500: Registration failed. Check Mobile user and activation code

Hi all,
I am currently implementing SAP's customer financial fact sheet in our landscape. I have tested the service and it is working and creation application and application connections are also done.
However, when I tried to log in using the application i got this error
I have tried many time in creating the application connection with a new username and activation code but still I had this error. I also have double check to make sure the username and activation code is the same as in the SCC that I had created.
Could anyone advice me on this. All advice are greately appreciated.
Thank you.
Regards,
Amanda

Hi all,
The error above had been solved by adding a security as seen in the print screen bellow.
Thank you.
regards,
Amanda

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500: Registration failed. Check Mobile user and activation code

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