'500 Internal Server Error' when trying to connect to Music Store

Does ANYBODY at Apple CARE that I've been writing posts for 2 WEEKS trying to get an answer to the reason why I can't connect to the Music Store? This is absurd!
Since upgrading to iTunes 6.0.3 (and now 6.0.5), I get a 'Music Store termporarily unavailable' message. I have the same PC, OS, and ISP that I've used to buy hundreds of dollars worth of your music - but since upgrading - I'm dead in the water. Norton is set to PERMIT i-tunes - but I get the same problem with Norton turned OFF.
When trying to connect to the Music Store via the following URL: phobos.apple.com/WebObjects/MZStore.woa/wa/storeFront
as suggested in other posts, I get a "Error 500 Internal Server Error" - which according to my ISP and Microsoft is on APPLE'S Server - not my end.
HELP HELP HELP!!!!
Dell Windows XP Pro
Dell Windows XP Pro

Check whether your DBControl or ASControl service is still running or crashed. EM is not able to connect to the Management Server.
For instance in Windows, you may see that the Servise is not started. Then check for error logs in $ORACLE_HOME/sysman/logs for any related error messages in the log files

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at oracle.apps.fnd.common.AppsContext.initLog(AppsContext.java:941)
at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:926)
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Hi,
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http://img163.imageshack.us/img163/6589/compiling.jpg
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http://img14.imageshack.us/img14/4301/internalse.jpg
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'''bold text'''

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I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed.

I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed. I've tried all suggestions from apple and nothing will work.
Please Help

I received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.

'500 Internal Server Error' when trying to connect to Music Store

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