500 Internal Server Error in BI Report

Hi ,
I am facing problem with BI Report published on Portal.
When ever report is kept idle for 15 min and after that user tried to do any kind of action we are getting 500 Internal Server Error
We are facing this issue in PRD server and in DEV server things are working fine.
We just want to increase the time limit from 15 min to 30 min.
Thanks
Krishan

Hi Raghu,
The SAP Note you have give is not exactly what we are facing in portal.
My problem is with BI report published on Portal
Regards,
Krishan

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500 Internal Server Error in BI Report

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