$50 Unlimited Prepay plan

Does unlimited nationwide and unlimited domestic mean the same thing.

@te100
I would be glad to go over the Unlimited Prepay plan. The Unlimited Nationwide is countrywide, The Unlimited Domestic is your local area. You could be charged for receiving or sending calls or text internationally. Here's a link to see all our prepay plans
Thank you

Similar Messages

Unlimited Data Plan-Need to change my phone but don't want to lose!!

I am "grandfathered" into the unlimited data plan, we have four lines, I need to change my phone as my current one doesn't work. I tried switching to an old phone that I used 6 months ago with the unlimited data via online and it would not allow me to do so. How can I change to another phone without being told I have to buy a data plan? If we need to "buy a data plan" all 4 phones will be going else where....

Makes no difference about any tin foil hats, Verizon is using ANY MEANS to force unlimited data users off the unlimited and onto share or metered data. It is a fact. They tried twice with me and I pay full price for my devices.
1) Change your minutes, they want to take away your unlimited.
2) Buy a new device on subsidy, lose your unlimited data.
3) Buy a new device on the Edge program, lose unlimited data.
4) Swap a device on your account, they want to take unlimited away.
5) Add a prepay tablet to your account, they tell you that you lose Unlimited data.
However the instructions are you are prepaying for the tablet use so its billed to your credit or debit card yet not really part of your cell phone plan but they want you to lose unlimited.
In short if you go online or call on the phone or even chat, for any reason in some cases Verizon is removing your unlimited data. And you have to be careful since many here are stating the same as I listed.
They are a business, if they decided not to have unlimited data trust me it will be gone. So leave a little room in that tin foil so the broadcast will get through.
Just for a giggle, many many years ago I bought an unlimited Mobil Gasoline coffee cup. You paid for it once and each time you came to a Mobil station you get a free coffee. I still have the cups (they came in two sizes) yet just try and get that free coffee. The company dropped the promotion. And now you get arrested for theft.
Nothing lasts forever.
Good Luck

What happened to International Unlimited Data Plan for $64.99?

I am confused about international data plans,
I get that the $64.99 unlimited international data plan
is probably gone even if you were able to grandfather in the
unlimited $29.99 data plan currently.
I understand that Canada, Mexico, Caribbean, and even Europe
have $30 to $100 dollar tiered data plans. But how about Asia?
Specifically I am wondering about JAPAN.
I was using a global 3G Motorola Droid 2 in January 2011 on
a unlimited data plan for $64.99 because Japan uses CDMA.
All I see on Verizon's website is that Japan seems to now
only be data accessible via a $20/MB pay per MB system
with any smartphone including an iPhone 4.
So thats it?!
The "Occasional Global Traveler" doesn't have any global value plans other than the ones I already can access???
(I don't want to risk losing the unlimited $30 data plan on my smartphone)
Theres no option for me to prepay for international data allowance, at ANY price???
(I'm surprised Verizon doesn't extend the same data allowances in Asia as they do for Europe, Canada, & Mexico now)
My only other option is to have my phone unlocked to work with international 3G SIM cards from other countries???
(I get that this is likely a cheaper option anyway than going thru Verizon, but what a hassel)
4G LTE is the next wireless global standard that Verizon leads the way in, so why limit its potential with 3G???
(Cutting back on 3G global data roaming capability will only choke 4G adoption around the world, am I wrong?)
So Verizon wants me to use Wi-Fi when roaming, well Wi-Fi doesn't give me voice calls using my cell number right???
(Skype, Google Voice, Tango, Gizmo5, and TruPhone are cool but doesn't do what I need, am I asking for too much?)
I am in need of a non-third party work around solution backed by a reputable company like Verizon please.
Thank you,
churabunny

churabunny wrote:
My only other option is to have my phone unlocked to work with international 3G SIM cards from other countries???
(I get that this is likely a cheaper option anyway than going thru Verizon, but what a hassel)
Yes, that really is the way to go. It is only a little hassle. Getting it unlocked is easy if you are a Verizon customer (the many complaints on here come from people trying to get it unlocked abroad, which seems to be hard because of a change verizon made). Then, depending where you go, you need a local SIM or a regional SIM. In some places this is very easy, others a little harder.
But the savings are large. I did this even before the global plan went away a voice calls are so much cheaper with local SIMs.
(Using my D2G now in the UK, data and voice work fine with a local SIM, just having a little trouble with Wifi, not sure why!)

Who has the Unlimited Data Plan and has Been Speed Capped when You went over 5Gig?

Just checking to see how many others have been speed capped to 200Kb on the unlimited data plan when they went over 5Gig in a billing cycle? (you can get a one time reprieve if you call them at 1-888-483-7200)
Did they ask you to change your plan to 10Gig and Update your Equipment and sign a new two year agreement?
Did you know that Sprint is offering unlimited Data on their 4G network and that Verizon is trying to lock down customers that are not on 2 year contracts? (Gives them time to catch up with the competition) Marcus in Fraud and Investigation told me (when I told him that Sprint was offering Unlimited Data) "...That is a better option..."
I am now looking into other options along with allot of the rest of you.

I was instructed to call that Fraud Department number and was treated like I had broken some kind of law instead of going over the 5 Gig fine print limit on my unlimited grandfathered in account. They would not even consider giving me a one time do over for being a MiFi newbie. I am hearing class action suit rumblings out there!!

How long does it really take to get my unlimited data plan back?

So Wednesday morning I go into a local Verizon owned-and-operated store to buy a Galaxy S5 on installment plan, like I did for my GS4 a year ago. Get talked into an Edge phone plan and the More plan, and they get that unlimited data plan off my line as fast as possible and then find that I can't get Edge for another 3 weeks. So we revert the changes (in theory), less than half an hour after the original change.
So I'm just standing there reading twitter and waiting for them to fix the situation and get me back to where I was when I walked in. I was actually willing to go ahead and buy a GS5 on installment plan (as I'd wanted to when I came in), but they *really* did not want me to do that. They got the voice plan back, and put me on a 2GB plan (which is 1/3 of my average usage), telling me I'd be back on my unlimited plan with hotspot service "by the end of the business week."
Today as I'm checking at the end of the business week, no sign of my data plan or hotspot service. The folks on the social media team tell me that my service might be crippled for another 10 days while an offline team tries to fix what the folks in the store broke.
Am I really out of luck for two weeks? I got a GS5 on T-Mobile with 5GB of data, which will get me by... TMO didn't seem offended that I wanted a GS5. But if I have to "be careful" with my data (as the store manager put it) on Verizon for two weeks, I may as well forward the phone and power it off.
At least I know never to set foot in this particular Verizon store again... last year they wouldn't sell me a GS4 "in case someone came in and wanted to upgrade" so I went to another nearby location. If my plans get unbroken, I'll either go to that other location or check eBay for my GS5.

Think of this and be amazed. If Verizon is trying its best to get customers off unlimited data by any means possible, and quite frankly tell you once you purchase any device on subsidy or the Edge program you lose unlimited. Now the Worry Free Guarantee states within 14 days if you change your mind you can pay a $35 restocking fee, and go back to your old plan.
However they no longer offer unlimited data so they give you this line of it has to be set back manually (inactive price request) and then it gets denied. Then they say it has to be submitted again for approval and then it gets denied. So why have a worry free guarantee?
And think to yourself, a plan they can remove in minutes takes them weeks to give back? They don't give it back. Search the forum.
Good Luck

Will I lose my unlimited date plan if...

....I simply switch to a 4G LTE device?
I am currently using a family members upgrade in order to switch to the iPhone 5. I am not upgrading on my account because I don't have an upgrade. I am simply switching phones. So will I still lose my unlimited data plan? The policy states that customers upgrading to a 4G LTE device will lose their plan. But again, I'm not actually upgrading...just transferring my number to a a new device.

Hi there KM536986 and community!
Getting the new iPhone 5 is super exciting! This would be considered "providing your own equipment" if you bring the phone from an outside source, such as another account.
This means you will not lose your Unlimited Data plan. Keep in mind that the warranty provided through us directly doesn't transfer, but Apple still provides warranty for the year you have the phone.
Let us know if you have any other questions!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

How do I get Verizon to honor unlimited data plan stated on receipt?

I was among those who upgraded their phones during the "glitch" that allowed customers to keep their unlimited data plans. Our two new iPhone 5s' arrived this week, along with receipts for each that, as far as I can tell, maintain our unlimited data plan.
When I called to activate the phones, the rep told me he couldn't guarantee we would keep the unlimited plans after activation, and the activation (along with the potential change to the 2GB plan) was irreversible. I asked to speak to a supervisor, who told me we still have the option for unlimited data and that it was just our luck of the draw. I took this to mean we lucked out with the glitch. However, when the rep got back on the line he said the supervisor meant that when he (the rep) activates our phones, it will kick us to the 2GB plan, and he may be able to switch us back to the unlimited if he acts fast enough, but it was no guarantee (hence "luck of the draw"). I decided to not act just yet and got off the phone.
So, is the rep pulling my leg? I understand I got to this point through what was later revealed to be a glitch, but I thought Verizon stated to the press they would honor the orders, not to mention I have receipts showing the new phones and our current plan that we've had for years.
How should I proceed with this? Thanks for any help.

Fortunately in all my dealings with the court system "written" takes a great sway over intent. You have someone sell you a service and they write this order is final with the additions etc. Then on the day the goods or services are provided the company states this was not supposed to be agreed to (intent) the contract is based on what was written and agreed to.
I am presently locked into a simular situation now with a home improvement contractor. On the contract it stated the job must be completed no later than October 13, 2013 or sooner. Its signed by them and us. Now they missed the contract date, they are claiming the agent for the company had no right to do so. They keep pushing the date further and further away.
Went a filed a court claim for the large money we paid plus simple interest on the amount. Also found another company who will do the job now at a cost $4,000.00 more than the other company. In my state the court can grant me either as relief. Also not doing the job is criminal in nature so we can file a police complaint for grand larceny. Bad business practice.
Evidently the company was served with the summons last week. Since they called and said the work will be done complete Tuesday, Wednesday and Thursday.
They have to honor what was written. Same thing with Verizon via their press release.
I remember years ago an online retailer had a typo in their ad, the price should have been $250 but the printed ad said $25 in that case the companies ad had a disclaimer which said not responsible for typographical errors. In this case verizon had no such disclaimer at the check out process.

UNLIMITED DATA PLANS! PLEASE BRING IT BACK VERIZON TO EVERYONE!

I think Verizon should bring back the Unlimited Data Plans because, many students uses so much Data for Videos for their homework and Videos takes up so much Data and there is no way an average family can afford to pay over $100 for a 20GB more Data plan and I think it would nice of Verizon if they would bring back the Unlimited Data Plan around $59/month at least because there are some people that need it for their homes. If you would also offer Unlimited Data Plan to the Mifi service, this would be a big competition with DSL and Cable providers for home internet. When families uses so much Data for Netflix or Rhapsody and Crackle, it takes so much Data and it is important for families to have Unlimited Data Usage for this entertainment. Verizon, I am going to say this, people like me does not like to be limited on how much we use the Internet. I am thankful even on my phone I have the Grandfather Unlimited Data Plan but if you ever take it away from me, I will leave Verizon and switch to Straight Talk. I have many friends I can tell and stir up some stuff with Verizon if this ever happens to me because, my Unlimited Data Plan means so much to me, the only reason I am bringing this up, to help other people who needs it too. I think Verizon has the best Coverage of all than any other provider but all I am asking is, do not take my Unlimited Data Plan from me and please bring it back for other people who needs it. Thanks so much time your time and support. Verizon Wireless Customers, please leave comments, I would love to hear your comments and thanks and have a Great Day!

Why are fixed income families on the most expensive carrier? Let alone owning smartphones.
I don't agree with tiered data either way. I wish they would do like a flat cap of 10gb for x amount of dollars and if you go over that, then you pay more. Put a data cap that no one can realistically hit without absuing, i mean REALLY abusing the service.
There is a disadvantage to unlimited data though, the person who is streaming and downloading all day can ruin it for a whole bunch of people in that area. But hey, they don't care, as long as they get theirs right? On one end, we have the happy user paying 30 bucks a month and doing like 200gb per month, while everyone else in the area has to suffer with sub par speeds because of this one individual.
Normal counter arguments is that the premiums are high, ceo gave him self a raise, vz is in the big profits, unlimited means unlimited no matter what, and a couple others I forget. They're valid points, and i do agree that the ceo could take some of his yearly earnings and put some of it back in the network. At the same time though, aren't projects like building cell towers done on a contract basis normally? So even if he is making ridiculous bank, it would be a moot point if he had already paid for the work to be done to the network.
Government isn't gonna do squat because it's each and every company's right to structure their plans how they wish and charge however much they wish.
Again, complaining doesn't do anything. Disconnect.

Autopay account fails to make payment after account changed on UNLIMITED DATA PLAN

Auto pay feature fails to make payments without any logical reason: About 7 months ago I changed my account using My Verizon webpage. It has repeatedly failed to make a payment, resulting in over-charges and Verizon imposing a cash-only status for six months. My bank - and Verizon - confirmed that account information was correct, and no one could account why this was occurring, but read on! I believe this is more than a billing company or computer-generated glitch. I have an unlimited data account that was started years ago, and I believe many of you who have these accounts may be having the same billing issue. It is the prerogative of wireless carriers to now make huge profits by selling variable data plans from people needing more data bandwidth per month - in fact - it is projected that we will use 3000 GB/month by 2017! New accounts cost way more than my month-to-month; they lose money on people like us. I believe wireless carriers are trying every tactic they can to eject "unlimited data customers" from their plans. Having a lapsed billing cycle is one way the contract can dissolve.
I believe these repetitive mysterious auto-pay failures are very result of in-company tampering to disrupt service. Unfortunately, Verizon did not know that I am a consumer advocate...I know, you are thinking they don't give a... who you are, they are powerful. I have been taking on such companies, including the CEO's of large companies like ATT, USAA, etc. since 1998. I have reported thousands of products, services and individuals on 10 global consumer websites in three languages during those years, and used federal and international agencies. Law enforcement globally has often been used to arrest and convict many online criminals and even foreign pirates. With a law-enforcement background, and in a family of four powerful attorneys, two judges and two law-enforcement agents - I have an edge on resources and knowledge even powerful companies do not have. Yes, I am an expert in making life difficult, to impossible for many individuals who under-estimate me. I wasn't about to have a cash-only punitive measure impounded on me, when I could legally verify from my bank; and from electronic forensics of the Verizon website that the bank information, including a consistent balance of $10 - 17k in that account. Verizon then requested a fax letter from my bank verify the account information so it could be used; just another tactic to harass me. This type of request is a throwback from the 1980's before electronic communication.
This said, I am suspicious that this may be happening to many more customers than me. If it is, I would like to hear about this. Please post experience, and if you also have an unlimited data contract, so I can make an analysis of it. If I am right, then our collective allegations can be used to generate appropriate complaints and investigations by agencies governing business conduct and licensing of wireless providers, to include possible class-action suits, as well as civil suits, regardless of what your contract states.

JEMAWOD, there's no need to be suspicious. We want to make sure that all of your concerns are addressed. The cash only status on your account will not affect your option to keep the Unlimited data plan. Cash only status is prompted when two payments within a 6 month time period are returned by your financial institution. However, this status is removed after 6 months of good pay history. Did you verify the banking information that you provided when you set up Auto pay? Did you have a chance to contact your bank to verify why those payments were returned?
I hope that the information that I've provided is helpful to you.
LasinaH_VZW
Follow us on Twitter @VZWSupport

How do I get my unlimited data plan back

Upgraded my phone at a verizon booth in a SAM's club and was told that nothing would change on my plan. They activated the phone and got everything all set up so I didn't skip a beat. A couple days later I receive a text from VZW that I was close to going over my data minutes so knew something was wrong. Called VZW and sure enough was told that unlimited data was not longer provided and since I upgraded my phone I lost the plan. I explained I had not been given that piece of information and if had I would not have changed phones as the unlimited data is more important to me. The VZW I talked with was verify helpful and said I should have been told, that since I was not told he would send a request to corporate to get the unlimited data back for me. He even bumped me up from 2G to 5G with no cost to me so that during the 48 hours that this could take I wouldn't incur any costs. I was so very pleased and assumed all was ok. Then yesterday I receive another text from VZW again telling me my data was close to going over my plan. Surprised I called VZW today and again talked with a rep who was very pleasant but informed me that the request sent to corporate was rejected and guess what, I wasn't informed and now it is past the 14 days so I can't return the phone and re-establish my plan back to how it was prior to the new phone. I was told I had been sent a email telling me this was rejected but I have no record of an email. I don't understand why I get texts when I' close to going over data but they wont send a text to tell me a request has been rejected and this is sent to some bogus email account that I'm not aware of or even a notification sent where I can go into my vzw account and call up the notification of reject... nothing... then I'm told the only way I can get in touch with corporate is to via mail.... really.... a company that's business is smart phones, who communicates with me via texts, emails, and I can't get in touch with them other then mail. So because I upraded my phone, I am now under a 2 year contract again, so can't just cancel my account without penalty and I have no unlimited data. How is that customer service.

Yes I was told I could return my phone within 14 days; however, when the vzw customer service rep I toalked with told me they agreed I should have been told this important piece of information and submitted an "Inactive Price Request" to Corporate on my behalf, I assumed after the 48 hour waiting period that my data had been restored since I was NOT NOTIFIED by vzw that they had rejected the request. By the time I was texted again from vzw that I was close to exceeding my data plan it was past the 14 days and vzw will not honor returning the phone at this point. What I find interesting is the vzw is great about sending text and emails when a person is close to exceeding or exceeding their plan however they were not able to send me a text or email telling my they had rejected my request to reinstate my unlimited data plan. A bit sneeky and unprofessional in my opinion.

No Longer Grandfathering Unlimited Data Plan

To say that I am disappointed in Verizon is an understatement. I have been with Verizon for over 15 years and have had the same unlimited plan for as long as I can remember. We were unaware that Verizon would no longer be honoring the existing data plan when upgrading your phone and this policy was not made clear when we purchased a new phone recently. When I noted the change to my account and called Verizon, I was given the standard customer service response “we are changing with the new market trying to keep current for our customers”, which is nonsense. As has been discussed here and all over the internet, Verizon is simply gouging their customers for more money with fewer options. They tried to indicate that other carriers do not offer unlimited and they are keeping up with the competition. The truth is that Verizon was ahead of the curve when they offered their unlimited plans during the infancy of the smartphone and now that they are so popular and commonplace with everyone needing a data plan, they see that they can charge more for less. Most mobile companies did away with the unlimited plans long ago but those of us who grandfathered in, have been elated with our service plans that new customers longed to have. Since then, customers have clamored for unlimited plans and the other providers are coming back around to give the people what they want. Unlimited, not share plans. The thought that Verizon is taking away the very plans that their customers are demanding and their competitors are giving is crazy. Verizon is well aware that their customers are unhappy as you can see by the damage control on these forums. At every turn they are closing and deleting posts and discussions that are addressing this travesty. My family, just like many others I have heard from, will be switching to a carrier with an unlimited data plan when our contracts are up. I will be sad to leave Verizon after all these years.

queenmb wrote:
Since then, customers have clamored for unlimited plans and the other providers are coming back around to give the people what they want. Unlimited, not share plans. The thought that Verizon is taking away the very plans that their customers are demanding and their competitors are giving is crazy. Verizon is well aware that their customers are unhappy as you can see by the damage control on these forums. At every turn they are closing and deleting posts and discussions that are addressing this travesty. My family, just like many others I have heard from, will be switching to a carrier with an unlimited data plan when our contracts are up. I will be sad to leave Verizon after all these years.
If Verizon brought back unlimited the network would be slow and you be back here complaining about that. Try studying up on how things work then come back here and complain. These other companies offer "unlimited" data not unlimited data and you should know this. Frankly you and all the unlimited data people are doing Verizon and the rest of it's customers a favor by leaving. You realize your phones have this thing called wi-fi?
Sprint already has plenty of complaints about how slow it's network is. And they barely have any 4G out there. Just wait until they have 4G everywhere and they get more customers like you that want to max out their connections.
Sprint's "unlimited data" plan fine print
Everything Data Plan: Includes $10 Premium Data add-on for smartphones (no discounts apply). Sprint Mobile Hotspot (MHS): Optional $19.99 or $49.99 add-on to allow your tablet or compatible phone to provide data usage for other Wi-Fi enabled devices. No discounts apply. Connectivity dependent upon compatibility and speeds may vary. Includes either 2GB or 6GB of on-network data usage with additional data charges of $0.05/MB. 100 MB or 300 MB off-network data limit is combination of tablet/phone and hotspot usage. Additional off-network data charges for tablets is $0.25/MB. Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network roaming usage in a month exceeds (1) voice: 800 minutes. or a majority of minutes; or (2) data: 300 MBs or a majority of KBs.
Ok so you are going to have to pay $10 extra PER smartphone on top of the advertised price. You are going to have to pay a minimum of $20 if you want to use hotspot then you only get 2 GB for that $20. And you're limited to 300 MB a month if you are outside a Sprint area. Not to mention you're speeed is limited to a max of 256 kbps. Not to mention not many Sprint areas have 4G so you'll be limited to 3G speeds. Sounds wonderful. Enjoy.

Still have unlimited data plan?

If you have been a responsible user like me and have not abused the "unlimited" data plan and are now given the choice of buying full price phones or getting the 2GB downgrade I have a question for you. Since you are being treated like you are part of the problem why not become part of it? I didn't, until now, stream videos or movies but since I have unlimited data I started. I don't even care what the movie is as long as it is HD so it hogs more data. I will do it until they kick me out as a customer.
My data usage is normally less than 2gb but going up. I didn't anticipate ever using over 5 or 6GB in the next year or so but that is dependent on new applications. Garmin now has smartlink for live traffic updates that uses data, I don't know how much it may use and before I didn't care. I have had unlimited data since it was first offered. I didn't do the videos and movies because I thought that if I burn through 60 to 100GB a month it would surely come to an end. Stupid on my part! How dare I think Verizon would give a **** about me for trying keep my data usage down but still pay for the unlimited just in case I went over. So my reward is getting told they are doing me a favor by simplifying the plan by limiting my data to 2GB. Or I pay full retail for a phone and keep unlimited data. Or I keep the same phone and keep unlimited data.
So now I have a new plan, stream HD movies anytime that it is possible. Buy old Razr's on Ebay and keep my unlimited data and burn all the data I can. I am writing to the Public Service Commission of Nebraska regarding this and the regular poor customer service that I just quit complaining about in the past. If they get enough complaints the Legislature will reintroduce the bill to give the State regulatory authority over the wireless carriers. Will it fix anything? Probably not but it will be another thorn in Verizon's side. I will say anytime the State has gotten involved, even thought they have no authority, Verizon has fixed the issue because they DON'T WANT OVERSIGHT!
If you feel you have been slighted on the unlimited data plan write to your States Public Service Commission. If they get enough complaints the wireless companies will have to deal with regulatory authority. What are they going to do, raise the bill some more? If so Walmart offers a cheap flip phone from Straight talk. Not the best deal but still better than giving your money monthly to a company that hates it customers and looks for every opportunity to fleece them for every dime they can.
>>Profanity and vulgar language removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

yes; just make sure it's a Verizon-branded phone with a clean ESN

Current UNLIMITED data plan...

I'm very upset and considering leaving VZW, after being loyal customer for TEN years! My family and I have a Family Share plan, we share minutes, all have unlimited text, and my line has unlimited data. I have bern researching for MONTHS about upgrading to a smart phone...talked to other VZW customers, in-store reps and customer service reps (more than one had them analyze the account) regarding my upcoming upgrade, what type of plan I have, how it would be affected, benefits, etc...
My first question to everyone I spoke to was 'Can I keep my unlimited data?' I have been reassured countless times, yes you can! I was ven told that by me upgrading to a smart phone based on my current plan I would be SAVING money...
Now the time has come to upgrade...I've been SO EXCITED...I've been debating on Razr and Nexus... I make my decision and head into the store...
When I tell them what I would like to do they are more than helpful...then I'm asked which data plan would I like...I'm sure I'm looking quite confused and ask Excuse me? I then am told that NO, they can NOT transfer my unlimited data plan. When I question it I'm told there is nothing they can do in store but I can call customer service.
I do so. Before I even leave the parking lot. I am then told the same thing by customer service which infuriates me!
I've been being told for MONTHS that this will be no problem, and now that I am actually elligible to do so, I'm being told a COMPLETELY DIFFERENT story!
My contravt end date is 4/17/2012 and I'm considering leaving. And got the impression that VZW doesn't really care...made no attempt to rectify situation or ease mt displeasure in the matter...
Any suggestions?

Hello amandapri82,
I would like to thank the community members for your great responses. Amandapri82 you sound very frustrated about your unlimited data plan, We don't want to lose you as a customer! I am here to answer any questions regarding your unlimited data plan issue, I followed you so you can send me a direct message with your name, wireless number, and callback number. I will be more than happy to assist you.
Thanks,
LatachaM_VZW
Follow us on Twitter @VZWSupport

Order iPhone 5s online and do unlimited data plan swap later?

Forgive me if this question has already been asked:
I'm looking to upgrade to 5s (from Droid incredible). I have unlimited data plan. My wife has a flip phone and will stay with dumb phone. We are both eligible for an upgrade, and are planning to do the swap described elsewhere where she gets the smart phone and a data plan with her upgrade, I get the dumb phone with my upgrade, and then we trade phones and she cancels the data plan.
Question is: can this be accomplished (or more likely started) by reserving the iphone 5s online instead of going to a store? Is it as simple as ordering the phone for her number through the Verizon website (or Apple's?), and then once it arrives, heading to the Verizon store for all the swapping and purchase of new flip phone?
Thanks to anyone who an help! In the end, I don't need the iphone immediately. But would hate to haves to wait too long, and concerned about stock levels and driving all over town chasing phones.

Ann154 is correct. That will not work.
This is what I would do: Upgrade to the iPhone on your wife's line. You can order it online and activate it right through My Verizon online when it comes to your house. You must activate it on her line first to accept the contract terms and conditions.
Do NOT use your line to upgrade to a basic phone; buy your wife a basic phone off contract. You can find them reasonably priced on many retail and auction sites.
Move the iPhone to your line, which keeps its unlimited data, and activate the off-contract basic phone on your wife's line.

Why did I lose my unlimited data plan when 2 co-workers didn't when they upgraded?

I recently found out that 2 co-workers updated their phones back in Oct. 2013. They purchased new phones under contract on lines available for upgrade at that time. After the purchase, they both switched the new phone to another line of theirs with the unlimited data plan. They continue to get the unlimited data plan on these older lines even though they switched the new phones to these older lines. I purchased a phone for my son back in Dec. 2012. His line was not available for upgrade at that time. I upgraded my husband's line with the new phone and then they switched it to my son's line. I was told that I would no longer be able to get the unlimited data on my son's line now. I asked why, I wasn't upgrading his line but the other line and they said once I switch the new phone to my son's line it automatically removed the unlimited data. They told me nothing they could do because Verizon was trying to eliminate the unlimited data plans. Dec. 2013 I went to get my daughter a new phone. Her line was available for upgrade. The Verizon employee also asked if I wanted to upgrade my son's line since it was available for upgrade. I asked about the unlimited data and how I lost it on his line before. I asked if I could upgrade his line and then move the phone over to my daughter's line and keep her unlimited data. The Verizon worker told me no. Said anytime you purchase a new phone, it will not allow the unlimited data to be kept, that any phone under contract removes the unlimited data even if the new contract is not originally purchased under the line switching to. Both of my co-workers were able to to upgrade on one line, switch to line that still had unlimited data and keep it. Why? I'm so upset over this difference. I phoned Verizon at the worker stated that it could not be done. He was nice but could not understand how one was able to do it and I couldn't. One of the people who did upgrade and kept the unlimited data said that the employee at the Verizon store told her that they couldn't do it that why--keeping the unlimited data because they would get into trouble and possibly fired. She said she came home called Verizon and Verizon at the 800# did it for her. I feel like I was done wrong--I should have never lost my unlimited data when I switched the phone to my son's line in Dec. 2012 nor my daughter's line Dec. 2013. They did offer me the 6 gb data for my daughter at 30.00, but my son's could not be done that way since it had been back in Dec. 2012. So I am being charged 30.00 for 2 gb. I have until Jan. 15 to return her phone for a refund, except the 35.00 restocking fee. I am thinking about doing this because so dissatisfied. Someone needs to check into this matter...should be no difference in customers. This is not hear say,,,,it came straight from the people themselves. They know what they have--they have unlimited data and both received new phones in Oct. 2013 under lines available for upgrade and switching to line unavailable for upgrade at that time. Some please help me to understand why? If it can be done....I should be able to get it too. Verizon should address this issue and treat all customers the same!!!! Thanks

If you didn't get a subsidized upgrade on the line with unlimited data, you should have been able to keep your son's plan and just activate the phone on his line. The line you used the upgrade from will no longer have unlimited, but if you just had a basic phone on that line it wouldn't matter. I would return the phone, and then order a new one either online, over the phone, or in a Verizon corporate (not a "reseller" or "authorized retailer"). That is the only reason I can think of that you would have to lose the unlimited data. Also, be sure the contract/upgrade date is reset, before leaving the store if possible. I know sometimes the returns don't get processed and reported to Verizon right away, and you don't want to find out in a week or two that the return wasn't processed by the 15th. Good luck to you! :)

$50 Unlimited Prepay plan

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