5-Gen Nano Menu Button Not Working

My first post - Cannot get the Menu button to function on my 5th generaton Nano, always has functioned before. So I cannot get it to perform a reset! When I toggle the Hold switch & then hold the Center & Menu buttons down simultaneously, the Ipod turns off but I never see the Apple logo! Tried this while connected to different USB ports, while connected to external power, and while unconnected.
Also been through all the Apple Website directed-actions including uninstalling all Itunes, Quick-time, and related programs and folders (except was unable to delete Temp folder).
I have reinstalled Itunes, and restored the Ipod to no avail!
Anyone have a clue for me?
Thanking you all in advance…

You posted to the wrong area of discussions. This is the 5th Generation iPod group (the video full sized iPods that were released previous to the "Classic" models). If you are asking a Nano question, you want to post to this area...
http://discussions.apple.com/category.jspa?categoryID=265
Regards,
Patrick

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5-Gen Nano Menu Button Not Working

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