5 repair attempts and counting, HP what gives?!

Hello all, This is my first HP computer (Edit: it is a HP ENVY 23-D027C TOUCHSMART ALL-IN-ONE DESKTOP PC) and ive had one heck of a time getting it repaired by HP.  I will be contacting them again today to send it off again for the 5th "Re-Repair".  what started this all was when the screen was cracked during a move, i paid the repair costs, shipped off the PC, waited a week, when it arrived nice new front glass but the bezels where cracked open so much i could fit my iphone through the crack and the OS would not activate because the "product key was already in use".  So I sent it back.  
when it got it the second time no holed in the bezel! but it sounded like a cat bell when i picked it up, so many small parts sliding around on the inside of the pc.  I sent it off again without booting the pc as i did not want to risk potential metal parts shorting anything out.
both the 3rd and 4th times i sent it to HP it came back with holes in the bezel.  the pic below was after i opened the box last night.
Im sorry for my rant on my first post. I am just getting frustrated as HP has had my PC for nearly 1 and a half months.
Is there someone somewhere i can talk to to get this fixed once and for all?
Has anyone had so much trouble getting a PC assembled correctly?
This question was solved.
View Solution.

Hello Blue88Comanche:
             You won't hear from them maybe next year or two you might  I can not post the required information you need because it is against HP's forum rules.  So I am sending required information to you. Look  for me in above in HP's forum email. frrw. I have a few words to say to the moderators should not criticized about how people express there issues they are having with the poor quality of services they are receiving from HP's Dirrect Support until you have experience it your self then you can comment on it.  Otherwise stop here and continue to help the costmers out. Leave us helpers alone.  It is awful I have to help out your costumers by other means.  He asked a very simple queston who is your all over boss. That the information I will be sending. So he can get his computer replaced. By pass all the other crap that he has to deal with. I can not believe you moderators had the nerve to ask me to come back here and post answers in the forum again.

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