5.5 Plug in Issue: Cannot open a CS5.5 file and we are using 5.5, help!

I have CS5.5 and my client sent me a 5.5 file but it will not open because it says I have not updated plug ins. Is there a plug in update? If yes, where can i find it?

Hi Joel,
Thanks for your answer. Below is the message and here is the screenshot of the Command "i" info on the file.
Let me know what you think.
Thanks,
Brandinista

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