5 th Generation ipod crashed after I downloaded recommended itunes updates on my computer.  Any ideas what I can do

My 5th generation ipod was working perfectly.  I downloaded recommended itunes updates on my dell pc with xp operating system.  A couple of days later, I plugged in the ipod to charge it.  When I next attempted to eject it, the screen was black and it will not turn on.  Does anyone have any advice or information as to what I can do?

iPod Nano 5th Gen. User Manual http://www.apple.com/support/ipod/five_rs/nano/#
iPod nano Troubleshooting Assistant
Service Answer Center - iPod
iPod Repair Tutorials

Similar Messages

  • HT201269 i downloaded the itunes it says error -3212 any idea what is wrong,

    downloaded itunes.  said it was done.  when i hit the icon, it gives an error message -3212 and says to check internet connections. any iteas

    Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
    Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    Test restoring while connected to a known-good network.
    The above comes from here:
    http://support.apple.com/kb/TS3694#error3200

  • HT4759 I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either

    I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either

    Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
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  • Hi! I've just installed mountain lion and I find one of the programs I need for my work is crashing all the time. any ideas what i can do?

    hi! I've just installed mountain lion and I find one of the programs I need for my work is crashing all the time. any ideas what i can do?

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    Identifier:      ???
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    User ID:         501
    Date/Time:       2013-07-10 22:35:39.180 +0200
    OS Version:      Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Interval Since Last Report:          2118 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  24 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      47D641A2-4625-7590-369C-8BAFE1439551
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
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  • Hello I went to wipe my 1st generation iPad and then tried to update the iOS now the iPad won't work at all any ideas what I can do?

    Hello I went to wipe my 1st generation iPad and then tried to update the iOS now the iPad won't work at all any ideas what I can do?

    You can't update the original iPad beyond iOS 5.1.1 so if you were already running that version, there was no reason to wipe the iPad to try to update.
    Won't work at all, doesn't tell me the whole story. Does it power up but not respond to anything? Does it not power up at all? Some detailed information in context would really be helpful.
    IF the device will not start up, try a reset. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple Logo appears on the screen.

  • After a download of an update too long, my iPhone is stuck, I can not use it. I tried to restore it but iTunes (latest version) crashes.

    After a download of an update too long, I decided to cancel it and now my iPhone is stuck. I can not use it anymore.My Iphone can start but after that the apple disappears, I have a black background. I tried to restore it but iTunes (latest version) crashes. Whan can I do ??
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    You mean you tried to hack/jailbreak it. ONLY the carrier a phone is locked to can authorize unlocking it.
    You've voided your warranty and forfeited your right to support here and from Apple.  Congratulations. You now own an iBrick. Hope it was worth it.

  • Trying to update Mac OS X 10.8.5 on a Mac Pro 2010 platform.  The App Store starts the downloading, than stops.  Error (102).  Any idea what goes wrong?  Thx

    Just installed Mac OS X 10.8.5  on a Mac Pro 2010 platform. 
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    You just now installed 10.8.5? Did you purchase that at the app store?
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    FWIW, you are not running iOS on a Mac Pro (we are talking about the desktop tower Mac Pro, right?)

  • HT1725 I've followed the advice to re-commence downloading an interrupted video but I still keep getting an error message. I then deleted the video to start again but the original is still trying to download in the iTunes app. Any ideas what I can do? Tha

    I started downloading a video from iTunes last night on my ipad when my wifi dropped out. Once I'd reconnected my wifi I tried to recommence the download but it kept saying that download was not available at this time. I then tried the steps in iTunes help but got the same message. Finally, I deleted the video (the part that had downloaded) from my video section and tried to start the download again from the start. However, when I go to iTunes it's still trying to download the original and even this morning I'm still getting the error message. Any ideas what I could do to get the video downloaded? I currently only have access to my ipad. Thanks.

    I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
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  • HT1339 Restoring iPod nano to factory settings failed. The device switched to black screen immediately and is dead since then. Any idea what I can do now?

    This week, my iPod nano suddenly seemed to have lost all the music that was on it.
    when connecting to iTunes, it showed that the music was still there.
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    I tried by connecting to another available PC.
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  • IPod dead after carrying out RECOMMENDED security update!  Any ideas?

    At the beginning of December 2006, I installed the most up to date version of iTunes when prompted to do so. I was then informed by iTunes that my iPod required a security update and so I downloaded this update. My iPod (5th Generation model) seemed to freeze half way through the process. It keeps attempting to load and then crashing when I try to switch it on. The iPod is now no longer being recognised at all by My Computer. I tried all of the recommended troubleshooting steps and advice with no success.
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    5th Generation iPod Video 30GB   Windows XP  

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  • I'm trying to download itunes, but after clicking download it just takes me to a screen that says thanks for downloading itunes, but nothing has downloaded, any ideas what I can try?

    I had it before but had to reinstall windows due to a software glitch.  But now I'm up and running again, so I went to downlaod Itunes, only to find it wont run and download at all it skips straight from download now to thanks for downloading in practically 2 seconds and nothings downloaded. Its really fustrating and I have no idea why this is the case or what I can do to get it to download, please help.  I have never had a problem downloading it in the past.  I use windows 7, with google chorome and IE 10, tried it on both to no avail.

    Windows 64bit download: http://support.apple.com/kb/DL1615

  • My Ipad 1 doesn't charge even after 5 hours of charging. I tried pressing the power and home button to reset it (even tried toggling the mute button a few times), but It doesn't start up with the apple logo. Anyone has any ideas what else can I try

    a have tried everyting now a dont have a clue what too do??

    Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good. If your computer/iTunes does not recognize the iPad, then the cable is probably bad.
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    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
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    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
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    The Ultimate Guide to Solving iOS Battery Drain
    http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    Poor battery life after installing iOS 7.1? Try these simple tips
    http://www.zdnet.com/poor-battery-life-after-installing-ios-7-1-try-these-simple -tips-7000027348/
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Charging Tip - Switching to airplane mode turns off battery-draining wireless and cellular access, allowing your iPhone/iPad to recharge up to twice as fast.
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • I have first gen I pad and using king app like candy crush and all of a sudden they are crashing when I try open or play them any ideas what I can o, they seem can help me,

    I have I pad first gen and have laded King App Candy Crush and all of sudden they keep crashing when I try playing them, any suggestions.  king Forum was no help.

    One of the basic troubleshooting steps for apps that continue to crash is to delete them and reinstall them. but you don't want to do that because you will lose all of your progress and have to start all over again. On the other hand, if the apps are unplayable anyway, what good is the progress that you have achieve if the apps won't work?
    I would start with real basic things. Close all other apps on your iPad, reset the device and then see if that makes any difference. Since you are running iOS 5, you close apps by double tapping the home button to get to the multitasking tray at the bottom of the screen, hold down on an app icon until all of the icons wiggle, then tap the minus sign in the upper left corner of the icon. Close all of the apps in the multitasking try this way. Swipe to the left to get to each and every app and close them all. After they have all been close, tap the home button twice.
    Now reset your iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple Logo appears on the screen. Let go of the buttons when you see the Apple logo and let the iPad start up.  Try Candy Crush or one of the other games and see how they work for you now.

  • Since I had my computer upgraded to Windows 7 I had to re install itunes. My itunes library has disappeared and my ipod is no longer syncing music from itunes. Any ideas what I can do?

    since I had my computer upgraded to Windows 7  i had to reinstall itunes. my music library disappeared and my ipod classic no lnger synces music from itunes. what can I do?

    You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

  • My mail application doesn't show e-mails in a timely manner.  They show up hours after they are sent.  Any idea what I can do?

    When I click on the stamp to get my e-mails, some of them come up but not all of them.  I can open a window and log into aol and see that
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    All email recipients are stored in a list of previous recipients that is used for the autofill feature when addressing a message in addition to the address book. The Mail.app on a Mac includes the same along with an option to access the list of previous recipients. You can add a previous recipient to the Address Book that is not already entered, or remove a previous recipient from the list.
    Access to the list of previous recipients with the iPhone's mail client is not available - at the present time anyway.
    If you restored your iPhone with iTunes from your iPhone's backup, this data is included with your iPhone's backup.
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