5.x.x OVA-file for vWAAS

Hi,
we have ordered several new vWAAS licenses. I´d like to install the version 5.2.1 or (new) 5.3.1 to our vmWare ESX-severs via ova-file.
But i am not able to download this ova-files somewhere. I can find e.g. iso-images for download, but no OVA-files!?!
Can anybody help where to get this files? Even SE and TAC seem to be helpless regarding this request...
Thank you!

Hi Dirk,
if you like to upgrade, you just go ahead and use the usual procedure for the upgrade.
If you bought vWAAS but do not have the software, PDI Helpdesk might be able to help.
Open a case at
http://www.cisco.com/go/pdihelpdesk
Best Regards,
chris

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# 1 #
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#2 (German error Messages from now on, we only use German OSes, the above english one is translated based on similar error Messages I found on the web) #
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Stapel:
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   bei System.Diagnostics.StackTrace.ToString(TraceFormat)
   bei System.Environment.GetStackTrace(System.Exception, Boolean)
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   bei System.Exception.ToString(Boolean, Boolean)
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Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.3.9600.17278, Zeitstempel: 0x53eeb460
Ausnahmecode: 0xe0434352
Fehleroffset: 0x00012f71
ID des fehlerhaften Prozesses: 0xa68
Startzeit der fehlerhaften Anwendung: 0x01d0559cb7ec4ed6
Pfad der fehlerhaften Anwendung: \\share\XYZ.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Berichtskennung: 010514d0-c190-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
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# 7 #
Name der fehlerhaften Anwendung: XYZ.exe, Version: 2015.0.496.5054, Zeitstempel: 0x54ea7a6e
Name des fehlerhaften Moduls: ntdll.dll, Version: 6.3.9600.17630, Zeitstempel: 0x54b0d74f
Ausnahmecode: 0xc0000006
Fehleroffset: 0x0006db27
ID des fehlerhaften Prozesses: 0x18dc
Startzeit der fehlerhaften Anwendung: 0x01d0559cb08529c3
Pfad der fehlerhaften Anwendung: \\share\xyz.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichtskennung: ef389186-c18f-11e4-bf04-78542e186754
Vollständiger Name des fehlerhaften Pakets:
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Hi,
>>The applications run fine when launching from a FQDN share
It sounds like a DNS suffix issue. When this issue occurs, please try to ping share on the client, then check if the corresponding IP address is correct. If the IP address is wrong, please adjust your settings of DNS to make sure that the client can resolve
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If it's very hard to change the settings of the DNS for some reason, as a work around, we can add the entry into the clients' hosts file.
Best Regards.
Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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