5.3 gigs of saved messages that I can't erase ? Need Help to Erase ?

This is a know bug in how iOS is reporting your storage usage. It is avtually an artifact from iOS 6 or possibly even iOS 5. For now, the only way to get it to report correctly is to restore your device as "new" and re-install all your applications manually. If you try to restore from a backup, the corrupt information will be restored along with the "good" information.
From what I recall, it has somethign to do wth the way iOS handles deleting attached images which were received via iMessage. Something about the message is deleted, but the image is orphaned, and is no longer tied to the message, so you can't view it. You might be able to view the images via the "search" capabilities, but I don'r know what that would do for you.

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TS2755 How to I delete messages(Saved) so that I can create enough space for my update?

How to I delete messages(Saved) so that I can create enough space for my update?

If by "update" you mean you are trying to update iOS, then the way to do this is to use iTunes on your computer to perform the update.
Plug your iPhone into (the current version of) iTunes on your computer. Let it sync. Then do "Check for Updates" from the iPhone's summary page in iTunes.

IPhone 4S has 5.2 gigs of Saved messages and I don't know how to Erase ?

iPhone 4S has 5.2 gigs of Saved messages and I don't know how to Erase ?

Open iTunes on the computer. Without any iPhone plugged in, go to iTunes' menu and do Store > Sign Out.
The click the iTunes Store row on the left of the iTunes display. You can then sign on from the signon row on the right side of the display using the correct Apple ID and password. Then you'll be all set!

I have 5.2 gigs of Saved messages I can't erase

I have 5.2 gigs of Saved messages I can't erase

Why not? What happens when trying to delete these messages?

I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file re

I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file readers as well, and for some reason they won't work either. I have 5 computers running top end processors and RAM. By this I mean I have one, this one which I am using that has an AMD Phenom Black 3.2 Quad-core with 8 GBs of Corsair top DDR2 RAM, my other two AMD have either an Athlon II triple core with 4 GBs of DDR2 Corsair RAM, one with the Phenom X4 965 3.4 GHz Quad-core with 8 GBs of their best DDR2 RAM, and two Intels with the i7 920 Processors using the triple channel 1366 socket processors and one with 8 GBs of low latency DDR3 RAM and the other with 4 GBs of the same RAM. I am getting the message on this one, which has a fresh install of XP Pro X64 operating system, as do the other 4 as well. I have run Avast Business Pro Anti-virus on this one, which I am getting the message on with a single result which I deleted, and also both Spybot Search and Destroy, which came back clean as well as Malwarebytes Antimalware, which got a lot of tracing cookies now removed, and SuperAntiSpware which also found a few cookies also now deleted. Can you tell me what I need to do to get these files to show as .pdf files rather than as a clean blank page. One other issue is that I wish to know how to turn off my downloads so they are saved and Mozilla will give me the option of returning them instead of me losing them all together as it does now. Thanks for your assistance. If there is another Adobe reader I should download and install, could you provide me with the link to it? I appreciate your assistance here
== When I download and try to read a .pdf file and when I am asked to turn off all Firefox files and if I do, I lose them since I need to know how to save them without rebooting my computer.

Brilliant! Problem solved! Thanks so much.

I have an ipod touch and want to activate my imessage but i get a message that i can not sign in and should check the network first, although i am conncected to wi-fi. any help please?

Hi,
I am trying to activate the iMessage in my ipod touch. i enter my Apple ID and password but get a message that i can't be singed in and should check the nework first. I am connected to internet though.
any help please on how i cn fix this?

Try:
FaceTime, Game Center, Messages: Troubleshooting sign in issues

I have an iMac OS 10.9.5 - Every time I turn on my system I get the message that it can not access icloud and to fix it using iCloud preferences. I do not want to access or use iCloud, how do I get the message to discontinue?

I have an iMac OS 10.9.5 - Every time I turn on my system I get the message that it can not access icloud and to fix it using iCloud preferences. I do not want to access or use iCloud, how do I get the message to discontinue?

Hello mrmacjohn,
Verifying that any iCloud account that may be signed in is signed out should resolve this error.
On your Mac, open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Cheers,
Allen

I just purchased Time Capsule today. I ONLY want to use it as an external drive. I do not need it for Time Machine. I can see the TC in my finder, but when I click on a file or video to drag and drop, I get message that TC can't be modified. Help please

I just purchased Time Capsule today. I ONLY want to use it as an external drive. I do not need it for Time Machine. I need to free up room on my computer. As of now, I can't even load updates. I can see the TC in my finder, but when I click on a file or video to drag and drop, I get message that TC can't be modified. Help please!

I agree with Kappy.. passing files and especially via wireless is slow as slow.
Just need to be sure your TC is the new AC model??
And the OS on the computer is Lion?
Have you completed the setup of the TC via the utility? You do still need to get internet via the TC so it has to be plugged into the main router..
Give us the full picture of the network.
Then we can help you get into it.. whether you should put your files on it is another question.

HT4972 I tried to update my old iPhone 3GS and is giving me a message that it can be activated. This is my old phone and it shouldn't have a line but I Still like to use it as an iPod. What can I do.

I tried to update my old iPhone 3GS and is giving me a message that it can be activated. This is my old phone and it shouldn't have a line but I Still like to use it as an iPod. What can I do.

Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.

My daughter has a 2002 intel running Tiger and I want to update it to Snow Leopard. I get an error message that OSX can't be installed on this system. Please help!!! Thanks

Hi,
I'm having a really hard time here.
I want to update my daughters intel from Tiger to Snow Leopard for her to make her life (and mine) easier.
When I try install the OS, I keep getting an error message that OSX can't be installed on this Mac.
What's going on?
Never had so much trouble before.
Please help.
Thanks so much

You're welcome. Please note that it is a little more difficult to obtain Snow Leopard these days. Please see the post by Kappy at the link below.
https://discussions.apple.com/thread/4164689?start=0&tstart=0

HT1923 I can't uninstall or update iTunes. I get an error message that it can't find the file itunes64.msi.

I can't uninstall or update iTunes. I get an error message that it can't find the file itunes64.msi. where is it suppose to be?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct.

After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?

Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.

A lot of my music is on an external Hard Drive, currently "H" drive. When I try to play a song in the Library in Itunes I get the message that it can't find the music. Info says it's in a different location "G" Drive. But it's not. it's in "H" Drive.

A lot of my music is on an external Hard Drive, currently "H" drive. When I try to play a song in the Library in Itunes I get the message that it can't find the music. Info says it's in a different location "G" Drive. But it's not. it's in "H" Drive. How do I tell it where to go?

What if you take this same topic of an external hard drive with music but instead of directly attached to the computer the music is on a Network Attached hard drive(NAS)? Will I be able to add music to my ipod without any problem? Step that up a notch, will the two computers on my network be able to recognize the music on the NAS? Will the two users be able to create their own playlists and update their ipods independently? Now step up that up one more notch, will I be able to do this with one PC running XP and my macbook with OS X?
Before I run out and buy a NAS I want to be certain. I also would like to convert my DVD library in the future and put it on the network available to an AppleTV or other UpNp media player in the future, because I love having power at my finger tips.

I have a Windows 7 (64) and I receive an error message that I can't sign in because of a server error.

I have two Airbooks and three IPads. I have installed the ICloud control panel on my Windows 7 (64) PC but after entering my userid and password, I receive an error message that I can't sign in because of a server error.

Hey kirk41,
Thanks for the question, that definitely sounds frustrating.
When troubleshooting issues with iCloud, backups, and issues signing in, I find that the following article provides the best steps towards a resolution:
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
For more detailed information about troubleshooting backups, see this resource:
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/TS3992
Thanks,
Matt M.

TS3694 hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!

hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!

If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios.

5.3 gigs of saved messages that I can't erase ? Need Help to Erase ?

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