other topic with the same problem....no answers there yet though...we did update our flashplayer and still no help.

Go to QT settings>Browser>Mime settings>Miscellaneous-Miscellaneous file formats and uncheck Flash media.
This has been going on for years and Apple computer refuses to correct the problem. It is beyond belief that Apple continues with this, but they can't market computers to the general public either. They send me e-mails to test their products and software that they want to test on a windows computer. I will consider doing it, but can't, with the Flash screw up going on...

Solutions for problems with QuickTime files in After Effects CC (12.0)

We have a new blog post up about solutions for problems with QuickTime files in After Effects CC (12.0) because of conflict with DVCPROHDVideoOut QuickTime components.
Please read that post and let us know here on this forum thread if you have any questions or comments.
Also, please let us know if the proposed solution works for you.

Mark - The new document that we published is meant to address a specific issue. You can confirm you have the issue by the following:
Adobe QT32 Server is not running when you receive these errors. Keep Activity Monitor open to track whether or not it is running.
The crash log for QT32 Server indicate CoreAudio as the last component called. You can find the crash logs in Users/username/Library/Logs/DiagnosticReports. The report will look like this:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   ???                                     0x04981f90 0 + 77078416
1   com.apple.audio.CoreAudio               0x949d05c1 __Call_block_invoke_03 + 56
2   libdispatch.dylib                       0x94a90f8f _dispatch_call_block_and_release + 15
If this is not the issue you're having, please start a new thread and provide the usual data. If your problem does match this issue, please double-check that you've followed the steps in the new document and post back here.

Problem with QuickTime Movies From iMovie HD

I posted this earlier (on the second day of Leopard's Release), and did not get much feedback, and so thought I'd try again after people have had time to run Leopard.
I have some movies that I created using iMovie HD. I have the QuickTime version of the movie for use with Front Row.
On my G5 iMac running Leopard, the quality of the movies on Front Row is fine. However, in Leopard, the quality is lousy. The movies were made from still photos, using the Ken Burns effect. There are also transitions. On the web, on my iWeb site, the pictures take a while to come into focus. I sort of expect this on the web. However, I've found the same thing with the movie files using Front Row on Leopard. Again, this slowness in coming into focus does not appear when playing the movie on Front Row on Tiger on a G5 iMac.
Curious if anyone else has encountered problems/issues with QuickTime movies files from iMovie HD. And if so, what if any fixes are available.
Thanks in advance.
Russell

Hmmmm, so it works OK in Front Row but NOT in Quicktime player? Thats odd. Front Row works worse for me!
It sounds like it may be a rendering problem with Quicktime - It has to process the file in general (or parts of the file, for example, if you export 10 pics looped in Flash, it has to process the 10 image files each time it plays it through, resulting in the first 4 or 5 images to shoot out jerkily [read LAG] unlike the rest of the movie, which is smooth). If these images in your movie are large in file size or contain tons of wacky photoshopped effects, etc, that might be whats causing the problem.
I'd check everything is updated to the latest version, repair permissions on the disk in Disk Utility, and then see if anythings improved.
Hope this helps you.

New version of iTunes will not open says problem with QuickTime

Followed all instructions to unload/reload QuickTime still same problem iTunes will not open due to problem with QT so removed both iTunes and QT and reloades still shows message and will not open iTunes.

Try uninstalling the QuickTime Player application using the Windows Installer Cleanup Utility, as suggested here: http://support.apple.com/kb/HT1926.
Also, *Verify iTunes and related components are completely uninstalled*, as suggested here: http://support.apple.com/kb/ht1925.
Then download and install the latest version of iTunes from here: http://www.apple.com/itunes/download/

ITunes 9.0.2 won't install (Problem with AppleMobileDeviceSupport.pkg)

I am not able to install 9.0.2 on my Mac Pro. I have tracked it down to the "AppleMobileDeviceSupport.pkg", which returns an error when updating the system extension configuration. Is there anybody out there, who already worked around this problem? Find below an excerpt from my install.log containing one install attempt:
Oct 29 21:47:47 graal Installer[13532]: @(#)PROGRAM:Install PROJECT:Install-572
Oct 29 21:47:47 graal Installer[13532]: @(#)PROGRAM:Installer PROJECT:Installer-430.1
Oct 29 21:47:47 graal Installer[13532]: Hardware: MacPro3,1 @ 2.80 GHz (x 8), 12288 MB RAM
Oct 29 21:47:47 graal Installer[13532]: Running OS Build: Mac OS X 10.6.1 (10B504)
Oct 29 21:47:47 graal Installer[13532]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Oct 29 21:47:47 graal Installer[13532]: Env: TMPDIR=/var/folders/zX/zXSflpub2Ra57+8ZPe5U+++TI/-Tmp-/
Oct 29 21:47:47 graal Installer[13532]: Env: SHELL=/bin/tcsh
Oct 29 21:47:47 graal Installer[13532]: Env: HOME=/Users/oliver
Oct 29 21:47:47 graal Installer[13532]: Env: USER=oliver
Oct 29 21:47:47 graal Installer[13532]: Env: LOGNAME=oliver
Oct 29 21:47:47 graal Installer[13532]: Env: DISPLAY=/tmp/launch-T19Et7/:0
Oct 29 21:47:47 graal Installer[13532]: Env: SSHAUTHSOCK=/tmp/launch-NVXq7a/Listeners
Oct 29 21:47:47 graal Installer[13532]: Env: ApplePubSub_SocketRender=/tmp/launch-0vZ9Ta/Render
Oct 29 21:47:47 graal Installer[13532]: Env: COMMAND_MODE=unix2003
Oct 29 21:47:47 graal Installer[13532]: Env: _CF_USER_TEXTENCODING=0x1F5:0:3
Oct 29 21:47:47 graal Installer[13532]: iTunes Installation Log
Oct 29 21:47:47 graal Installer[13532]: Opened from: /Volumes/iTunes 9.0.2/iTunes.mpkg
Oct 29 21:47:58 graal runner[13536]: Administrator authorization granted.
Oct 29 21:47:58 graal Installer[13532]: =============================================================================== =
Oct 29 21:47:58 graal Installer[13532]: User picked Standard Install
Oct 29 21:47:58 graal Installer[13532]: Choices selected for installation:
Oct 29 21:47:58 graal Installer[13532]: Aktualisieren: "iTunes"
Oct 29 21:47:58 graal Installer[13532]: Aktualisieren: "Apple Mobile Device Support"
Oct 29 21:47:58 graal Installer[13532]: AppleMobileDeviceSupport.pkg : com.apple.pkg.AppleMobileDeviceSupport : 2.3.0.2790000.1835
Oct 29 21:47:58 graal Installer[13532]: Aktualisieren: "iTunes"
Oct 29 21:47:58 graal Installer[13532]: iTunesX.pkg : com.apple.pkg.iTunesX : 9.0.2.2790000.1835
Oct 29 21:47:58 graal Installer[13532]: iTunesAccess.pkg : com.apple.pkg.iTunesAccess : 9.0.2.2790000.1835
Oct 29 21:47:58 graal Installer[13532]: CoreFP.pkg : com.apple.pkg.CoreFP : 1.3.0.2790000.1835
Oct 29 21:47:58 graal Installer[13532]: =============================================================================== =
Oct 29 21:47:58 graal Installer[13532]: It took 0.00 seconds to summarize the package selections.
Oct 29 21:47:58 graal Installer[13532]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Oct 29 21:47:58 graal Installer[13532]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/AppleMobi leDeviceSupport.pkg
Oct 29 21:47:58 graal Installer[13532]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/iTunesX.p kg
Oct 29 21:47:58 graal Installer[13532]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/iTunesAcc ess.pkg
Oct 29 21:47:58 graal Installer[13532]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/CoreFP.pk g
Oct 29 21:47:58 graal Installer[13532]: Will use PK session
Oct 29 21:47:58 graal Installer[13532]: Starting installation:
Oct 29 21:47:58 graal Installer[13532]: Configuring volume "Mac Pro"
Oct 29 21:47:58 graal Installer[13532]: Preparing disk for local booted install.
Oct 29 21:47:58 graal Installer[13532]: Free space on "Mac Pro": 151,52 GB (151520894976 bytes).
Oct 29 21:47:58 graal Installer[13532]: Create temporary directory "/var/folders/zX/zXSflpub2Ra57+8ZPe5U+++TI/-Tmp-//Install.13532zXtI0K"
Oct 29 21:47:58 graal Installer[13532]: IFPKInstallElement (4 packages)
Oct 29 21:47:58 graal installd[13539]: PackageKit: ----- Begin install -----
Oct 29 21:47:58 graal installd[13539]: PackageKit: request=PKInstallRequest <4 packages, destination=/>
Oct 29 21:47:58 graal installd[13539]: PackageKit: packages=(\n "PKJaguarPackage <file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/AppleMo bileDeviceSupport.pkg>",\n "PKJaguarPackage <file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/iTunesX .pkg>",\n "PKJaguarPackage <file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/iTunesA ccess.pkg>",\n "PKJaguarPackage <file://localhost/Volumes/iTunes%209.0.2/iTunes.mpkg/Contents/Resources/CoreFP. pkg>"\n)
Oct 29 21:47:58 graal installd[13539]: PackageKit: Extracting /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/AppleMobileDeviceSupport.pkg/Contents/Arch ive.pax.gz (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root, uid=0)
Oct 29 21:47:59 graal installd[13539]: PackageKit: Extracting /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/iTunesX.pkg/Contents/Archive.pax.gz (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root, uid=0)
Oct 29 21:48:02 graal installd[13539]: PackageKit: Extracting /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/iTunesAccess.pkg/Contents/Archive.pax.gz (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root, uid=0)
Oct 29 21:48:03 graal installd[13539]: PackageKit: Extracting /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/CoreFP.pkg/Contents/Archive.pax.gz (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root, uid=0)
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preflight" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/AppleMobileDeviceSupport.pkg/Contents/Reso urces
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preflight" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/iTunesX.pkg/Contents/Resources
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preflight" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/iTunesAccess.pkg/Contents/Resources
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preflight" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/CoreFP.pkg/Contents/Resources
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preupgrade" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/AppleMobileDeviceSupport.pkg/Contents/Reso urces
Oct 29 21:48:04 graal installd[13539]: ./preupgrade: launchctl: Error unloading: com.apple.usbmuxd
Oct 29 21:48:04 graal installd[13539]: ./preupgrade: (kernel) Kext com.apple.driver.AppleMobileDevice not found for unload request.
Oct 29 21:48:04 graal installd[13539]: ./preupgrade: Failed to unload com.apple.driver.AppleMobileDevice - (libkern/kext) not found.
Oct 29 21:48:04 graal installd[13539]: ./preupgrade: (kernel) Kext com.apple.driver.AppleUSBEthernetHost not found for unload request.
Oct 29 21:48:04 graal installd[13539]: ./preupgrade: Failed to unload com.apple.driver.AppleUSBEthernetHost - (libkern/kext) not found.
Oct 29 21:48:04 graal installd[13539]: PackageKit: Executing script "./preupgrade" in /Volumes/iTunes 9.0.2/iTunes.mpkg/Contents/Resources/iTunesX.pkg/Contents/Resources
Oct 29 21:48:04 graal installd[13539]: PackageKit: updatedyld_sharedcache -overlay /var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root
Oct 29 21:48:04 graal installd[13539]: PackageKit: Shoving /var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root (3 items) to /
Oct 29 21:48:07 graal installd[13539]: PackageKit: kextcache -system-caches
Oct 29 21:48:24 graal installd[13539]: PackageKit: kextcache -update-volume /
Oct 29 21:48:29 graal installd[13539]: kextcache: / locked; waiting for lock.
Oct 29 21:48:44 graal installd[13539]: kextcache: Lock acquired; proceeding.
Oct 29 21:48:44 graal installd[13539]: kextcache: Error populating config file /Volumes/Boot OSX/com.apple.boot.R/Library/Preferences/SystemConfiguration/com.apple.Boot.pli st.
Oct 29 21:48:45: --- last message repeated 1 time ---
Oct 29 21:48:45 graal installd[13539]: kextcache: /: trouble updating one or more helper partitions.
Oct 29 21:48:45 graal installd[13539]: PackageKit: Install Failed: (null)\nError Domain=PKInstallErrorDomain Code=121 UserInfo=0x100116590 "An error occurred while updating system extension information." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=70 "The operation couldn’t be completed. Stale NFS file handle") {\n NSLocalizedDescription = "An error occurred while updating system extension information.";\n NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=70 \"The operation couldn\U2019t be completed. Stale NFS file handle\"";\n arguments = (\n "-update-volume",\n "/"\n );\n}
Oct 29 21:48:45 graal Installer[13532]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=121 UserInfo=0x1070174c0 "An error occurred while updating system extension information." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=70 "Der Vorgang konnte nicht abgeschlossen werden. Abgelaufene NFS-Dateiverknüpfung")
Oct 29 21:48:45 graal Installer[13532]: Install failed: Die Installation ist aufgrund eines Fehlers fehlgeschlagen. Wenden Sie sich an den Hersteller der Software.
Oct 29 21:48:45 graal Installer[13532]: IFDInstallController 1900E820 state = 7
Oct 29 21:48:45 graal Installer[13532]: Displaying 'Install Failed' UI.
Oct 29 21:48:45 graal Installer[13532]: 'Install Failed' UI displayed message:'Die Installation ist aufgrund eines Fehlers fehlgeschlagen. Wenden Sie sich an den Hersteller der Software.'.

No need to apologise.
Okay ... it sounds like they've taken you all the way through the following document:
[Trouble installing iTunes or QuickTime for Windows|http://support.apple.com/kb/HT1926]
... so we'll try something different.
"There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
In recent times, I've seen a couple of cases of that message caused on Vista boxes, when the user account that the person was doing the install from inside lacked correct permissions on their C:\Program Files\ folder. They got similar symptoms to you ... some things installed, some things didn't. (It seems to differ from PC to PC precisely what ends up happening.)
So, go "Start > Computer". In "Computer", open your C drive (or whichever drive your Program files are stored on). Right-click "Program Files", and select "Properties". Click the "Security" tab.
Select the name of your User account in the list. Does that account have full control over the folder? If not, grant yourself full control.
After the Tab has done its thing, okay out, and try another iTunes install. Does it go through properly this time?

ITunes cannot run because it detects a problem with Quicktime

When I click on the help icon I am prompted to uninstill Quicktime. The problem is, Quicktime isn't in the list of installed programs. It is visable if I go to classic view in the control panel page but I can't seem to delete it.
Any help would be greatly appreciated

Download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
Since you do not have Quicktime in your list of installed programs, just delete the Quicktime files it recommends, this appears in the final section: +Verify iTunes and related components are completely uninstalled+
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
To run the program – All Programs>>Windows Install)
Using the clean up utility, remove any reference you find to Quicktime.
Restart your PC
Then install the standalone Quicktime.

Problem with Quicktime 7 and Vista Business

I am trying to run Windows vista business with Quicktime 7 Latest and can not run. I get this dialog box
saying
Quicktime player requires windows 200 or later
please make sure compatibility mode is disable in the compativility tab of the properties for QuickTimePlayer.exe
I did try to change compatibility to set as Windows XP SP 2
but that did not make a diference I am still in trouble.
I did unistall the program and installed again but still the same problem. Please I need help! Thanks!

Thanks for the answer. It seems I left some other check boxes from the compativility menu on. So I realize I was running iTunes without problems so I uninstall Itunes and quicktime and did a full install of both and then it worked.
My problem was that I try to upgrade quicktime to quicktime pro and when I click on the quicktime player icon nothing will come up but if I drop a file on the icon it actually opens the file. Anyway the problem is solve. but is not intuitive to me that when you double click on the quicktime player icon nothing will happen.

5.0 Install Problem with Quicktime

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